ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,281 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service”

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Posted 1 year ago

“Great service, strongly recommend.”

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Posted 1 year ago

“Signed up online bought my shipping label. Dropped off in one of the many locations. Very good service will continue to use.”

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Posted 1 year ago

“Excellent easy process and easy to use keep up the good work”

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Posted 1 year ago

“3rd of May I sent the package, it never reached the destination, I paid the enhanced cover and I still have not received any money for the lost package, I was informed that I have to wait 3 more months, in total it will be over 5 months, I advise you to stay away from this company”

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Posted 1 year ago

“I am very disappointed with service and communication. I've sent parcel, small end table, and it got damaged. I've sent emails, got only one reply. I had to give back money to person I sent package.I had insured that parcel. One email I got was about that what I should have(pictures, etc.). I've sent all that. Now, about 5 months later and nobody contacted me. Very disappointed. It wasn't big money (around100e), but still ,if you insured something you should be treated right. I don't recommend that company.”

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Posted 1 year ago

“I had a bad experience from the start, from picking up the parcel which never happened to 10 days refund never got in my account after paying nearly 100 euro to be collected. I was told I will get a call back same day never did. Send emails but no reply when they have to refund you. Never again.”

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Posted 1 year ago

“It was delivered so fast and well handled. I appreciate your service. I’ll Always use your service. Thank you.”

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Posted 1 year ago

“Very straightforward and easily executed. Would recommend. Thank you.”

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Posted 1 year ago

“Great service and price. Courier picked up parcel super quickly and it was delivered even before the expected delivery date!”

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Posted 1 year ago

“I have been trying to send the parcel, it was not possible to leave it at the agreed drop off point because some issue with the code and since then I have been unsuccessfully trying to contact the company. I really have my doubts....”

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Posted 1 year ago

“Exceptionally dependable and speedy service!”

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Posted 1 year ago

“Ot helps me a great deal as i know myparcel will be delivered to the right adress and i trust ye i wiil be recomeding ye to my friends when i get my parcel thank you”

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Posted 1 year ago

“Pretty easy to ship”

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Posted 1 year ago

“Parcel direct were prompt and the driver who called was extremely helpful and nice. My only problem (and this is the same with all courier companies) is the time slot. We were told that the driver would call between 9am and 5.30pm. Really, this is ridiculous. Surely it could be before lunch (9am to 1pm) or after lunch (2pm to 5.30 pm). I tried ringing the company and I tried emailing them to request a more realistic estimated pick up time but got no response. Otherwise the service was excellent and I would have no hesitation in recommending this company to anyone. The price was good. The service was good. It was easy to organise online. They were able to provide an option that other companies could not facilitate. Definitely 9 out of 10 for service.”

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Posted 1 year ago

“Delighted with the easy to use service & most Reasonable price, I will be happy to use this service & recommend it to friends and family in the future”

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Posted 1 year ago

“Quick and easy ! No fuss ! A great service from door to door Highly recommend”

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Posted 1 year ago

“The website was very east to book my parcel on. Reasonable prices too!!”

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Posted 1 year ago

“Best price around easy to use website top class will be back to use again many thanks.”

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Posted 1 year ago

“Customer service parcel direct very good and quick to respond to emails. Unfortunately the DPD driver not picking up the parcel, however I was offered a refund if not picked up by parcel direct but my intentions was my parcel to be collected and delivered ASAP.”

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Posted 1 year ago

ParcelDirect.ie is rated 4.6 based on 3,281 reviews