ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.54

4.5 Rating 3,332 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waste of time. I was waiting 3 days for collection that never happened. When asked by email I was told collection is scheduled and so on for 3 days. Now have to wait 10 days for my money back, hopefully it will be refunded. Avoid.”

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Posted 1 year ago

“My first International shipment of a handmade gift. Picked up from the house on Monday morning, arrived in the Midwest, USA on Thursday, intact, no delays or extra charges. MIchael in the Dublin office responded promptly to my phone call and answered all questions regarding the concerns I had before making this kind of shipment for the first time. Very grateful and pleased with Parcel DIrect for their straightforward and reliable service”

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Posted 1 year ago

“Quick and reliable service”

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Posted 1 year ago

“Everything very easy item are collected on the day and delivered within the time frame advised. The cost very competitive. The only thing that would make the service better is to be advised of the approx time the items would be collected instead of between 0900 - 1700 just meant you don't have to sit in all day for the collection”

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Posted 1 year ago

“Really easy and great value!”

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Posted 1 year ago

“Hello, I send pallet from Dublin to Germany Really very nice service. Thank you Larbi”

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Posted 1 year ago

“Easy straight forward app. Thank you.”

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Posted 1 year ago

“It is now past the collection point and no collection or contact, no info at all. I am using you for the first time after having tried another company that let me down 3 days in a row. I have used this as a trial as I am looking for a courier to send artwork on time to buyers, not a great start.”

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Posted 1 year ago

“Very Quick To Deal With And Very Reasonable Prices”

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Posted 1 year ago

“Super easy to use and doesn’t cost the earth. Great service.”

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Posted 1 year ago

“Great job, just when anpost refused. Parcel direct were there to pick up the pieces. Very grateful, thanks”

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Posted 1 year ago

“V good timing and quick”

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Posted 1 year ago

“It is a great service, the ease of using the website and so smooth”

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Posted 1 year ago

“It was really easy and was very quick, no hassel and convenient. Thanks for your service”

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Posted 1 year ago

“parcel direct have charged me with 200% on the top of delivery price for undelivered parcel! delivery cost was €50 and then €100 on the top for undelivered returned parcel! every time after payment delete your bank details from parceldirect website otherwise your account will be charged for whatever amount they decide,on my objection that they can't charge me more than original delivery price parceldirect.ie says that there is no any regulations and they can charge any amount...”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“Affordable and easy to use online and very early collection. I can recomme”

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Posted 1 year ago

“Excellent service especially since I am a senior the courier was more than helpful.”

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Posted 1 year ago

“I'm a new customer but great and much needed service. My only criticisms are that the instructions on the website aren't very clear. The website in general could use some improvement and also would love more participating stores!”

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Posted 1 year ago

“Fast, efficient service, good value for money”

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Posted 1 year ago

ParcelDirect.ie is rated 4.5 based on 3,332 reviews