ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,335 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time dealing with ParcelDirect and really impressed! I booked my parcel to Canada last night and had it picked up this morning by a delightful young man! Hoping to hear it's arrived by Friday !”

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Posted 3 years ago

“Website easy to use. Parcel was delivered successfully. Tracking information good”

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Posted 3 years ago

“Very competitive rates offered on Parcel Direct website, the process is seamless and very efficient. Have used Parcel Direct before and will do so again.”

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Posted 3 years ago

“Quick easy to use website. I’m very satisfied.”

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Posted 3 years ago

“Pick-up as promised.”

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Posted 3 years ago

“Very pleased with service so fat, had an enquiry and it was dealt with within an hour, excellent. Will use the service again.”

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Posted 3 years ago

“Odered pick up from office in ireland to employee in Uk. Attached the given label however the wrong a commerical invoice was given and delivery company would not pick up as we neede a proforma invoice. Contact Parcel direct via email 3 days ago and ask for this to be fixed. There has been no update. Emailed again today.”

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Posted 3 years ago

Hi Sandra, Thanks for getting in touch and letting us know about your shipment. I believe my colleague has been in touch with you about this and explained that the temporary Christmas employee was incorrect with his statement. Sorry for the confusion, but all the paperwork we provided you was correct. All the best, PD

Posted 3 years ago

“Dropped off Thursday evening for pick up Friday morning. Delivered Monday morning to UK address speedy!”

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Posted 3 years ago

“My parcel arrived at the correct destination (good), despite the online form not accepting the correct post code format. But it was delivered open (a large tear on one side, despite double boxed) and there was no mention or remark of the damage by the courier or the company.”

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Posted 3 years ago

Hi, Thanks for getting in touch and letting us know about your shipment. I am delighted to hear your parcel arrived on time, to the correct destination and in good order. I am sorry for the tear in your double cardboard box and will speak to the courier about this. All the best, PD

Posted 3 years ago

“Very efficient company with great customer service who actually provide a phone number”

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Posted 3 years ago

“Best price service to Italy. Picked up on time. Did what they were supposed to. Was great dont have to print labels driver comes with them. Would recommend.”

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Posted 3 years ago

“As a new co I am happy with the service I got. My parcel got delivered to Edinburgh successfully to day Saturday. I was kept up to date with the progress of the journey. With covid and all the other restrictions I think you did reasonably well. I wish you well in the future and hope to use your service again during the year. I hope your co goes from strength to strength”

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Posted 3 years ago

“This was my second time using parceldirect.ie and the most convenient and reasonably priced service to get my parcels to my family on the road. Super service! Thank you!”

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Posted 3 years ago

“So Fast Reliable and quick. Hassle Free.”

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Posted 3 years ago

“Easy and quick to navigate the site. Timely and friendly pick-up highly recommended”

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Posted 3 years ago

“Excellent service, very easy to use - dropped my parcel at my local newsagent for collection but it also gave me the option to be collected directly from myself.”

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Posted 3 years ago

“Good spread of couriers but the prices quoted magically get bigger once you commit to buy. Mine was increased by over €2 when I went to ship the package. Please quote EXACT prices when all info is entered and not ex VAT or EX charges etc. This is misleading and unfair.”

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Posted 3 years ago

“local pickup very convenient. Tracking system reassuring and end-result excellent. Delivered on time and the rates were excellent!”

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Posted 3 years ago

“Great value, thanks!”

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Posted 3 years ago

“Absolutely brilliant service so easy to follow instructions and get hours for drop off”

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Posted 3 years ago

ParcelDirect.ie is rated 4.5 based on 3,335 reviews