ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,280 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,280 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, compares many different options for deliveries and outlines details and price for each option, making choosing a delivery option very east and cost effective. Highly recommended.”

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Posted 7 months ago

“Process to create a collection was very easy”

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Posted 7 months ago

“From start to finish parcel direct were just brilliant..collection in killarney and delivery to Dublin my first time to do anything like this parcel direct just nailed it...100pc guys absolute pleasure to deal with you guys.. Keep up the good work, shay...”

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Posted 8 months ago

“Seriously really helpful and informative,,so easy to deal with,,keep up the good work guys,”

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Posted 8 months ago

“Simple and Quick”

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Posted 8 months ago

“Excellent service and won’t get a better price anywhere else. Would Highly recommend for any items needing pickup and shipping fast.”

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Posted 8 months ago

“Easy and impressive”

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Posted 8 months ago

“Great and easy service. Providing a large choice of couriers. Completely satisfied.”

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Posted 8 months ago

“Fast, efficient, stress-free. Exactly what I needed. Seaseme street simplicity with ParcelDirect.ie - Would highly recommend to everyone and anyone!”

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Posted 8 months ago

“I was very pleased with Parcel Direct. I ordered late on a Tuesday night and was deligheted that my parcel was collected by lunchtime the following day. I was relieved and confident that I was getting my delivery to my daughter in time for her special occasion.”

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Posted 8 months ago

“Suitcase took 22 days to arrive rather than the advertised 4-6 service. Was not advised or assisted with declaring the good (my own clothes) for Australian customs and ended up having to pay for an Australia customs broker and international customs charges $700. Advised by Australian customs services and Fedex that this should have been outlined to me the customer by Parcel Direct prior to shipping as this was always going to be an issue. Very poor customer servie since then and advised by customer care that they dont have a policy for applying directly for a refund alongside rude staff on the phone Would absolutly not recommend using Parcel Direct”

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Posted 8 months ago

“Great service super fast will definitely use parcel direct again”

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Posted 8 months ago

“I recently used ParcelDirect.ie to send a package, and I was thoroughly impressed with their service. From start to finish, the experience was smooth and hassle-free. Firstly, their website is user-friendly and intuitive, making it easy to navigate and book my shipment. I appreciated the variety of delivery options available, allowing me to choose the one that best suited my needs and budget. The booking process was straightforward, and I received instant confirmation of my order. I highly recommend ParcelDirect.ie to anyone looking for a reliable and efficient parcel delivery service.”

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Posted 8 months ago

“It is my first time using Parcel Direct services. Support help were very helpful on the phone in regards answering my questions. Any other company seemed to have difficulties transporting my package. Their issue were size and weight. Also insurance. While Parcel Direct are very straight forward.”

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Posted 8 months ago

“The service is easy to use. With a few clicks you get your shipment booked and paid. Got my shipment booked at ~5pm, and at 12 pm the following day my package was loaded on the van. I liked that ParcelDirect provides a choice of carriers. I was shipping big heavy box to Italy, and had a choice of 9 options, so you can compare offers from each company (DHL, FedEx, etc.). My parcel was supposed to arrive in 4-5 working days, but somehow it got to the destination in less than 24 hours :) Before I found ParcelDirect I was trying to arrange the shipment with DHL/UPS/FedEx directly, but none of them is doing parcel pickup. Last but not least. ParcelDirect price was way lower than if you would book directly with FedEx.”

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Posted 9 months ago

“Brilliant service efficient and fast delivery to Australia, highly recommend them .”

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Posted 9 months ago

“Had reason to contact customer service . Had an immediate reply and excellent service.”

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Posted 9 months ago

“Good and cheap company”

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Posted 9 months ago

“First time using after a total disaster with parcel2go, parceldirect.ie did exactly as promised in allocated time and easy to contact with any questions. Would 100% recommend fast, direct ..Absolutely great service”

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Posted 9 months ago

“This is my first time to use this service, today 7th is collection day from my home. I’m here waiting not able to go to work because I don’t have a time for collection.”

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Posted 9 months ago

ParcelDirect.ie is rated 4.6 based on 3,280 reviews