ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.54

4.5 Rating 3,332 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service to check multiple courier services in one place to get the best deal. Convenient local dropoff points and great rates.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your 5-star review! Our focus is to provide as many courier options with the best rates, all in one place! If we can assist with anything, please do not hesitate to get in touch! All the best, PD Support

Posted 1 year ago

“Brillant and easy to use”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to write a review! Your feedback is greatly appreciated, if we can help with anything else, please let us know. Kind regards, PD Support

Posted 1 year ago

“Friendly customer service. The tech team goes out of their way to assist you and to make solutions integrate-able. Very useful that you can utilise multiple logistics solutions from one platform, depending on your needs.”

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Posted 2 years ago

Hi, Thank you for your 5 star review! Our customer support is always there to help with any shipping queries you have! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support

Posted 1 year ago

“I found this service fantastic and very easy to arrange”

Helpful Report

Posted 2 years ago

Hi, Thank you for your 5 star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support

Posted 1 year ago

“I have left a review already and will keep doing so until someone from this disastrous company has the decency to get back to me about my damaged parcel. No one to answer emails shocking service do not use this company !!!!!! 😡😡😡😡😡😡😡”

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Posted 2 years ago

“Excellent service @ a very good price, will certainly use again.”

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Posted 2 years ago

“Extremely easy to follow directions”

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Posted 2 years ago

“Very easy and straightforward process”

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Posted 2 years ago

“Price was good and goods arrived as expected.”

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Posted 2 years ago

“couldnt believe the speed and efficiency my parcel was delivered in berlin from baltimore west cork thank you”

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Posted 2 years ago

“Well I'm trying this way of delivering a parcel so fingers crossed hope it works Declan”

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Posted 2 years ago

“Quick efficient service, no hassle, website is so user-friendly, will definitely use ParcelDirect.ie again.”

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Posted 2 years ago

“I have to say that ti's is a fantastic service in less than 24 hours of arranging a collection it was picked up by a very curtious young gentleman.”

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Posted 2 years ago

“I found parcel direct very good service ,excellent updates,very quick delivery, the monitor was broken alright but it probably needed more packing ,overall I would use this service every time Thank you”

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Posted 2 years ago

“Very simple process to book with many options and very good prices. I dropped to collection point great traceability and prompt parcel serviice..will definitely use again.”

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Posted 2 years ago

“Didn't do same day delivery- would have thought a courier would have but estimated delivery was for the next day so I would probably just use registered post next time. Otherwise, it was fine.”

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Posted 2 years ago

“I had a great experience using parcel direct. I find a lot of parcel company websites very confusing and hard to navigate but the Parcel direct site is so easy to use and it takes the stress out of managing your parcel deliveries.”

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Posted 2 years ago

“Delivered right on time. Updates on site visible. Price was only 52.00 and other quotes we got were over 400 minimum (international shipping). Will definitely use again. Thank you.”

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Posted 2 years ago

“Great price and everything from collection, tracking to delivery worked perfectly.”

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Posted 2 years ago

“Despite paying for express delivery, which cost approximately €100.00 for one document, I am still waiting for my parcel to be collected from the collection location. The parcel was supposed to be collected on the 10th of February and it is now the 14th of February. I have now organised for an alternative company to collect my parcel as I cannot risk it being delivered by this company. Very poor service.”

Helpful Report

Posted 2 years ago

ParcelDirect.ie is rated 4.5 based on 3,332 reviews