ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,281 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Looked up size of package. Picked appropriate company. Paid, dropped parcel. Done. No hassles. I hope the parcel gets there 🤞”

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Posted 1 year ago

“Very easy and quick to access and manoeuvre on line. Would recommend to everyone.”

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Posted 1 year ago

“One star it's too much, horrible company, I cancelled order because no one collected my parcel and now I'm waiting for refund 14 days, and still nothing, customer service ni answered for email.”

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Posted 1 year ago

“The customer service agents were excellent , the procedure was very user friendly and the price very reasonable . One technical issue that I couldnt resolve was that i couldnt change the prefix of the receivers phone number to 00353. This may affect delivery .I would appreciate a phone call from the company as the agents were not available after 5.30 pm”

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Posted 1 year ago

“Good service and better value than booking directly with the courier. The customer service were also very helpful and responsive via both phone and email”

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Posted 1 year ago

“Did not know which courier service to use but using Parcel Direct.ie gave me a list of options which made the process so much easier. The courier service I chose was efficient, the labels printed OK and the package was collected for onward delivery the next day. All very efficient would definitely use again.”

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Posted 1 year ago

“still awaiting delivery”

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Posted 1 year ago

“My small package sent by FedEx Express to Gdansk, Poland through Parceldirect.ie (collected on 12th January 23 at 10 a.m) was not delivered as said (13th Jan). The package is in Paris depot since 14th Jan. 2 am. Today is 15th and it is still in Paris. This is an urgent postage. My Polish flat was flooded and the keys I sent with FedEx are vital. Very disappointing.”

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Posted 1 year ago

“Thank you all weny well”

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Posted 1 year ago

“Great service, fast and reliable.”

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Posted 1 year ago

“Very Poor Service and Customer Support”

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Posted 1 year ago

“Satisfied with the service - overall it took c. 4 days to have my oder delivered 2 of which were weekend days Sun and Sat. I live in an apartment and the delivery guy kindly brought it up to my door - extremely handy and convenient service. It was also straight forward for booking it online. Recommend!”

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Posted 1 year ago

“I had never thought of or considered using a delivery company outside of An Post. I assumed it would be difficult and / or pricey. I was surprised that the prices were competitive. Moreover, the package was collected from my home which made it convenient. We would recommend the service.”

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Posted 1 year ago

“Exceptional service! First time to use this company. Speedy delivery Dublin to UK but the deal changer compared to other companies was the cost initially and the friendly manner of the pick up driver both of which ensure ParcelDirect.ie will be my "go to" provider in future and will recommend. Things like that make a difference!”

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Posted 1 year ago

“Very good service.”

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Posted 1 year ago

“I sent a big box.The prise is really good, I was surprised. The package was collected from home next day.I recommend 100%”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“Making a shipping label and ordering a parcel collection on ParcelDirect is much more simple than getting such services directly from the courier sites. There were also no delays with the courier service ordered from ParcelDirect.”

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Posted 1 year ago

“Excellent reliable and very swift service. Easy to use. Definitely recommend parceldirect.”

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Posted 1 year ago

“Really straightforward and easy to use, especially if you don't need to send things that ofteb. The breakdown of price and services available is very clear, and the consolidation of multiple carriers makes the whole process much easier. Definitely recommend!”

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Posted 1 year ago

ParcelDirect.ie is rated 4.6 based on 3,281 reviews