ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,280 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,280 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straightforward service”

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Posted 6 months ago

“Hi there I ordered yesterday to come to collect my package and is still waiting for the delivery man I don’t know what happened nobody told me when is coming?”

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Posted 6 months ago

“Excellent service and very good communication , would definately use Parcel Direct again. Recommended company”

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Posted 6 months ago

“i was really delighted with this service. All was made so easy. i will definitely be using parcel direct again. my parcel was collected on friday and delivered to address in uk today monday. so quick and price very reasonable. well done parcel direct”

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Posted 6 months ago

“Booked my collection for 9th May but it was not picked up. I rang parcel direct on 10th May and spoke to an agent who said he would get in contact with the courier and have it collected that day. He asked opening hours of business etc. I arrive at work Monday 13th May to see parcel still here. I phone PD at 10am to be told they will check with courier and call me straight back. 4 hours later and no call back. I ri g again to be told these things are out of our hands and 'how are we supposed to know when your courier will collect it if they haven't come back to us' !! He offered me a refund and book withnsomwone else ! I asked to speak with a supervisor to which he told me firstly there is none and then thst he was the supervisor. I asked for the manager and he said the boss is never there! Absolutely shocking attitude and zero customer service. Won't be using again. (Office I rang was cork, Micheal and Zane).”

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Posted 7 months ago

“This is a utility service and seriously have helped me many times after coming to ireland. I used there exclusive service of collection from address to the delivery .”

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Posted 7 months ago

“Very good service and so easy to use”

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Posted 7 months ago

“Very user friendly! All relevant information in one place and easy to use for a first time sender”

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Posted 7 months ago

“I am very happy with the service. It was easy to use online booking and courier came to my house to pick parcels. It is my first time when I used the Parcel Direct but definitely recommend it.”

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Posted 7 months ago

“Absolute sham of a company. Sent a package from Ireland to one of the biggest industrial sites in Australia. Courier claims to have been unable to find it - totally unbelievable. They claim to have tried to contact us - not true Now saying they are returning the package all the way to Ireland - no refund and are claiming they can charge us for it! Read TrustPilot reviews - more than 50% are 1 star horror stories”

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Posted 7 months ago

“Absolutely outstanding customer service. The whole thing was painless from booking online to delivery. I was organising the delivery of a parcel from Dublin to Letterkenny, but I am based in England. It was a mission finding anyone joined up enough to provide the service. Parcel Direct Ireland were brillian. I needed to get in touch with Support because I had left off an important part of the pickup address. They responded instantly to both my phone call and subsequent email and sorted it. So rare these days. So glad I found ParcelDirect.i.e. Will definitely use them again, they are real sanity savers!”

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Posted 7 months ago

“Excellent service, my parcel was collected the morning following my placement of the order and tracking facility was accurate all the way to Australia. I would highly recommend Parcel Direct”

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Posted 7 months ago

“The best site to deliver any parcel to anywhere in the world”

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Posted 7 months ago

“I have used parcel direct on a number of occasions. The prices on parcels are very good. I have never had any issues with collection or delivery. All round great service from collection to delivery.”

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Posted 7 months ago

“Great service”

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Posted 7 months ago

“I'm thrilled to have arranged my parcel drop-off conveniently nearby, and the pricing was great as well.”

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Posted 7 months ago

“Amazing service, website was so simple to use and so many options available.”

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Posted 7 months ago

“Got a parcel sent to China quick and no issues, used it twice and will use again.”

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Posted 7 months ago

“Great service. We had to send meds to USA and the choice of couriers and the help we received made it easy. The drop-off in Carlow Town was also very helpful.”

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Posted 7 months ago

“1. Very easy and straight forward process 2. I like the choice of parcel being delivered to my destination”

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Posted 7 months ago

ParcelDirect.ie is rated 4.6 based on 3,280 reviews