ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.54

4.5 Rating 3,332 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service. For ease of use and convenience it can't be beaten. Would recommend it to anyone.”

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Posted 2 years ago

“I was very happy with the service and the boxes arrived on time.”

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Posted 2 years ago

“Very simple and easy to use”

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Posted 2 years ago

“Easy site to use will choose ye again”

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Posted 2 years ago

“Website very easy to navigate. All went smoothly. Thanks.”

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Posted 2 years ago

“Excellent customer care service.”

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Posted 2 years ago

“Clear and easy to book collection and delivery of a package on line.”

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Posted 2 years ago

“Super easy and quick process online that explains everything with no hidden fees!”

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Posted 2 years ago

“First time user of Parceldirect.ie. Impressed with the site layout and ease at which info could be entered. Will be back for more.”

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Posted 2 years ago

“Good service.”

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Posted 2 years ago

“Great service. Looked up size of package. Picked appropriate company. Paid, dropped parcel. Done. No hassles. I hope the parcel gets there 🤞”

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Posted 2 years ago

“Very easy and quick to access and manoeuvre on line. Would recommend to everyone.”

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Posted 2 years ago

“One star it's too much, horrible company, I cancelled order because no one collected my parcel and now I'm waiting for refund 14 days, and still nothing, customer service ni answered for email.”

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Posted 2 years ago

“The customer service agents were excellent , the procedure was very user friendly and the price very reasonable . One technical issue that I couldnt resolve was that i couldnt change the prefix of the receivers phone number to 00353. This may affect delivery .I would appreciate a phone call from the company as the agents were not available after 5.30 pm”

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Posted 2 years ago

“Good service and better value than booking directly with the courier. The customer service were also very helpful and responsive via both phone and email”

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Posted 2 years ago

“Did not know which courier service to use but using Parcel Direct.ie gave me a list of options which made the process so much easier. The courier service I chose was efficient, the labels printed OK and the package was collected for onward delivery the next day. All very efficient would definitely use again.”

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Posted 2 years ago

“still awaiting delivery”

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Posted 2 years ago

“My small package sent by FedEx Express to Gdansk, Poland through Parceldirect.ie (collected on 12th January 23 at 10 a.m) was not delivered as said (13th Jan). The package is in Paris depot since 14th Jan. 2 am. Today is 15th and it is still in Paris. This is an urgent postage. My Polish flat was flooded and the keys I sent with FedEx are vital. Very disappointing.”

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Posted 2 years ago

“Thank you all weny well”

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Posted 2 years ago

“Great service, fast and reliable.”

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Posted 2 years ago

ParcelDirect.ie is rated 4.5 based on 3,332 reviews