ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.54

4.5 Rating 3,332 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, very easy to use and very reliable”

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Posted 1 year ago

“Just opened an account, so it was quick & hopefully, in the future, we will cooperate for a long time”

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Posted 1 year ago

“Never had the hassle of waiting. He arrived early enough, very pleasant, very courteous agent collected my parcel. Booking wise, it couldn't be easier and it is very straight forward. Feeling Co.fortsble now that my parcel will arrive in its destination in perfect condition and within the expected time. Thank you, Parcel Direct!!!”

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Posted 1 year ago

“There was a problem with customs with my parcel, and it was returned, damaged, not ther fault. We submitted a claim, PD confirmed - after a long time - it was paid to them weeks ago, asked for my bank details - given straight away - and I am still waiting for my money. They have been ignoring email and every time I call I am told it will be sorted by the end of the week. This has now gone on for months. No trust left whatsoever and 0 transparency on the claim.”

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Posted 1 year ago

“Excellent service, easy to use and comprehensive range of offers from trusted couriers. Great customer support on a follow up query. Thanks!”

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Posted 1 year ago

“Easy to use webside”

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Posted 1 year ago

“Great service thank you. Just 1 issue that website says collection time is from 9.00 but my parcel was called for at 8.30 and I wasn't ready for the collector...but we sorted it out and it was collected later in the afternoon. However I was very happy with the service and it was delivered in good time safe and well.”

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Posted 1 year ago

“Parcil direct gave me the best price shipping to the United States and made the booking process very easy. I will definitely use it again.”

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Posted 1 year ago

“Parcel in depot for 3 days, still not delivered.”

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Posted 1 year ago

“Great and quick service”

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Posted 1 year ago

“Great website, quick and easy to use, just pop in parcel details and see the quotes. Handy to see all the options in one place and what is or isn't included to help make your decision. Payment was smooth and confirmation details via email also give peace of mind.”

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Posted 1 year ago

“Very simple and efficient ordering process, we will definitely use them again shortly.”

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Posted 1 year ago

“Great to deal with, great pricing, great service”

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Posted 1 year ago

“Scammers, do not trust them!”

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Posted 1 year ago

“Innovative and excellent service. Easy to use and potentially money-saving compared to direct contact with courier firms. In my case, quote for the same shipment varied from under €40 to €90+. Would happily use again.”

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Posted 1 year ago

“Love this site.You get so many options on price and whether it's urgent or not and you choose the one that suits you best. You can have it collected from your home or work or drop it off at a centre that's near you.”

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Posted 1 year ago

“Brilliant customer service”

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Posted 1 year ago

“ParcelDirect.ie really proves that deliveries are made easy. My parcel was collected from my address and received by my sister in the US on time with no hassle at all. Thumbs up ParcelDirect.ie! 👍”

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Posted 1 year ago

“Great service, quick and easy to send a parcel from 1 address to another and very reasonable 👍”

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Posted 1 year ago

“Excellent online service, quick simple no-nonsense forms to complete, competitive prices”

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Posted 1 year ago

ParcelDirect.ie is rated 4.5 based on 3,332 reviews