ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,282 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

Visit Website

Write Your review

Tell us how ParcelDirect.ie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such an easy, affordable way to have a pallet booked, collected and delivered. Will most certainly be using parcel direct for future shipments.”

Helpful Report

Posted 2 years ago

“their service is not reliable at all. your collection dates will never be respected and the customer support is just useless.”

Helpful Report

Posted 2 years ago

“I used ParcelDirect.ie to return a large package. The package was never delivered and went missing. I am chasing a year and still no resolution in my claim.”

Helpful Report

Posted 2 years ago

“Dropped parcel to Kilkenny depot 21st nov before 1pm, it is now Friday 25th nov, it still not delivered”

Helpful Report

Posted 2 years ago

“first time user, simple process.. will use again for sure Thank you...”

Helpful Report

Posted 2 years ago

“As a new company it is quite important to offer a good service to the customers, collect parcels and deliver them in timely fashion. I hope my parcel’s will be delivered as I except they will be, a sure way to make me comeback again, also to recommend your company to others.”

Helpful Report

Posted 2 years ago

“Straight forward website, very easy to use. Quick and kind email communication. Prompt service.”

Helpful Report

Posted 2 years ago

“First-time user here, my comments are very efficient, good pricing and easy to use.”

Helpful Report

Posted 2 years ago

“A really easy process to have a package shipped. Very straightforward unlike many international shipping companies.”

Helpful Report

Posted 2 years ago

“Great service, easy to use !”

Helpful Report

Posted 2 years ago

“Parcel Direct offer a great service and I would recommend too anyone.”

Helpful Report

Posted 2 years ago

“Ok, So I'm what you would call the little man. Hardly any money living on a very tight budget. So having a Delivery Company be there, making sure I can sell stuff without that extra worry of knowing my parcels are going to the buyer safely. With Parcel Direct I can always rest easy with their service.”

Helpful Report

Posted 2 years ago

“relatively easy service to use and good comparison of pricing options”

Helpful Report

Posted 2 years ago

“Having used Parcel Direct for quite some time now I can only give the highest recommendation for the efficient and friendly service that they provide. It's when something goes wrong that is when the service shows its true colours and while there are few issues, all it takes us a phone call and everything is sorted without delay. None of the issues have ever been the fault of Parcel Direct but they can be relied upon to put things right when they do occur. Highest recommendation from me.”

Helpful Report

Posted 2 years ago

“Rang the office and the gentleman in cork was friendly and efficient. Online was also user friendly. Definitely recommend.”

Helpful Report

Posted 2 years ago

“Excellent service and incredibly convenient. Have used service once before and parcel arrived in the USA one month after postage. Would highly recommend.”

Helpful Report

Posted 2 years ago

“I have used Parcel Direct for a couple of months now. I find the website very easy to use, the layout is simple but effective and is very easy to navigate. this is my go to website for sending parcels as it is simple but effective for me.”

Helpful Report

Posted 2 years ago

“You have made my grandchildren very happy in Australia very speedy delivery thanku.”

Helpful Report

Posted 2 years ago

“Excellent service at a reasonable price. Collected in time and very easy to organise online.”

Helpful Report

Posted 2 years ago

“I am quite impressed with the service provided by ParcelDirect. So far everything is great and every single parcel has been collected and delivered on time and in great condition. I am only using them for shipments to the USA but will consider UK orders as well. To be honest, I waited two months to write this review and was almost sure they will mess up my next delivery, but to my surprise, every single shipment works just great! I will continue using them, very convenient with the parcel drop-offs, and their FedEx prices to USA are hard to beat. So far so good ParcelDirect...fingers are crossed you keep it up that way! Thank you.”

Helpful Report

Posted 2 years ago

ParcelDirect.ie is rated 4.6 based on 3,282 reviews