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ParcelDirect.ie Reviews

4.6 Rating 3,281 Reviews
90 %
of reviewers recommend ParcelDirect.ie
Company Reviews Metrics Info
4.6
Based on 3,281 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read ParcelDirect.ie Reviews

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Items arrived in very good time! Really easy to use....we will definitely use parceldirect again for our business”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! We are delighted that you found our website to be easy to use, this is one of our main focuses! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
Brid Long
Verified Buyer
“Easy to use service website not difficult to navigate”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! We are delighted that you found our website to be easy to use, this is one of our main focuses! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
Paul Flanagan
Verified Buyer
“Very good competitive and easy service.”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! Our customer support is always there to help with any shipping queries you have! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
David Power
Verified Buyer
“Easy process to book a pick-up and all went according to plan without any complications. A good list of offerings from standard to premium. The standard pricing was surprisingly fair and in my case with FedEx whom you can have a degree of confidence in.”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! Our customer support is always there to help with any shipping queries you have! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
Niamh Noonan
Verified Buyer
“Having spent over 40 mins to trying to navigate UPS and DHL websites to get a quote, I finally got a fair quote from Parcel Direct in 2 mins. Well done Parcel Direct.”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
John O'Mahony
Verified Buyer
“The parcel was picked up as promised by the company at my home and delivered to an address in Oklahoma in less than a week. Easy to follow instructions when booking online including filling out a customs form. Excellent service. John from Ireland”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! Our focus is to provide as many courier options with the best rates, all in one place! If we can assist with anything, please do not hesitate to get in touch! All the best, PD Support
Posted 1 year ago
RENETA STOYANOVA
Verified Buyer
“Professional!!!”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! Our customer support is always there to help with any shipping queries you have! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
Denise Coyle
Verified Buyer
“The website made scheduling a pickup so easy, and the driver was prompt and courteous.”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! We are delighted that you found our website to be easy to use, this is one of our main focuses! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
Paul Murphy
Verified Buyer
“Paid for next day delivery. Parcel was prompting collected on 14th Apr. Parcel still hasn't been delivered by UPS by Sunday and UPS is saying by close of business on Monday. The documents were just travelling in Dublin from city centre to suburbs. Not great as now the recipient hasn't got the documents on time and they are now late.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking time to write your review, we are very sorry for the delay in your order. Please can you contact support so we can look into this for you. All the best, PD Support
Posted 1 year ago
Lorna Mc Namara
Verified Buyer
“Very easy to use, had my parcel organized within minutes”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! Our focus is to provide as many courier options with the best rates, all in one place! If we can assist with anything, please do not hesitate to get in touch! All the best, PD Support
Posted 1 year ago
Martin Doyle
Verified Buyer
“Very good service will use again I will recommend to all my friends thank you”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
Auris Adom
Verified Buyer
“Parcel wasn't collected”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to write a review, we are very sorry for the experience you had with one of the couriers on our service. Please can you contact our support so we can have this resolved for you. Kind regards, PD Support
Posted 1 year ago
Anonymous
Verified Buyer
“Sent two parcels with parcel direct, using drop off locations and FX priority shipping. Multiple shippings types available to balance cost and delivery time. Easy interface, tracking and payment. Would recommend.”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! We are delighted to see customers using our local shop service! If we can help any further, please let us know. All the best, ParcelDirect
Posted 1 year ago
David Boyne
Verified Buyer
“Easy to quote and book, no fuss. Would recommend”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
Lydia Daly
Verified Buyer
“Very poor service. Parcel was never collected. No way of contacting company. I rang several times and nobody picked up. Emailed twice and nothing. AVOID AVOID!! Paid for a service and NOTHING received.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking time to write your review, we are very sorry for the delay in your order. Please can you contact support so we can look into this for you. All the best, PD Support
Posted 1 year ago
ANNELIESE DUFFY FALLON
Verified Buyer
“As a new company, we pride ourselves at over delivering on our customer service. Thrilled to have found a service provider who shares the same ethos. Parcel Direct give us the peace of mind that no matter what promises we give our customers these guys have our backs!!”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! Our customer support is always there to help with any shipping queries you have! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
Anonymous
Verified Buyer
“Shop would not accept parcel, clearly an issue with updating website. Dropped off parcel myself which defeats the purpose,Just use parcel companies directly not third party companies.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to write a review, we are very sorry for the experience you had with one of the couriers on our service. Please can you contact our support so we can have this resolved for you. Kind regards, PD Support
Posted 1 year ago
Anonymous
Verified Buyer
“Parcel service was excellent, Timely and easy to organise. But was most expensive in comparison to other s.”
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to write a review! Your feedback is greatly appreciated, if we can help with anything else, please let us know. Kind regards, PD Support
Posted 1 year ago
Terri MACDONALD
Verified Buyer
“Easy to use, excellent customer service, pickup and delivery quick and efficient.”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! Our focus is to provide as many courier options with the best rates, all in one place! If we can assist with anything, please do not hesitate to get in touch! All the best, PD Support
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service, very easy to do from home/office. I didn't know there are so many drop-off options for the parcels around my location and across the whole of Ireland. It's very cost-effective and convenient. I would recommend this to all my family and friends.”
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
ParcelDirect.ie is rated 4.6 based on 3,281 reviews
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