ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,282 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very handy to use. Order day before and next day parcel has been collected. High recommend to everyone”

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Posted 2 years ago

“really efficient”

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Posted 2 years ago

“It was so easy to organize the pick up, all I had to do was slap on a label. The rest went like clockwork, thanks, guys!”

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Posted 2 years ago

“You always leave a bad review when things go wrong but very rarely a good one when it went ok, so I'm leaving a GREAT review. We called, great communication. Been told that if we put the order in today, we'd have it picked by tomorrow. So we went for the cheapest (GLS at this time) and they were indeed at the collection address by the next day. Took 1 week to bring to France and we were not in a rush, so all perfect! Everything was super well delivered by GLS, we couldn't be happier. I guess this is a tricky subject. When it goes well, it goes well. When it goes wrong, it's chaos (not picked up on time when you have a deadline, not delivered on time, damaged, etc). But it's the risk and sending stuff (for us it was 17 boxes!) will always be tricky. Up to you to measure the risk vs the price of sending it. If you want 0 risk, pay the huge price of a particular van. Otherwise, definitely go for ParcelDirect who will really find you the best prices!”

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Posted 2 years ago

“Booking a courier through Parcel Direct is so easy. We have plenty of choices to choose the suppliers with rates and it’s really convenient.”

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Posted 2 years ago

“Very easy to use. Extremely simple and fast initial quotation. Clearly laid out website. 10 out of 10”

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Posted 2 years ago

“Very helpful at the depot when I called. Thanks!”

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Posted 2 years ago

“I booked to send an item with this company and I must say the service was seamless from start to finish. The booking instructions were very easy to follow and the parcel was collected and delivered on time. I received an email confirming delivery which was great. I highly recommend this service. I will certainly be using it again Mary Co. Kerry”

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Posted 2 years ago

“Very good service and very clear. Loads of options to suit all needs and very easy to use. Highly recommend using this site.”

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Posted 2 years ago

“Simple booking process, easy to print lables and parcel collected from my house on time. Instructions for delivery to recipient adhered to.”

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Posted 2 years ago

“Very clear website and user friendly.”

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Posted 2 years ago

“Very user friendly”

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Posted 2 years ago

“Great to find a service comparison site for couriers, had never organised a courier before and this made it all very simple an understandable.”

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Posted 2 years ago

“efficient, clear to understand and great price. I am delighted that this service is available to me”

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Posted 2 years ago

“Quick, fast, efficient and cheaper.”

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Posted 2 years ago

“Parcel delivery process was simple and the staff was very supportive. My parcel did reach safely. However, it took longer than it said in their website. I will use the service in future as well.”

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Posted 2 years ago

“Good service at a good price. But the people in the shops get confused about how the system works.”

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Posted 2 years ago

“Excellent price .....but when a problem arose ....Not so good. The problem was caused by a courier and not Parceldirect themselves, however, their follow-up and customer service need to improve.”

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Posted 2 years ago

“This is the first time I have used ParcelDirect.ie and I am so impressed.. amazing service!”

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Posted 2 years ago

“I found Parcel Direct to be competitively priced against other delivery bodies that were all more expensive. The goods traveled from Ireland to Spain, arriving safely. The recipient was given plenty of notice of its arrival making the collection a good experience. All in all, I have no hesitation in recommending Parcel Direct and will use them again should the need arise.”

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Posted 2 years ago

ParcelDirect.ie is rated 4.6 based on 3,282 reviews