ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.54

4.5 Rating 3,332 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good seevice and it give you option from cheap to more expensive”

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Posted 1 year ago

“Great quote matched by great service. My parcel was delivered before I had time to track it. Thanks Colm Jones Wexford”

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Posted 1 year ago

“I have used ParcelDirect a couple of times. Their prices and customer services are good, and I had no problems with them.”

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Posted 1 year ago

“Great service, very efficient. Delivered parcel to Dubai safely. Cheap compared to other companies. Will use again.”

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Posted 1 year ago

“Easy to make an order. The courier is coming to pick up the next day. The whole process is fast. Loved it! Definitely will use again soon.”

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Posted 1 year ago

“great service and cheaper than anybody else to ship to the USA”

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Posted 1 year ago

“Online platform was so easy and very price competitive, great experience and will recommend for services”

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Posted 1 year ago

“I recently had the pleasure of using ParcelDirect for a parcel delivery, and I must say, I am thoroughly impressed! From start to finish, the experience was exceptional, making it clear why they are a standout in the industry. First and foremost, their response and communication are top-notch. I submitted an inquiry, and within minutes, I received a prompt and friendly response from their customer service team. They answered all my questions with utmost professionalism and made me feel confident that my parcel was in good hands. Swift pick and delivery are indeed at the heart of ParcelDirect's service. After booking, I was amazed at how quickly they arranged the pick-up of my parcel. The process was seamless and hassle-free. Equally impressive was the delivery speed – my parcel reached its destination faster than I could have hoped for, ensuring both me and the recipient were delighted with the efficiency. What sets ParcelDirect apart even further is their very attractive pricing for parcel services. I did some research beforehand and found that they offered some of the most competitive rates in the market without compromising on quality. It's a relief to know that I can count on a reliable and cost-effective solution for all my parcel deliveries in the future. Overall, I can't recommend ParcelDirect enough. Their excellent response and communications, combined with swift pick and delivery services and incredibly competitive pricing, make them a truly outstanding parcel delivery firm. If you want peace of mind and a hassle-free experience, look no further than ParcelDirect. They've earned themselves a loyal customer in me!”

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Posted 1 year ago

“I required an urgent delivery of an item left behind in THurles to go to Dublin- my home. It was ordered on Sunday evening and the set up was efficient and timely, label was sent to attach to the item. It was collected 14:30 on Monday afternoon. I expected it later that day. However NO DELIVERY! Next day TUESDAY >>>>NO DELIVERY, and now Today its 14: 05 despite repeated emails i still have a promise of delivery but NO DELIVERY...where is the item?”

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Posted 1 year ago

“Disappointed!”

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Posted 1 year ago

“excellent service”

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Posted 1 year ago

“Great service, strongly recommend.”

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Posted 1 year ago

“Signed up online bought my shipping label. Dropped off in one of the many locations. Very good service will continue to use.”

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Posted 1 year ago

“Excellent easy process and easy to use keep up the good work”

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Posted 1 year ago

“3rd of May I sent the package, it never reached the destination, I paid the enhanced cover and I still have not received any money for the lost package, I was informed that I have to wait 3 more months, in total it will be over 5 months, I advise you to stay away from this company”

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Posted 1 year ago

“I am very disappointed with service and communication. I've sent parcel, small end table, and it got damaged. I've sent emails, got only one reply. I had to give back money to person I sent package.I had insured that parcel. One email I got was about that what I should have(pictures, etc.). I've sent all that. Now, about 5 months later and nobody contacted me. Very disappointed. It wasn't big money (around100e), but still ,if you insured something you should be treated right. I don't recommend that company.”

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Posted 1 year ago

“I had a bad experience from the start, from picking up the parcel which never happened to 10 days refund never got in my account after paying nearly 100 euro to be collected. I was told I will get a call back same day never did. Send emails but no reply when they have to refund you. Never again.”

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Posted 1 year ago

“It was delivered so fast and well handled. I appreciate your service. I’ll Always use your service. Thank you.”

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Posted 1 year ago

“Very straightforward and easily executed. Would recommend. Thank you.”

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Posted 1 year ago

“Great service and price. Courier picked up parcel super quickly and it was delivered even before the expected delivery date!”

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Posted 1 year ago

ParcelDirect.ie is rated 4.5 based on 3,332 reviews