ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,280 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,280 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never any issue. Great service and so easy to use. Have been using for at least two years now to send parcels to my family in France.”

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Posted 2 months ago

“A partially opened parcel thrown outside in the mud by one of your drivers having rang the bell but I had no time to open the door.”

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Posted 2 months ago

“ParcelDirect is ideal service for individuals and businesses looking to save on shipping costs. It is is a reliable and cost-effective courier service.”

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Posted 2 months ago

Hi, Thank you for taking the time to write a review, we really appreciate the 5 stars! If we can help with any shipping questions, please do not hesitate to get in touch! All the best, PD Support.

Posted 2 months ago

“Great service at a fair price.”

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Posted 2 months ago

Hi, Thank you for taking the time to write a review, we really appreciate the 5 stars! If we can help with anything, please do not hesitate to get in touch! All the best, PD Support.

Posted 2 months ago

“Staightforward website, easy to use. Package collected and delivered efficiently. Website bookmarked for all future deliveries.”

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Posted 2 months ago

Hi, Thank you for taking the time to write a review, we are honored to be in the bookmarks bar! If we can help with any shipping questions, please do not hesitate to get in touch! All the best, PD Support.

Posted 2 months ago

“You the best company!!!!!!!!yesterday you take my box and today my son have parcel in Poland💪💪💪💪💪💪thank you wery much!!!!!🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳”

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Posted 2 months ago

Hi, Thank you for taking the time to write a review, we really appreciate the 5 stars and we are delighted your son got the parcel so quick! If we can help with any shipping questions, please do not hesitate to get in touch! All the best, PD Support.

Posted 2 months ago

“My package was collected today and started it's way to Australia”

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Posted 2 months ago

Hi, Thank you for taking the time to write a review, we really appreciate the 5 stars! If we can help with anything while the parcel is in transit, please do not hesitate to get in touch! All the best, PD Support.

Posted 2 months ago

“ParcelDirect.ie claimed to be the cheapest parcel company in Ireland so I thought why not and gave them a try. I can now verify that they most certainly were by far the cheapest in my experience. The website is user friendly and the procedure to order was very quick and painless. Now for a delivery as quick as my order and I certainly wouldn't hesitate to highly recommend this handy local company!”

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Posted 2 months ago

Hi, Thank you for taking the time to write a review, we really appreciate the 5 stars! If we can help with any shipping questions, please do not hesitate to get in touch! All the best, PD Support.

Posted 2 months ago

“Easy to navigate and use with very competitive pricing. Will definitely use them again.”

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Posted 2 months ago

Hi Ann, Thank you for taking the time to write your review! We really appreciate it, if we can help with anything at all, please do not hesitate to contact our customer support! All The best, PD Support.

Posted 2 months ago

“Smooth and easy process”

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Posted 2 months ago

Hi, Thank you for taking the time to write a review, we really appreciate the 5 stars! Our aim is to make shipping easy for everyone! If we can help with any shipping questions, please do not hesitate to get in touch! All the best, PD Support.

Posted 2 months ago

“I am very happy to use Parcel Direct, they are easy to deal and always contactable if ever there is a query. I'm more than happy to recommend them as a business owner - Catherine, Shower Niches Ireland”

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Posted 2 months ago

Hi, Thank you for taking the time to write a review, we really appreciate the 5 stars! If we can help with any shipping questions, please do not hesitate to get in touch! All the best, PD Support.

Posted 2 months ago

“Just booked 4 cases from Ireland to Perth and had a few questions before booking, rang the office and was greeted with an extremely nice and helpful gentleman! Booking was easy and fast and the price point was excellent 👍 if the rest of the process is as easy it will be a 5star service. Thanks very much”

Helpful Report

Posted 2 months ago

Hi, Thank you for taking the time to write a review, we really appreciate the 5 stars! We will pass on the message to our staff! If we can help with any shipping questions, please do not hesitate to get in touch! All the best, PD Support.

Posted 2 months ago

“I don’t usually write reviews, but I have to admit I was positively impressed by this courier service. It’s affordable (I sent three big boxes). Collection was fast and delivery even faster. I got the delivery in 24 hours after collecting. By far the best experience I had with courier services.”

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Posted 2 months ago

Hi, Thank you for taking the time to write a review, we are delighted to see your experience was smooth! If we can help with any shipping questions, please do not hesitate to get in touch! All the best, PD Support.

Posted 2 months ago

“I'm calling parcel direct in a daily basis for updates. First the package wasn't collected and not it's collected but the tracker is saying that it's cancelled. The person I'm sending it to, is now asking for a refund. Never using this service again”

Helpful Report

Posted 2 months ago

Hi Steve, Thank you for taking the time to write a review, we are very sorry for this experience, I can see that our carrier really let you down on this one. I can see now that the parcel has been returned to you and your refund was processed yesterday. I am very sorry for this, it is not how we expect our service to be carried out All the best, PD Support

Posted 2 months ago

“Very bad. Still waiting for refund for canceled order. Don’t answer to emails.”

Helpful Report

Posted 2 months ago

Hi, Thank you for taking the time to write a review and I am very sorry to see you are still awaiting a refund. If this is still not resolved, can you please send another email to support@parceldirect.ie with the order number and we will have this actioned immediately. All the best, PD Support

Posted 2 months ago

“Found this company online as I needed to send a package to a family member in another European Country. Other prices I had found were a bit expensive, so I was delighted to have found this one. It was quite simple, package it, measure it, weight it, submit my details & details of the receiver and print the label. I was then able to drop it into at a drop off location that suited me.”

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Posted 2 months ago

“YOU WILL NEVER GET YOUR REFUND SO AVOID PARCEL DIRECT. USE PARCEL COMPARE INSTEAD. Customer support awful. Parcel consistently not arriving at destination. They will reply until refund is approved then they stop replying when you ask where the refund is.”

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Posted 2 months ago

“Needed help with a package collection and contacted parcel direct.ie and guess what they answer the phone...and straight away..not 40 mins later being told your call is important to us blah blah blah. Really helpful guy on the phone explained everything and even hung on while I brought it all up on the computer, he also advised that a certain company would not only collect at the door but would also put a printed label on it for me, really saved me messing around with emailing labels to sender etc. Top notch service, will certainly be using again. 👍🏻”

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Posted 2 months ago

“Great service and easy to use”

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Posted 3 months ago

“Seamless process for organising a large parcel to be collected. The prices were also extremely competitive after looking at multiple other providers. Would definitely recommend them to anyone!”

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Posted 3 months ago

Hi Mark, Thank you for taking the time to write a review! We are always focused on making the experience as smooth as we can, if we can assist in anyway, please do not hesitate to contact our customer support! All the best, PD Support

Posted 2 months ago

ParcelDirect.ie is rated 4.6 based on 3,280 reviews