ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,281 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

Visit Website

Write Your review

Tell us how ParcelDirect.ie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ParcelDirect.ie 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great job, just when anpost refused. Parcel direct were there to pick up the pieces. Very grateful, thanks”

Helpful Report

Posted 1 year ago

“V good timing and quick”

Helpful Report

Posted 1 year ago

“It is a great service, the ease of using the website and so smooth”

Helpful Report

Posted 1 year ago

“It was really easy and was very quick, no hassel and convenient. Thanks for your service”

Helpful Report

Posted 1 year ago

“parcel direct have charged me with 200% on the top of delivery price for undelivered parcel! delivery cost was €50 and then €100 on the top for undelivered returned parcel! every time after payment delete your bank details from parceldirect website otherwise your account will be charged for whatever amount they decide,on my objection that they can't charge me more than original delivery price parceldirect.ie says that there is no any regulations and they can charge any amount...”

Helpful Report

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

“Affordable and easy to use online and very early collection. I can recomme”

Helpful Report

Posted 1 year ago

“Excellent service especially since I am a senior the courier was more than helpful.”

Helpful Report

Posted 1 year ago

“I'm a new customer but great and much needed service. My only criticisms are that the instructions on the website aren't very clear. The website in general could use some improvement and also would love more participating stores!”

Helpful Report

Posted 1 year ago

“Fast, efficient service, good value for money”

Helpful Report

Posted 1 year ago

“Great service, very easy to use and very reliable”

Helpful Report

Posted 1 year ago

“Just opened an account, so it was quick & hopefully, in the future, we will cooperate for a long time”

Helpful Report

Posted 1 year ago

“Never had the hassle of waiting. He arrived early enough, very pleasant, very courteous agent collected my parcel. Booking wise, it couldn't be easier and it is very straight forward. Feeling Co.fortsble now that my parcel will arrive in its destination in perfect condition and within the expected time. Thank you, Parcel Direct!!!”

Helpful Report

Posted 1 year ago

“There was a problem with customs with my parcel, and it was returned, damaged, not ther fault. We submitted a claim, PD confirmed - after a long time - it was paid to them weeks ago, asked for my bank details - given straight away - and I am still waiting for my money. They have been ignoring email and every time I call I am told it will be sorted by the end of the week. This has now gone on for months. No trust left whatsoever and 0 transparency on the claim.”

Helpful Report

Posted 1 year ago

“Excellent service, easy to use and comprehensive range of offers from trusted couriers. Great customer support on a follow up query. Thanks!”

Helpful Report

Posted 1 year ago

“Easy to use webside”

Helpful Report

Posted 1 year ago

“Great service thank you. Just 1 issue that website says collection time is from 9.00 but my parcel was called for at 8.30 and I wasn't ready for the collector...but we sorted it out and it was collected later in the afternoon. However I was very happy with the service and it was delivered in good time safe and well.”

Helpful Report

Posted 1 year ago

“Parcil direct gave me the best price shipping to the United States and made the booking process very easy. I will definitely use it again.”

Helpful Report

Posted 1 year ago

“Parcel in depot for 3 days, still not delivered.”

Helpful Report

Posted 1 year ago

“Great and quick service”

Helpful Report

Posted 1 year ago

ParcelDirect.ie is rated 4.6 based on 3,281 reviews