ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.54

4.5 Rating 3,332 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed as to how easy it was to send a parcel internationally (Germany). The tracking worked perfectly and my package was received within 4 working days despite the Christmas period. I would recommend Parcel direct/GLS wholeheartedly to anyone.”

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Posted 2 years ago

“it's all terrible. They took my package on December 2 and it still hasn't arrived. They can't give an explanation”

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Posted 2 years ago

“Such a convenient, easy service. I got such a good price for all my packages, I would not have hoped in a million years paying under 200euros for all this. Second, the booking process was so easy, in a few steps it was done and now I just have to sit back, relax and have the driver come and collect my boxes. Amazing service!”

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Posted 2 years ago

“Very easy to use and very affordable. I will definitely use them again!”

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Posted 2 years ago

“Great, but... there is a need for some accessibility improvements. As a hearing-impaired person (and to prevent such from happening to you working there) it is essential to ensure that there are no excessively loud ring tones in the office that can leak into calls from customers. Loud noises stress all people, so the same would be good for in the office too. The last matter is simply one of specificity. I am dyslexic so it is important to state things with specificity by email and to differentiate clearly between the needs of ParcelDirect and third parties providing goods for pickup. That said, great information by email and friendly staff, so all good.”

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Posted 2 years ago

“I use your services for the first time, I will respond very positively about the form on the site, everything is done intuitively clear without any hidden complex submenus. Pleasantly surprised by the shipping price”

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Posted 2 years ago

“Excellent efficient service. Driver was very helpful and courteous”

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Posted 2 years ago

“Amazing to find out prices?! The simplicity is amazing, I was in and out in a few minutes! Very straight forward! Love the site, I honestly would recommend it to anyone!”

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Posted 2 years ago

“Excellent. Very Competitive prices. They say you find out how good a company is when something goes wrong , I had a situation where the wrong address was entered. ParcelDirect.ie where very responsive and immediatley dealt with it. The package was delivered in just 4 days to Germany. I will definately be back again !”

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Posted 2 years ago

“Such an easy, affordable way to have a pallet booked, collected and delivered. Will most certainly be using parcel direct for future shipments.”

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Posted 2 years ago

“their service is not reliable at all. your collection dates will never be respected and the customer support is just useless.”

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Posted 2 years ago

“I used ParcelDirect.ie to return a large package. The package was never delivered and went missing. I am chasing a year and still no resolution in my claim.”

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Posted 2 years ago

“Dropped parcel to Kilkenny depot 21st nov before 1pm, it is now Friday 25th nov, it still not delivered”

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Posted 2 years ago

“first time user, simple process.. will use again for sure Thank you...”

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Posted 2 years ago

“As a new company it is quite important to offer a good service to the customers, collect parcels and deliver them in timely fashion. I hope my parcel’s will be delivered as I except they will be, a sure way to make me comeback again, also to recommend your company to others.”

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Posted 2 years ago

“Straight forward website, very easy to use. Quick and kind email communication. Prompt service.”

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Posted 2 years ago

“First-time user here, my comments are very efficient, good pricing and easy to use.”

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Posted 2 years ago

“A really easy process to have a package shipped. Very straightforward unlike many international shipping companies.”

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Posted 2 years ago

“Great service, easy to use !”

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Posted 2 years ago

“Parcel Direct offer a great service and I would recommend too anyone.”

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Posted 2 years ago

ParcelDirect.ie is rated 4.5 based on 3,332 reviews