ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,281 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited all day for a collection at my address, but nobody turned up or called me wasted my whole day, then i went onto FED EX customer service chat, talking to a robot, then I was supposed to be connected to a live chat, got no reply, wasted another 10 minutes of my day :-(”

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Posted 1 year ago

“Easy online process from beginning to end. Spoke to Michael also and he was very helpful.”

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Posted 1 year ago

“Website very easy to set up item for sending, Price was reasonable too to UK.”

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Posted 1 year ago

“Couldn't believe the price quoted at least 50% cheaper than others. Simple online process, lots of options, I choose a half pallet. I had a few what I saw as problems re my goods but they quickly replied with options and everything was sorted.”

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Posted 1 year ago

“Excellent courier service, very easy to use and very efficient. I will definitely use again and I highly recommend.”

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Posted 1 year ago

“Very easy to navigate and received the labels very promptly.”

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Posted 1 year ago

“Very easy to navigate. Nice user interface”

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Posted 1 year ago

“Excellent site. Good value and is very user-friendly. I will definitely use it again”

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Posted 1 year ago

“Extremely helpful staff…… reasonable rates……overall, very good service”

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Posted 1 year ago

“I am very satisfied, great company, I recommend it to everyone. thank you again”

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Posted 1 year ago

“Waste of time. I was waiting 3 days for collection that never happened. When asked by email I was told collection is scheduled and so on for 3 days. Now have to wait 10 days for my money back, hopefully it will be refunded. Avoid.”

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Posted 1 year ago

“My first International shipment of a handmade gift. Picked up from the house on Monday morning, arrived in the Midwest, USA on Thursday, intact, no delays or extra charges. MIchael in the Dublin office responded promptly to my phone call and answered all questions regarding the concerns I had before making this kind of shipment for the first time. Very grateful and pleased with Parcel DIrect for their straightforward and reliable service”

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Posted 1 year ago

“Quick and reliable service”

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Posted 1 year ago

“Everything very easy item are collected on the day and delivered within the time frame advised. The cost very competitive. The only thing that would make the service better is to be advised of the approx time the items would be collected instead of between 0900 - 1700 just meant you don't have to sit in all day for the collection”

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Posted 1 year ago

“Really easy and great value!”

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Posted 1 year ago

“Hello, I send pallet from Dublin to Germany Really very nice service. Thank you Larbi”

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Posted 1 year ago

“Easy straight forward app. Thank you.”

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Posted 1 year ago

“It is now past the collection point and no collection or contact, no info at all. I am using you for the first time after having tried another company that let me down 3 days in a row. I have used this as a trial as I am looking for a courier to send artwork on time to buyers, not a great start.”

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Posted 1 year ago

“Very Quick To Deal With And Very Reasonable Prices”

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Posted 1 year ago

“Super easy to use and doesn’t cost the earth. Great service.”

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Posted 1 year ago

ParcelDirect.ie is rated 4.6 based on 3,281 reviews