ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,335 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is perfect but the package arrived open and with two pieces missing.”

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Posted 3 years ago

“Absolutely excellent service. Prompt, efficient and reliable”

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Posted 3 years ago

“The ease with which ParcelDirect facilitated comparing a number of different courier services is unparalleled. I needed a package couriered within Ireland, with next day delivery as a pre-requisite. Rather than trawl through all the different courier services (of which there are more than I had ever heard of) a quick search and ParcelDirect did it all for me and I got a surprisingly affordable quote and was able to engage with the courier in an extremely straightforward manner. Would happily recommend to anyone who cannot decide on which of the myriad of courier services to use. The GoCompare of courier services.”

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Posted 3 years ago

“Excellent Service, quick and convenient”

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Posted 3 years ago

“excellent service”

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Posted 3 years ago

“It took me 5mins to book a slot for next day pick up!”

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Posted 3 years ago

“Very straightforward to organize parcel pick up. Good value for money. Thanks Eleanor”

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Posted 3 years ago

“Great service. I Sent a 30Kg box of clothes and toys to France for 40 euro including insurance. Cheaper and easier than paying the airline for extra baggage to get stuff home after spending the Christmas holidays in Ireland. The pickup was quick and the box arrived in France less than a week.”

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Posted 3 years ago

“A super service, thank you very much, I really appreciate your great company ethos.”

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Posted 3 years ago

“Fantastic service. Very easy to book a collection. Very friendly driver Would highly recommend to friends and colleagues.”

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Posted 3 years ago

“It took a long time to have the shop accept my package as the contact was not familiar with the scanning process. I dropped off on the 6th and my package has still not been delivered on the 10th to a point 13KM - I will not be using this expensive unreliable service again.”

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Posted 3 years ago

Hi Barbara, Thanks for taking the time to let us know about your shipment, and sorry for the mix up at the local drop off point and the delay with the delivery. I see my colleague is working on this now and the parcel has been delivered safely to the delivery address. All the best, PD

Posted 3 years ago

“Much more affordable. Easy to use.Collection of parcel a bonus from you own home.”

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Posted 3 years ago

“Very poor service. No communication with customer or courier as it seems. My parcel was not collected for days and when speaking to the courier directly they had never received the ticket from Parcel Direct instructing them to collect my parcel. Shocking customer service when they do eventually answer the phone. AVOID”

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Posted 3 years ago

Hi, Thanks for your review and for letting us know about your shipment. We are sorry for any delay in the collection of your parcel. If you can email my colleagues with your order number, they will look into this straight away for you. All the best, PD

Posted 3 years ago

“I found the site easy to use, and reasonably priced”

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Posted 3 years ago

“It is the first time that I use Parcel Direct. I must say I was delighted with the easy inscription in order to send my parcel to Belgium. I especially appreciate the fact they collect my parcel at home !!! I highly recommend ParcelDirect !!! Martine from Killarney”

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Posted 3 years ago

“ParcelDirect is the best and also the cheapest courier service I have ever used.”

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Posted 3 years ago

“As a First Time User of ParcelDirect.ie I found it really easy to use and very convenient.”

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Posted 3 years ago

“Parcel Direct have a shocking service, they have billed me 88 euro for a parcel they did not deliver,fed ex customer service is even worse.I was also billed 30 euro for original deliver..so I have now paid 118 euro for a parcel I delivered myself..I paid for a parcel to go to Germany in 2 days it was returned to me 5 weeks later ..shocking.”

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Posted 3 years ago

Hi Aidan, Thanks for taking the time to let us know about your shipment and sorry for any trouble you had with the shipment. I am a bit confused about the issue with this shipment. If you email my colleague at support@parceldirect.ie with the order number, we will look into this straight away. All the best, PD

Posted 3 years ago

“Excellent service from ParcelDirect,parcel collected from my house,arrived on time,would definitely use them again.”

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Posted 3 years ago

“Good service, no complaints, would recommend.”

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Posted 3 years ago

ParcelDirect.ie is rated 4.5 based on 3,335 reviews