ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,280 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,280 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel booked of a sun nite, collected monday in cork & delivered to co limerick tue morn, great service”

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Posted 9 months ago

“Great service, my parcel was collected 1 hour after i printed label. Amazing.”

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Posted 9 months ago

“Easy to quote and affordable prices for everyone Recommended A+!”

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Posted 9 months ago

“Found the whole process vey easy to do”

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Posted 9 months ago

“Excellent service.”

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Posted 9 months ago

“Super service collected in the morning as they said they would parcel arrived in Scotland today an Post and other companies would not take it due to batteries no problem for Parcel Direct thank you”

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Posted 9 months ago

“Great service. Very convenient when your living in a small town.”

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Posted 9 months ago

“Warning: Do not use this company. My parcel worth the best part of 2k and so I took out extra insurance with Parcel Direct.ie just in case. The parcel was got lost and once officially deemed lost Parcel Direct.ie did nothing to process the insurance claim or get me the compensation I paid for. Customer services (which means whoever picks up the phone) did not have the ability to do anything about this and had no power to do anything about it. When escalating the problem, the only person higher up was the owner - this is a very small company. The staff left countless messages for him to get back to me but he never did. I phoned practically twice a week for the best part of a year to no avail. I eventually gave up - which was likely the owner's strategy - he certainly has no care or concern for his customers. Do not trust this company. Go directly to the company they supposedly liaise with because if something goes wrong parcel direct won't help and the courier company they use on your behalf can't help because you went through a third party. Also, taking out their insurance amounts to nothing. I hereby challenge Parcel Direct to come back to me and make things right. If they do - I'll certainly post again to let you know.”

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Posted 9 months ago

“Fantastic service have used it several times for my parcels to Australia brilliant service”

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Posted 9 months ago

“Excellent, efficient service from Parcel Direct. Great visibility on options available, depending on price and transit time. Excellent customer service from support. Any issues sorted out effectively and in a timely fashion.”

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Posted 9 months ago

“Ordered a pick up the night before at short notice. Package was collected at 9am next morning, cheapest and quickest courier option when I was looking for a company. Will 10ppercent use again. Zero hassle and super fast for a brilliant price”

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Posted 9 months ago

“I book the collection for a Friday pickup, but the driver came only on the Monday and I was back to work. I did like the fact that the driver came by the next day to pick up the parcel. UPS did delivered to my brother's house in Canada, but I didn't like the fact that he did have to pay for an extra fee of about CAD41.00 which wasn't clear when making the order. This is the reason that I can only give 3 star in this occasion.”

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Posted 10 months ago

“It was very easy to deal with Parcel Direct from start to finish. It took the hassle and worry out of sending my package abroad. Will definitely be dealing with Parcel Direct again.”

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Posted 10 months ago

“Super easy to use got me the best quote and straight forward service”

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Posted 10 months ago

“I requested a shipment with ParcelDirect.ie and was pleased first of all to find services at prices that were not as huge as others, and then following a delivery problem they were ready to assist me and everything worked out for the best. I would use their services again.”

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Posted 10 months ago

“Parceldirect were due to collect my parcel today. My husband stayed home all day. No one came to collect the parcel. I rang the number after 5pm and no answer. My husband rang earlier in the day and they could not give a time indication for collection. We couldnt leave it out as it was snowing!!”

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Posted 10 months ago

“Very easy to deal with and arrived when they said they would to pick up the package.”

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Posted 10 months ago

“Fantastic service . Have used Parcel Direct many times before and they make it so easy . My son got his package from Ireland to Denver in three days . Delighted .”

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Posted 10 months ago

“I paid for my parcel to be picked up. It never was I emailed and got told they would try again I have emailed since and no reply no refund notting just ignored this is going on since December stay away would not recommend”

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Posted 10 months ago

“I had to send some items to family member who moved abroad. The website was so easy to use and very straight forward. Collecting the boxes from my house the following day. Very very reasonably priced in my opinion. Very happy will definitely use this again”

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Posted 10 months ago

ParcelDirect.ie is rated 4.6 based on 3,280 reviews