ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.54

4.5 Rating 3,332 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and fair pricing options. I will use again in the future I am sure.”

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Posted 7 months ago

“First time using ParcelDirect, very efficient and very reasonable price. Would definitely use them again and will be very happy to tell others.”

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Posted 7 months ago

“Very fast service .Delivered before the estimated time . Package is safe and handled carefully.”

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Posted 7 months ago

“Had a parcel collected today very happy with service the courier was very professional would recommend if you ever need their service”

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Posted 7 months ago

Hi Michelle, Thank you for taking the time to write a review. We are delighted to have been able to help with your shipping needs! If we can help with anything in future, please do not hesitate to get in touch. All the best, PD Support.

Posted 4 months ago

“I recently used Parcel Direct for my shipping needs, and I was thoroughly impressed with their service. The process was smooth from start to finish. Their website was user-friendly, making it easy to schedule a pickup and track my shipment. The customer service was responsive and helpful, promptly addressing my queries. My parcel arrived on time and in perfect condition, thanks to their careful handling and reliable courier partners. I highly recommend Parcel Direct for their efficiency, professionalism, and excellent customer support.”

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Posted 7 months ago

“They are a very helpful and supportive team , a pleasure to do business with”

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Posted 7 months ago

“Efficient and speedy service - delivered on time and were cost efficient”

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Posted 7 months ago

“The system is very userfriendly. It has been an absolute blessing honestly. All other courier systems made it very difficult to book. Some even said I had to have a business account. Parcel Direct compared the prices from the start and I was able to make a well informed choise. It even lets you add insurance. The easiest choice and booking I had to make. Will use them again for sure!”

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Posted 8 months ago

“Very happy over all with the service with Parcel Direct, booking is very simple, very reasonably priced. Pick up is quick, very nice people working there and when I did call a few times over the phone I was helped immediately. I would highly recommend.”

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Posted 8 months ago

“Excellent service. Very straightforward. You can see what price options are available clearly. Simple process from start to finish. Thank you.”

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Posted 8 months ago

“Very straight forward to book and affordable options . Will definitely use again”

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Posted 8 months ago

“Very straightforward service”

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Posted 8 months ago

“Hi there I ordered yesterday to come to collect my package and is still waiting for the delivery man I don’t know what happened nobody told me when is coming?”

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Posted 8 months ago

“Excellent service and very good communication , would definately use Parcel Direct again. Recommended company”

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Posted 9 months ago

“i was really delighted with this service. All was made so easy. i will definitely be using parcel direct again. my parcel was collected on friday and delivered to address in uk today monday. so quick and price very reasonable. well done parcel direct”

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Posted 9 months ago

“Booked my collection for 9th May but it was not picked up. I rang parcel direct on 10th May and spoke to an agent who said he would get in contact with the courier and have it collected that day. He asked opening hours of business etc. I arrive at work Monday 13th May to see parcel still here. I phone PD at 10am to be told they will check with courier and call me straight back. 4 hours later and no call back. I ri g again to be told these things are out of our hands and 'how are we supposed to know when your courier will collect it if they haven't come back to us' !! He offered me a refund and book withnsomwone else ! I asked to speak with a supervisor to which he told me firstly there is none and then thst he was the supervisor. I asked for the manager and he said the boss is never there! Absolutely shocking attitude and zero customer service. Won't be using again. (Office I rang was cork, Micheal and Zane).”

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Posted 9 months ago

“This is a utility service and seriously have helped me many times after coming to ireland. I used there exclusive service of collection from address to the delivery .”

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Posted 9 months ago

“Very good service and so easy to use”

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Posted 9 months ago

“Very user friendly! All relevant information in one place and easy to use for a first time sender”

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Posted 9 months ago

“I am very happy with the service. It was easy to use online booking and courier came to my house to pick parcels. It is my first time when I used the Parcel Direct but definitely recommend it.”

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Posted 9 months ago

ParcelDirect.ie is rated 4.5 based on 3,332 reviews