ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,281 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I appreciate the personal assistance of Michael over the phone when I had difficulty completing the form on line.He answered any questions I had. Was having auto fill issues with my computer settings. Next day pick up before noon and 4-6 day delivery to USA. This is my second time using ParcelDirect and I will chose them as firest choice rather than going to PO. Thank you.”

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Posted 1 year ago

“Service is absolutely disastrous. Avoid this company. I have lost almost 60kgs of my parcel. I was told I will be given refund as I paid for it. It’s been more than 8 months with no refund and the last update to me was that the refund was finalized. They stopped responding to my emails and calls as I am no longer in Ireland.”

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Posted 1 year ago

“Absolutely do not recommend this company!! AVOID. After numerous emails and promises my packages wasn't even collected never mind delivered. Promises every day that would be sorted. Almost 2 weeks later and my box is still waiting for collection. DO NOT USE!!!”

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Posted 1 year ago

“My parcel was never collected and I still haven’t received my refund. Very poor. I couldn’t recommend this service”

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Posted 1 year ago

“Great offer and a smooth experience. Hassle-free. Will be coming back again.”

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Posted 1 year ago

“Easy to use with local drop off point”

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Posted 1 year ago

“See my emails which you have not responded to. It appears that your company never handed over my package to the courier company concerned. I am now at the loss of my package, too late to get a refund from that company and also the loss of the charge your company made for a parcel which was never delivered.”

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Posted 1 year ago

“Very happy with the results. Wanted to return a small item to Amazon . Post office won’t take it if it has a battery so was stuck. Straightforward process with parcel direct. Price was best around.”

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Posted 1 year ago

“Pathetic service. My Parcel is still stuck in customs and I now have to deal with them directly to get my parcel released. Specific customs requirements were never stipulated as part of the booking process. Huge gap in process!!”

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Posted 1 year ago

“Perfect service”

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Posted 1 year ago

“An excellent service. For ease of use and convenience it can't be beaten. Would recommend it to anyone.”

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Posted 1 year ago

“I was very happy with the service and the boxes arrived on time.”

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Posted 1 year ago

“Very simple and easy to use”

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Posted 1 year ago

“Easy site to use will choose ye again”

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Posted 1 year ago

“Website very easy to navigate. All went smoothly. Thanks.”

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Posted 1 year ago

“Excellent customer care service.”

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Posted 1 year ago

“Clear and easy to book collection and delivery of a package on line.”

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Posted 1 year ago

“Super easy and quick process online that explains everything with no hidden fees!”

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Posted 1 year ago

“First time user of Parceldirect.ie. Impressed with the site layout and ease at which info could be entered. Will be back for more.”

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Posted 1 year ago

“Good service.”

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Posted 1 year ago

ParcelDirect.ie is rated 4.6 based on 3,281 reviews