ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,281 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service to USA”

Helpful Report

Posted 1 year ago

Hi, Thank you for your 5-star review! Our focus is to provide as many courier options with the best rates, all in one place! If we can assist with anything, please do not hesitate to get in touch! All the best, PD Support

Posted 1 year ago

“Excellent service from start to finish. Very easy website to book in the collection. We will definitely be using parcel direct again.”

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Posted 1 year ago

Hi, Thank you for your 5-star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support

Posted 1 year ago

“first time using ParcelDirect, great price and fast shipment organisation - their customer services were very responsive when my chosen courrier did not deliver on time (they were asking for a access code as they saw a barrier on google map!!!) what google map did not show was the security man there 24x 7”

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Posted 1 year ago

Hi, Thank you for taking the time to write a review! Your feedback is greatly appreciated, if we can help with anything else, please let us know. Kind regards, PD Support

Posted 1 year ago

“Parcel Direct are the best service we have ever used. The driver called to my door to collect a parcel from me to deliver to Spain and it was delivered the very next day. Now that's whatcI call a great service.”

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Posted 1 year ago

“Great service, Quick delivery, Excellent pricing, would highly recommend.. 5 star rating all day long....”

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Posted 1 year ago

“Good service, recommend!”

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Posted 1 year ago

“If the service works fine it's just because the couriers are doing their jobs, but if there's an issue with a delivery where Parceldirect support should help, they vanish. Absolutely no support at all, awful experience. Never again.”

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Posted 1 year ago

Hi, Thank you for taking the time to write a review, we are very sorry for the experience you had with one of the couriers on our service. Please can you contact our support so we can have this resolved for you. Kind regards, PD Support

Posted 1 year ago

“Good company, easy to use and no hassle at all.”

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Posted 1 year ago

“Easy to sent!”

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Posted 1 year ago

“Hi! Sharing my pain. In early February, I sent a parcel from Ireland to Canada with my personal belongings: clothes, a couple of toys, textbooks. The weight of the box was about 30 kg. I ordered a courier Fx economy. The package was supposed to arrive on 13.02 in Alberta. Until 5.02, it was tracked to Memphis. As a result, it was lost. This is despite the fact that information about the recipient was duplicated on the box by Black marker, and the box was patterned and average in gobarites. I'm crying. Considering that this is virtually all I have after the war in Ukraine, and most of these things are memorable for me. From the good I can only note that the support service works smoothly and quickly. But the courier is not trained to transport the box from city A to city B. The time for consideration of the complaint is 3 months. Thanks for the service.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to write a review, firstly we would like to apologise for this experience, we are working on finding a solution for you. Please do not hesitate to get in touch for any assistance. All the best, PD

Posted 1 year ago

“Great service to check multiple courier services in one place to get the best deal. Convenient local dropoff points and great rates.”

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Posted 1 year ago

“Brillant and easy to use”

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Posted 1 year ago

Hi, Thank you for taking the time to write a review! Your feedback is greatly appreciated, if we can help with anything else, please let us know. Kind regards, PD Support

Posted 1 year ago

“Friendly customer service. The tech team goes out of their way to assist you and to make solutions integrate-able. Very useful that you can utilise multiple logistics solutions from one platform, depending on your needs.”

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Posted 1 year ago

Hi, Thank you for your 5 star review! Our customer support is always there to help with any shipping queries you have! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support

Posted 1 year ago

“I found this service fantastic and very easy to arrange”

Helpful Report

Posted 1 year ago

Hi, Thank you for your 5 star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support

Posted 1 year ago

“I have left a review already and will keep doing so until someone from this disastrous company has the decency to get back to me about my damaged parcel. No one to answer emails shocking service do not use this company !!!!!! 😡😡😡😡😡😡😡”

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Posted 1 year ago

“Excellent service @ a very good price, will certainly use again.”

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Posted 1 year ago

“Extremely easy to follow directions”

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Posted 1 year ago

“Very easy and straightforward process”

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Posted 1 year ago

“Price was good and goods arrived as expected.”

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Posted 1 year ago

“couldnt believe the speed and efficiency my parcel was delivered in berlin from baltimore west cork thank you”

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Posted 1 year ago

ParcelDirect.ie is rated 4.6 based on 3,281 reviews