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ParcelDirect.ie Reviews

4.6 Rating 3,281 Reviews
90 %
of reviewers recommend ParcelDirect.ie
4.6
Based on 3,281 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read ParcelDirect.ie Reviews

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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Anonymous
Anonymous  // 01/01/2019
Not happy at all. Booked my parcel on Wednesday evening, but due to paddy's day bank holiday my parcel could not be picked up until Monday. Which is fair enough. But then the gls courier comes to drop off a parcel to my next door neighbours and I go out with my parcel. I got the look that he hadn't a clue about the collection of my parcel. He had no label (gls courier will bring label, so no need to print). I gave him my €350 worth parcel, but I received no tracking, no receipt nothing to say I gave it to him. And no label means he could not scan it as collected. I then tried to ring parcel direct customer service, but that's non existing. I then wrote a message on their website, which has just been ignored. My customer started to ask where his parcel is, but unfortunately parcel direct let me down so I has to let him down. Thanks alot.
Helpful Report
Posted 1 year ago
Hi, Thank you for taking time to write your review, we are very sorry for the delay in your order. Please can you contact support so we can look into this for you. All the best, PD Support
Posted 1 year ago
Order placement v easy.
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to write a review! Your feedback is greatly appreciated, if we can help with anything else, please let us know. Kind regards, PD Support
Posted 1 year ago
This is a bogus company. I paid for a parcel to be collected in my house 2 days ago & it still has not been collected up to today. I got no order confirmation, except for invitation to write a review. It was my first trying their services.
Helpful Report
Posted 1 year ago
Second day im waiting for the courier to collect my parcel. Date of collection was yesterday. No call, no email about any progress. I cant wait to see a courier! If so, i will give more stars.
Helpful Report
Posted 1 year ago
Hi, Thank you for taking time to write your review, we are very sorry for the delay in your order. Please can you contact support so we can look into this for you. All the best, PD Support
Posted 1 year ago
Very good service. Lots of options and quick to find best deal.
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! Our focus is to provide as many courier options with the best rates, all in one place! If we can assist with anything, please do not hesitate to get in touch! All the best, PD Support
Posted 1 year ago
it took me some time to navigate the site, but once i found my way around it it was very simple, i will use them again
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to write a review! Your feedback is greatly appreciated, if we can help with anything else, please let us know. Kind regards, PD Support
Posted 1 year ago
I found the website to be extremely easy to navigate, the pricing was the most competitive of all the online international shipping options and its great that you have both drop off and pick up options available to customers.
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! We are delighted that you found our website to be easy to use, this is one of our main focuses! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
very easy to use this servuce and they have very competitive pricing
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
Prompt collection, prompt delivery, can ask no more.
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
Easy to navigate, excellent display of comparative options, very convenient drop off facilities in the neighbourhoods (with several shops around to drop the parcel) Highly recommended 👍
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! Our focus is to provide as many courier options with the best rates, all in one place! If we can assist with anything, please do not hesitate to get in touch! All the best, PD Support
Posted 1 year ago
All the best. Fast.Easy Best price
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! Our customer support is always there to help with any shipping queries you have! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
The payment is taken, the service subsequently cancelled.
Helpful Report
Posted 1 year ago
Excellent service direct from my home to my son in Brussels. Fast and efficient and great value for money. Easy to follow instructions making it an all round great service that I would highly recommend
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
Great web site and had to make a call for assistance and was met with helpful guidance... Parcel was collected next day after booking and has reached its destination!
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! Our customer support is always there to help with any shipping queries you have! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
Took me an hour to find a service to post a number of heavy items. GLS phone supported pointed me here and I got it sorted quickly after wasting a morning on the phone with UPS and DPD. Will probably use again
Helpful Report
Posted 1 year ago
Hi, Thank you for taking the time to write a review. We are delighted to hear that we could help you with your shipping. Please contact us if you have any queries. All the best, PD Support
Posted 1 year ago
Their website is very user friendly, and easy to use and it contains clear instructions. It is value for the price, I would recommend it to anyone sending parcels!
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! We are delighted that you found our website to be easy to use, this is one of our main focuses! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
Efficient and fast delivery! I feel safe sending my parcel in Parceldirect.
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
So easy to use. Handy drop off locations, all tracking info under 1 click. Highly recommend.
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! Our focus is to provide as many courier options with the best rates, all in one place! If we can assist with anything, please do not hesitate to get in touch! All the best, PD Support
Posted 1 year ago
Simplicity. The word could have been created for Parcel Direct. You just have to try them you will be astounded. I needed a car parcel shelf (awkward shape to say the least) to be collected from Wexford and delivered to my home in Cavan I came across Parcel Direct through a search on the web. They made it so easy, with no tricky questions, no "small print" completely straightforward. Got the details of size and weight from my sender, entered them into Parcel Direct and was given some options to choose from. As you would guess I chose the lowest cost (I was in no hurry). The driver who collected my parcel even brought with him an address label for it. Collected Friday Delivered Monday (Driver even rang ahead to make sure I was in) What more could anyone ask for? Simplicity and Exemplary are two words that go hand in hand with Parcel Direct's motto DELIVERY MADE EASY. parceldirect.ie
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! Our focus is to provide as many courier options with the best rates, all in one place! If we can assist with anything, please do not hesitate to get in touch! All the best, PD Support
Posted 1 year ago
Great service
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5-star review! Our customer support is always there to help with any shipping queries you have! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support
Posted 1 year ago
ParcelDirect.ie is rated 4.6 based on 3,281 reviews