ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.54

4.5 Rating 3,332 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cost of shipping was very favourable. The website was easy to use and I had no problem printing off the label for the parcel. My package is only due for collection tomorrow and hasn’t been delivered yet. I’m hoping the service will be as good as the ordering process. Thank you.”

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Posted 2 years ago

“very easy to follow and very good price for the service”

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Posted 2 years ago

“Very good.”

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Posted 2 years ago

“Really great easy to use hassle free delivery service.”

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Posted 2 years ago

“Rang the other day to enquire about sending a parcel and person on phone was very helpful. Its my first time using this service as my daughter has emigrated. I will be definitely using this service again.”

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Posted 2 years ago

“Very helpful asnd efficient”

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Posted 2 years ago

“I have used parcel direct for the third time now and have found the service to be very easy to use, efficient and good value for money.”

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Posted 2 years ago

“I do not recommended it to anyone,l transferred to them two weeks ago and since then they have not applied”

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Posted 2 years ago

“Very impressed service around the country”

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Posted 2 years ago

“I use parcel services regularly. I check the prices regularly from any and all providers - and keep coming back time and again to ParcelDirect for the best prices. Deliveries have a lot of moving parts and it only takes one little thing to cause a delay. It happened once with ParcelDirect and as with most things in life, you find out whom you are dealing with when they do. They were apologetic, quick, courteous and most of all helpful when sorting out my issue by e-mail with a live person. The customer service alone is worth coming back for as opposed to what has felt like banging my head against a wall of automated bots from other providers. Don't take my word for it - try it yourself!”

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Posted 2 years ago

“very easy to use”

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Posted 2 years ago

“Quick and easy to use and organise post! Will use again. Need a new phone so that would be a lovely bonus”

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Posted 2 years ago

“Easy to navigate, order and track. Great to be able to see all providers and options they give you on one website. Will use this site again in the future”

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Posted 2 years ago

“Excellent service. The web site was easy to use & gave me all the information I needed to get my parcel on its way quickly & efficiently!”

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Posted 2 years ago

“the easy of flling out the forms online was good. however at the end i needed to fill out the form again.. all in all a pretty good service.”

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Posted 2 years ago

“DO NOT USE PARCEL DIRECT!!!! I am still waiting for my suitcase after paying €100 for delivery in 3 days and it’s been 3 weeks. So unhelpful they don’t care. Thousands of euro worth of stuff because I moved country and they don’t care one bit that I don’t have it”

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Posted 2 years ago

“Brilliant service Driver extremely accommodating Highly recommend Parcel Direct”

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Posted 2 years ago

“Easy transaction from start to finish :)”

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Posted 2 years ago

“I need to ship a parcel from Galway to Dublin. Found parceldirect.ie very easy to use, no delays of any kind and the instructions on packing and attaching the postal address, invoice etc were crystal clear. Highly recommended”

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Posted 2 years ago

“Easy to use and best price!”

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Posted 2 years ago

ParcelDirect.ie is rated 4.5 based on 3,332 reviews