ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.54

4.5 Rating 3,331 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

Visit Website

Write Your review

Tell us how ParcelDirect.ie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service 💯! I posted Ireland to Vancouver Canada it arrived within 5 days we couldn’t believe it - it made our Christmas Thankyou all so much - happy Christmas to you all - highly recommend this service Ho Ho ho!”

Helpful Report

Posted 1 month ago

“Parcel arrived as scheduled. Easily tracked. Would use the service again. Very happy.”

Helpful Report

Posted 1 month ago

“Dont use these guys. They are not a couriers They take your money but dont take any responsibility for your parcel. I paid them to deliver a medical device 2 weeks ago. It still hasnt been delivered. They have it...but refuse to deliever it, and get bolchie when you try press them to actually do what they were paid to do. They are hanging up on me when i call to try get it returned. Worst customer service... Terrible company Scam outfit in my opinion.”

Helpful Report

Posted 1 month ago

“It was established the parcel to be collected in 19th Dec and the parcel is not yet picked up. I want the payment to be returned. Not confident. Don't recomend.”

Helpful Report

Posted 2 months ago

“Awful service....7 days later and my parcel still hasnt been delivered. Customers service refused to call me back...even after promising 5 times. No one seemed bothered to go to any length to help me. Terrible service, us AN POST express delivery...they are cheaper and when they lose your package they will at least pretend to give a damn, unlike this crowd.”

Helpful Report

Posted 2 months ago

“Awful.... paid for urgent over night parcel to Cork.....6 days later its somewhere in Dublin....I may get it back before Christmas...or Not.... Terrible Service, Terrible Customer service...They couldnt have given less of a F... over the phone. No tangible effort was made to resolve my issue quickly, that I could see... Use An Post Express delivery, they guarantee delivery, and will help you if they mess up, Not like this crowd. and An Post are cheaper...”

Helpful Report

Posted 2 months ago

“This is my second time using Parceldirect to send pakages to Canada. Online system easy to follow, cost is very reasonable, pick-up is prompt and pakages arrived at destination. Excellent Service.”

Helpful Report

Posted 2 months ago

“far from impressed. Booked ups collection. When I called UPS to see where the driver was, I was told there was no collection booked via Parcel Direct. There was no no booking number on anything provided by Parcel Direct.”

Helpful Report

Posted 2 months ago

“I booked the courier to collect 2 weeks beforehand. I stayed at home from work on this day. The parcel was not collected. I couldn't get in contact with anyone that day so had to wait until the following morning. I was told that it's busy, it's Christmas, etc. They said they would contact the courier company and get back to me. Three hours later, no update. I am again some from work. I call again. They said they'll collect today. When I asked what the delay was, that I had booked 2 weeks before, they said it's doesn't matter when you book, they only pass on the details to the courier the day before. They did pick it up that day. They came back a few days later to pick it up again. At this point it had already reached it's destination so no idea what that was about. It was delivered 3 days ago and the tracking, last updated today, is still saying it's not delivered. I used this service as it's awkward for me to get to a post office but it wasn't very convenient.”

Helpful Report

Posted 2 months ago

“Good value Excellent service. Efficient”

Helpful Report

Posted 2 months ago

“The process was very easy to navigate from start to finish would highly recommend to anybody looking to get a parcel delivered”

Helpful Report

Posted 2 months ago

“Booked a delivery today as these offered the best price!”

Helpful Report

Posted 2 months ago

“Due to Canadian postal strike, we needed to find a way to get hand picked novelties to Canada to our grandchildren for Christmas. Didn't want to get stuff delivered directly to their home, as wanted to include personally written notes and cards. Tried a different delivery company, but found their site very hard to navigate. Delighted to have found parcels direct ( and ability to leave parcel in a local shop) Christmas saved 😀”

Helpful Report

Posted 2 months ago

“I am delighted to leave you a 5 star review, as someone who has never tried to ship something before I found the process very easy to understand and the website so easy to navigate. absolutely fantastic service. 👏👏👏”

Helpful Report

Posted 2 months ago

“Great service, so fast and reliable”

Helpful Report

Posted 2 months ago

“ParcelDirect.ie offers excellent shipping services with some of the best prices I’ve found for delivery to the U.S. Their affordable rates and reliable service make it a great choice for expanding my business. Highly recommend!”

Helpful Report

Posted 2 months ago

“Never used this company before but found the web site easy to use and very competitive pricing”

Helpful Report

Posted 2 months ago

“Reliable and flawless process. Website is extremely intuitive. Highly recommended!”

Helpful Report

Posted 2 months ago

“Why hasn't the parcel arrived yet”

Helpful Report

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 2 months ago

ParcelDirect.ie is rated 4.5 based on 3,331 reviews