ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,282 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really straightforward and easy to use, especially if you don't need to send things that ofteb. The breakdown of price and services available is very clear, and the consolidation of multiple carriers makes the whole process much easier. Definitely recommend!”

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Posted 1 year ago

“Parcel direct is very good this being my first time using it. Very clear instructions and easy payment. Wide choice of couriers. However I can’t say the same about fedex priority. A disgrace. Dispatched on 5th to take 3/4 days and still waiting for delivery. And this is 9 days”

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Posted 1 year ago

“Great service, the guys could not have been more helpful.”

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Posted 1 year ago

“Great service. The two parcels were pucked up on Friday and delivered by 12.00pm to the UK by Monday. Tracked it all the way.”

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Posted 1 year ago

“ParcelDirect.ie makes the process of finding the best quote for your parcel easy and straightforward.”

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Posted 1 year ago

“Excellent service, quick and easy to use”

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Posted 1 year ago

“Quick and simple to book online. Friendly courier came to the door. Delighted with the service.”

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Posted 1 year ago

“no probs..”

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Posted 1 year ago

“I have been searching for a company like yourselves, and yes, I couldn't be any more delighted with your service. Well done as I receive a call from yourselves on when parcel would be pick up, which is was the right time and day. Thank you, certainly would use your service again. Kind regards Maureen 0879530142”

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Posted 1 year ago

“Very fast and good service”

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Posted 1 year ago

“A customer ordered a product which was a Christmas present for his son. I booked it with Parcel Direct and dropped it off at the drop-off location. I logged on a couple of days later to track it and there was a message saying the shipment was cancelled. I contacted Parcel Direct asking why it was cancelled, because I hadn't cancelled it and they came back saying that the driver had forgotten to scan it when he collected it. The box is now missing and so the customer did not get their delivery for Christmas. There has been no proactive communication from Parcel Direct, so I am having to chase for answers. 4 weeks later still no sign of the box so I have asked for details on how to make a claim and now are they ignoring my emails. Really terrible customer service.”

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Posted 1 year ago

“Such a cost effective, efficient way to send parcels all over Europe.”

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Posted 1 year ago

“when i sending parcel if they are not able to deliver to destination in 4 to 5 days . they promised me they will deliver . still my parcel not delivered. it is send on 19/12/22.”

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Posted 1 year ago

“I sent a parcel to my daughter in Australia recently. A friend had told me about parceldirect.ie . I went online gave the details of my parcel and arranged to have my parcel collected at a drop off point. I could also have arranged for the parcel to be collected at my house, but I was out a lot so it was easier to bring to drop off point. My parcel was collected an€ a week later was delivered to my daughter in Australia. A great stress free service. I would highly recommend this service.”

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Posted 1 year ago

“AVOID AT ALL COSTS. I have been trying to work with them to get our shipment for 6 personnel effects boxes to us here in the US, having just been informed that FedEx in fact tried to deliver them back to Ireland where we left end of November. I have tried multiple forms of communication with little support, all the documentation we provided for customers didn’t reach them. Now we are being told we need to pay for a new shipment. Totally unacceptable and has made a stressful move to the US all the more stressful. Have been trying to email / call / use the messaging service and no one is helping us, we are competent at our wits end on this and would never ever use this service again.”

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Posted 1 year ago

“Absolutely 100% service, I have to admit as a new company I was worried about using ParcelIDirect. I can’t not believe what a great service I got. I was sending a painting to San Francisco from Ireland. I was able to track it from the time it was picked up and it arrived in 5 days. I would highly recommend using them, also the cost was a lot less than any other Company.”

ParcelDirect.ie 5 star review on 28th December 2022

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Posted 1 year ago

“Very good website. good customer service and more importantly best prices !!”

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Posted 1 year ago

“Very handy and easy access for online shopping Price is reasonable”

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Posted 1 year ago

“Excellent service, parcel delivered to the UK 24hrs after collection.”

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Posted 1 year ago

“Your service is very good abs on time. You workers are friendly and polite”

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Posted 1 year ago

ParcelDirect.ie is rated 4.6 based on 3,282 reviews