ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,335 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PacelDirect.ie was very easy to use. The website is so user-friendly. I will be using it again.”

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Posted 3 years ago

“Great service, Stephen was extremely helpful on the phone. I'm sending a parcel to Australia and will review again when parcel has reached its destination. Booking was easy on the website and tracking is available.”

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Posted 3 years ago

“Never so embarrassed am absolutely livid. Message received from driver that item was not ready or packed - it would be easier to get into fort Knox then my packaging. No approx time given only between 8.30am and 5.30pm. I can't stay in all day but at all times when I went out I was no more then 5 minutes away from my property. No phonecall nothing at all from driver - absolute disgrace - no customer service at all - I don't even know if the driver even bothered showing up and then sent that message to the firm to send onto me”

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Posted 3 years ago

“I have used parcel direct several times this year. I can not recommend them enough. Always picked up on time and delivered on time. Great service”

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Posted 3 years ago

“Simple efficient procedure. I had a couple of questions which were dealt with over the phone. It's great to be able to contact a human.”

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Posted 3 years ago

“Very easy to use, very clear and efficient”

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Posted 3 years ago

“Couldn’t ask for a better company to deal with. The info was sent but the label wasn’t sent. I sent an email straight away and I was worried it wouldn’t be responded to before the courier arrived. I called the helpline and it was emailed on and looked after within 10 seconds. Very helpful staff and a company you can actually reach on the phone. Thank you parcel direct”

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Posted 3 years ago

“Excellent service by this company, very easy to do on the website and way cheaper than an post best thing about it is the parcel gets to Australia in 4 days an post took 7 weeks for our last parcel to be sent, delighted we found this company”

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Posted 3 years ago

“Reliable, efficient & on-time!!!”

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Posted 3 years ago

“Very easy to use site - offering loads of options to enable you to tailor collection and delivery that suits you. It is like delivering it yourself without the hassle of doing it.”

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Posted 3 years ago

“So satisfied with my transaction. It was easy and hassle-free. I had to arrange the pick-up and my request was accommodated quickly. 👍”

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Posted 3 years ago

“Good service on my first time to use. Picked up parcel when they said they would and delivered same day. Much better service than some of their competitors who never even bother to collect.”

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Posted 3 years ago

“Absolutely fantastic service no fuss instructions all very easy to follow as an OAP I found this service Best .”

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Posted 3 years ago

“Great service its my second time to use the service so easy and straightforward filling in the parcels form keep up the good work parcelDirect 👍”

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Posted 3 years ago

“I have used other courier services in the past and they have all been very cumbersome to book a collection. Parcel Direct makes it really easy and provides many courier companies to choose from. By far the best I've used so far, well done!”

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Posted 3 years ago

“Just ordered a delivery. So far their website has been working like a dream. No problems, just straight to the point. Would definitely recommend it to a friend.”

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Posted 3 years ago

“Very efficient easy to use on line booking and good service provided”

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Posted 3 years ago

“Superb service, collected on time, sticker provided, pre-printed & best of all: Dublin to Pamplona in Spain in one week! Highly recommend!”

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Posted 3 years ago

“Booked to have a parcel shipped to Australia. Process easy to complete so hopefully I did it correctly. Many thanks”

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Posted 3 years ago

“I shipped a parcel from IE to DE in June, which was delivered to a completely wrong address with a big hole in it. The person who wrongly received it delivered it himself to me. Several items were missingz Since opening the claim in late June, there has been no progress. Emails are ignored, nobody is resposible. The parcel was insure for 250Euro which I paid for on top of shipping but no action has been taken for months.”

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Posted 3 years ago

ParcelDirect.ie is rated 4.5 based on 3,335 reviews