ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,280 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,280 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy instructions and great services ! I'm always using these services especially when shipping abroad. Could only recommend!”

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Posted 11 months ago

“Fast and reasonable pricing”

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Posted 11 months ago

“Excellent service--the parcel made it from Ireland to Canada with no issues the week before Christmas! it was very important to arrive on time, as it contained much-needed health supplements. Perfect!”

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Posted 11 months ago

“Excellent service. Collection on time.”

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Posted 11 months ago

“Easy to use and appreciated that they have options of different couriers”

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Posted 11 months ago

“Very good service”

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Posted 11 months ago

“Really simple and straightforward.”

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Posted 11 months ago

“Easy process and great price”

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Posted 11 months ago

“Parceldirect is a great service. It is always prompt. It is very reasonably priced. Our company is very happy with ParcelDirect.ie”

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Posted 1 year ago

“Hi, Our parcel was picked up in West Cork (in our absence, from our porch) at 2.19 pm on Wed 13th and arrived at its destination in Darlington UK today 15th Nov at 10.29 am. What an amazing service and we were able to track all the way. Thank you very much at ParcelsDirect.ie for your timely and efficient service. We will happily use you again. Merry Christmas! Kathy Jones”

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Posted 1 year ago

“Unbelievable service absolutely fantastic”

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Posted 1 year ago

“Exceptional service collected on a Wednesday from Ireland delivered to UK on the Friday....1st class service and very reasonable rates”

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Posted 1 year ago

“Great service - I had tech issues and got a speedy response from the team and got it resolved quickly. They were also able to ship my item to a destination in Europe that some other companies couldn't, and provided me with insurance that others didn't. Delighted with the service, and ParcelDirect will be my first stop next time!”

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Posted 1 year ago

“Excellent service, really easy to use and efficient system. I'll be back :-)”

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Posted 1 year ago

“I found a really good deal for my shipment on the site and the procedure of booking was really smooth. Parcel arrived in 5 days.”

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Posted 1 year ago

“I am having troubles and delays with deliveries because of parceldirect website. Postcode doesn't match the correct city, i wrote in address 2 the full address but for the second time the driver couldn't deliver. I could have received my parcel last Thursday but because of this issue i have to wait for another week and contact by myself gls to arrange a new delivery. Customer service is not very useful.”

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Posted 1 year ago

“I have just spent 2 hours trying to fill in the details to send a package to Canada. The booking system on the parceldirect.ie website is an absolute nightmare. There is no guidance in terms of the information required (the description of the contents was "inadequate") the currency seems to change between € and CAN$, the system won't accept Montreal because it should be Montréal, then it won't accept Montréal because special characters (the é) are not allowed. Then I kept getting into a loop where I had to keep filling in the customs codes and value, only to find that I now had booked in 5 parcels to send. Finally, the total value of the shipment was, let's say, €50.30 but it rejected it because it said it was €50.3000000004! Where is my defibrillator? Maybe the actual shipping will be OK but it is so frustrating trying to set it up online.”

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Posted 1 year ago

“What a super service. Live in Waterford. Dropped of my parcel going to Galway at a very convenient location city centre and spoke to a very courteous man. Parcel collected on time and delivered by said date. Would have liked an email or text message to advise of parcel drop off. But will definitely use this excellent service again Sandra”

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Posted 1 year ago

“Website is very simple to navigate and brings you through the process step by step. Definite the best rates I was able to find to have my parcel delivered abroad. Having the parcel collected from home or being able to drop it to a convenient pick up point is a good option to have too.”

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Posted 1 year ago

“Got in contact with parcel direct by phone as I had an issue with the website . Michael was so helpful and sorted everything there and then. Received prompt emails with all the details. Thanks”

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Posted 1 year ago

ParcelDirect.ie is rated 4.6 based on 3,280 reviews