ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.54

4.5 Rating 3,331 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don’t use this site- cancelled an order and a month later they still haven’t refunded it. Use postal pick up instead as they are a ligit company.”

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Posted 11 hours ago

“Very convenient. Easy to see which option represents best value and no need to open multiple accounts with logistics companies. Good option to drop off your parcel for collection instead of hanging around all day waiting for it to be collected by a courier.”

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Posted 6 days ago

“Very simple service to use online. Just state your dimensions and weight and within seconds Parcel direct will provide you with reasonable quotes from all the premier carriers. Highly recommend.”

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Posted 1 week ago

“Excellent sevice. Punctual and innovative. Highly recommended.”

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Posted 1 week ago

“I’ve used Parcel Direct a few times now and it’s been a great service to compare prices. My deliveries have been collected and delivered within a timely manner. Very convenient when sending larger packages for a reasonable price! Highly recommend this site.”

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Posted 1 week ago

“Left something behind in a hotel , had to organise collection myself . Was quick easy reasonable priced and fast delivery. Thank you”

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Posted 1 week ago

“I found the website easy to use and when I had an issue they helped quickly and efficiently. Very competitive prices too! Would use again.”

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Posted 1 week ago

“No service at all! Booked a parcel collection from Ireland to UK. Parcel never collected. Customer services said it would issue a refund within 5-10 days. One month later despite repeated emails (never replied to) nothing has been received. Please don’t waste your money.”

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Posted 1 week ago

“Excellent service , parcel collected Friday arrived in Australia following Tuesday”

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Posted 1 week ago

“Great service! A nice and easy way of seeing the cheapest courier options all in one place.”

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Posted 2 weeks ago

“Quick and Easy to use. Might need to look at the contact details/options - I was unable to put an alternate prefix number to the destination country.”

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Posted 2 weeks ago

“great service, easy to use, especially the ability to see the various service provider options and costs at a glance”

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Posted 2 weeks ago

“Complete waste of time with this crowd ,Booked a parcel , wasn’t collected , promised a refund that never arrived . Had to open credit card charge back. More clowns that Tom Duffys circus”

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Posted 2 weeks ago

“Very easy to send internationally, from finding the best courier deal to final collection from it.”

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Posted 2 weeks ago

“Worst so called courier I have ever come across!”

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Posted 3 weeks ago

“Very easy to follow instructions on packaging. Labels printed ready for collection next week. Hoping parcel arrive safely to U.K. next week 👏”

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Posted 4 weeks ago

“6 weeks later my overnight parcel still hasnt arrived...and I was hung up on when I called to query where it was”

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Posted 4 weeks ago

“Happy with their service, website is easy to navigate, would recomend and will use them again.”

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Posted 4 weeks ago

“The service is seamless”

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Posted 1 month ago

“Very easy to use, cheap rates. I found the service i needed for a good price.Recomend.”

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Posted 1 month ago

ParcelDirect.ie is rated 4.5 based on 3,331 reviews