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Paramount Plants Reviews

4.8 Rating 3,710 Reviews

95 %

of reviewers recommend Paramount Plants

Company Reviews

Product Reviews

4.8

Based on 3,710 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 28th February 2025

Paramount Plants 5 star review on 1st February 2025

Paramount Plants 5 star review on 20th December 2024

Paramount Plants 5 star review on 27th October 2024

Paramount Plants 5 star review on 27th October 2024

Paramount Plants 5 star review on 24th October 2024

Paramount Plants 5 star review on 21st October 2024

376

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the Acer I purchased.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“great service 1st class”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Service as described”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The plants always appear to have good root systems, are well packaged for transport and the quality is high. Thanks, Paramount Plants!”

Paramount Plants 5 star review on 12th June 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I love my plants from Paramount Plants! The gorgeous specimens look so healthy. Dealing with the sales team has been great and I was kept informed every step of the way! Even the delivery was perfect! Highly recommended!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent service - very healthy plant and even bigger than I thought it would be”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“A much bigger nd more established plant than I expected. As a consequence the price was even more of .bargain than I expected. Rapid delivery within 96 hours of ordering”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great ordering process, great delivery and great plants - thank you!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Ordered 3 preached trees Red Robin to cover an area where old trees had been removed very happy with them I was told 3 weeks delivery but came earlier communication with company was fantastic, delivery was great he even checked my ground and gave me advice about planting. Would highly recommend this company. Thanks again for making my garden complete.”

Paramount Plants 5 star review on 11th June 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I ordered nine bamboo plants. They arrived in good condition and at the size I expected. I needed to re-rrange delivery date which I was helped to do. All in all a good experience.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plant arrived in excellent condition”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Ordered climbing roses and they are beautiful and Healthy! Very much in love with them 😍”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The trees and shrubs I received were what I expected and the palm was excellent.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Happy with the service. Unfortunately FedEx delivered it a day later than they said so I wasted a day waiting for the delivery”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I bought 7 x Thuja Smaragd - overall excellent service. Trees as described, kept informed & delivered on time. There was an issue with one of the trees but this was quickly resolved. Thank you”

Paramount Plants 5 star review on 10th June 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great customer service, they were very quick yo reply to my emails with enquiries . Trees arrived on time in great condition. I would definitely recommend Paramount Plants and if I had a bigger garden I'd order some more trees from them!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“They were as described and in good condition. They were slightly taller than I expected so well pleased.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent selection of trees and customer service very helpful.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“VERY DISAPPOINTED . I ordered 2.5 knowing that was the size we could manage. The tree you sent is at least 4 which was very difficult to manage with such a thin trunk. We put in a stake but the tree just about bends double in a not very strong wind, don't think it will last much longer----very expensive mistake. I am 84--not 100per cent fit ---very Disappointed”

Helpful Report

Posted 3 years ago

Thank you for your review, our stock management team have been in touch via email.I hope they are working to resolve any issues to your satisfaction kind regards Peter

Posted 3 years ago

“Smaller than expected”

Helpful Report

Posted 3 years ago

Thank you for your review, our stock management team have been in touch via email.I hope they have resolved any issues to your satisfaction kind regards Peter

Posted 3 years ago

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Paramount Plants is rated 4.8 based on 3,710 reviews