Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,679 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,679 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a magnolia to replace a small number of trees and shrubs that had slowly been dying or had died over the last couple of years. It was not a cheap decision and we were undertandably a little apprehensive. However, the plant was delivered on time, by a friendly (if slightly surprised) courier, and packaged sensitively and supportively (it was a very windy day but the plant remained upright on its wooden pallet). Having watered it now for over a week in its new home, it seems happy and to be thriving. Early days yet re flowers but I am optimistic that it will be stunning. Definitely would consider buying something else from Paramount Plants in the future.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I am delighted with my Magnolia George Henry Kern. The ordering process was simple and Paramount Plants communicated well at every stage with information about delivery and also advice and information about planting and caring for the Magnolia. Delivery was on time and the plant was in perfect condition when it arrived. This was an important purchase as it is a retirement present. Thank you to Paramount Plants for making it special.”

Paramount Plants 5 star review on 3rd June 2021

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We were delighted to receive a healthy good sized tree from a Paramount delivery driver who was friendly and helpful. Overall, an excellent service which compared very favourably with a competitor - who recently supplied trees and plants to us via the internet.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Thank you for a well packed and beautiful shrub, its in place and doing well. Would certainly use you again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“A very healthy and big plant (Syringa)”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Magnificent breathtaking Dicksonia received and I shall undoubtedly be returning to Paramount to increase my collection in the future. Exemplary customer service from the office to delivery. Thank you.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The Royal Burgendy was in a good condition and carefully has been packed, it put a big smile on my face!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Kept well informed of the process of my order and delivery. Really pleased with my plants, great condition and just as shown in website”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent quality plants and great,fast delivery. I will certainly use Paramount Plants again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Lovely quality tree , delivered with care , and good instructions for planting . Brilliant service , thankyou.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I received the trees I ordered on time as promised and they were all in a very good condition. I was kept well informed about the delivery time as well as useful hints about caring for the plants afterwards.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Lovely driver called and explained where he had left my tree and concerned that as it was tall it might fall over. The blue cedar is stunning it is planted in the grass with my other trees including an Indian bean tree and a foxglove tree and many more trees and shrubs. This was choosen to disguise a window on the new build behind us, just sits near the gap in the hedge perfect. Beautiful love the shaggyness of it .Thank you looking forward to seeing it grow. Karen”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“not very happy with Azalea Kirin22 poor plant for the price .”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“I have been pleased with the service and also the quality of the plants. I received regular updates regarding my order. When the plants arrived the driver was helpful and very pleasant. An excellent experience. I would certainly recommend them.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plants were better than i imagined and a great delivery driver highly recommended”

Paramount Plants 5 star review on 2nd June 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“great communications, great speed of delivery, great packaging - shame you sent the wrong plant! (see review of plant below)”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I had excellent service from paramount plants. Very quick dispatch and delivery time, excellent communication and updates at each stage. They also responded quickly to my request for advice on how to care for my spruce tree once it had arrived. The tree seems very healthy and just as described on the website. Would definitely use again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“From the onset staff at Paramount plants have been very helpful and instructive. Buying on line especially when considering such a large tree was a bit daunting, however Charlie and Aidan were very helpful and tolerant. The tree arrived as arranged in good condition. Your instructive video with instructions for planting were undertaken with the help of a fork lift truck! Photo attached Thank you and here’s hoping. Adrienne”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Fantastic quality camellia, excellent e-commerce ordering and communication about processing and delivery. Plant arrived in perfect condition, well packed for the journey.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent plants arrived very well packaged and in good condition”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,679 reviews