Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,711 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 28th February 2025

376

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought a 10 foot specimen pine tree for a village community project online having failed to source similar locally. The January discount was a bonus and a really excellent plant was delivered within the promised delivery times. On the day of delivery, the driver was right on time and very helpful in unloading at just the right place. Given the difficulties of the pandemic thus was excellent service.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I was delighted with the weeping Cherry tree I purchased from Paramount Plants. When I have ordered plants from other companies in the past, the photographic description has been far from accurate with the plant that arrived being a disappointment but I am pleased to say that with Paramount the picture was accurate and the tree is as big as the photograph depicted. I was a little concerned that the transport costs were higher than other companies and commented on that. I was assured however that the tree would be transported well, and it was. The black container it is planted in was far bigger than that provided by other companies and it was securely tied onto it's own wooden pallet with not chance of it falling over and damaging the branches. Thank you Paramount.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“We ordered two mature medium sized Yew trees and they are beautiful. They were very carefully packed and arrived in excellent condition. Paramount Plants also followed up to make sure the delivery was OK. We were so impressed. Thank you!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Highly recommended - will use again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent plants and service as always from Paramount plants.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Delivered with minimum fuss whilst I was out, what a pleasure. The hazel bushes are exactly as I expected. A relief after difficult online transactions with other organisations. Charles Stevens.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Customer service is very good, communication and delivery excelent and on time with no hassels at all. The tree looks very good and in good health. We trust that all will remain good but if not feel confident tha Paramount will help all that they can to assist us. Mike Chapple.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great service, delivery arrived on time, Nice and healthy and well-contained unit.. really happy with the overall PLants they look great - thank you very much will definitely use you again - Happy customer :)”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I purchased a pleached holly tree just over 3 meters tall and i am really happy with the condition of the tree and the whole delivery process.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plant arrived very well packed and looks a super specimen”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I am very pleased with the Holly Tree I purchased and the delivery service provided . Thank you .”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plants arrived looking in very good shape & condition & the size was just as advertised we have not planted them yet because the weather is too cold but we do not anticipate any problems”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plants came looking very healthy and just the size as advertised because of the cold weather we haven’t been able to put them in but we are not anticipating any problems. A good service overall”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The plant was delivered promptly and in good condition. However the dimensions where different I anticipated, it would be helpful for buyers to know if the pot itself is included in the night measurements. Thank you!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plant (young pencil cypress tree) arrived. Very carefully and well packed and healthy looking. Owing to the very bad weather. Hard frost and bitter winds. Tree spent first week in my shed sheltering. Now potted up and in garden.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Good communication throughout”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service at a reasonable price. Good quality trees too - exactly as described.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great team, especially Charlie - answered all my pesky questions and more, very helpful and accommodating. They know their plants, you can tell it's their passion. Paramount were the only ones able to source half standard Photinia at a reasonable price. Plants arrived in great condition (I paid £95 delivery). I will definitely buy again from Paramount, when the next Project lands.”

Helpful Report

Posted 4 years ago

Hello Hugo, We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plants/trees arrived very promptly with the items themselves, extremely well wrapped to avoid any possibility of damage, which was very impressive. The plants/tree look very healthy and in perfect condition, thank you’”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Good selection of mature trees, delivery time no too bad, but delivery costs quite steep”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,711 reviews