Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,680 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a large Honeysuckle and Weigela from Paramount. The website was easy to navigate and order. I was kept informed about delivery arrangements. Delivery was as notified and the quality of the plants first class. All good - worthy of 5 stars. I will shop with Paramount again and not hesitate to recommend to others.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Trees arrived in good condition and are now established in the garden. Ten trees were ordered and eleven arrived. Thank for the bonus tree!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The end of the story is that Paramount (via Michael who was very helpful) found my plants which had been delivered to a neighbour (apparently, but not on either side of me) but four days passed whilst this was sorted out. Luckily my tree was in good condition, has now been planted and is looking good. The stake I ordered was never delivered and I had to buy another from local garden centre. Not pleased with loss and delay but pleased with help given and quality of plants.”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“Took a long time before delivery, but the driver was very helpful getting the tree to my back garden and actually into the hole that had been dug. The tree is good quality and well protected with a large bamboo cane supporting it. I added the tree supports too to keep it stable for now. Lots of other plants also all good!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The plant is amazing! Excellent quality leaves and colour. And great customer service. I would buy from Paramount Plants again!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Our Photinus came in really good condition and when I spoke to the company about delivery they were very helpful.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Good specimen acer which arrived well packaged.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Lovely young plant and I’m hopeful I can love it for years to come”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“My order was for 2 x quercus ilex 3m tall. Delivery was within the indicated period, day and time - so all good there. The specimens were as expected from photos already seen,. They came in 20 litre pots and my only comment is that I would have preferred that size (age) of tree to have been re-potted into a 50 litre pot a goodly while back. This would encourage a more certain and speedy adaption when planted out to their permanent site.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Good quality trees with an excellent overall service. Many thanks.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I have used Paramount plants before to purchase an Acer Bloodgood plant and the plant was of good quality and is thriving well. There service and after sales service was excellent. As a consequence I ordered another plant, Acer Fireglow, and it was delivered on time and the quality of the plant was excellent. I would recommend their services to anyone.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The shrub arrived in peak condition and has now been planted. A problem it was not Pink Lady as ordered. The shrub had two labels, the main was that of Pink Lady another small and faded Fire Dance. The shrub in fact is Fire Dance as it had two red blooms. I am not concerned as I am sure it will be just as satisfactory for the purpose intended.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great quality plants. Paramount also achieved a tight deadline to deliver the plants. Would use Paramount again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plants arrived as expected and in lovely condition. Great quality specimens. Thank you.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Nice palm, looks healthy and hope it will do well now planted. Easy to order, delivery took slightly longer than stated, but ok. Would buy from you again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Good quality plants. Ridiculous in 2021 that you can only offer a delivery slot between 8am and 6pm!”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“Delighted with our camellia which arrived in excellent condition - many flowers and even more buds to open. Thank you!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Really nice trees and excellent customer service from Charlie. Will definitely purchase again. Good delivery too.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I'm very pleased with the bamboo plants. They arrived in good condition and are now planted for screening in my garden.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Only 1 arrived when I had ordered 5. And the driver knew nothing about the order anyway- he didn’t even have a copy of the order to check. The driver also came off our long track driveway and damaged the ground. I am not a happy customer”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,680 reviews