Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,678 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some plants had some non variegated branches which had to be pruned out, reducing their size and density significantly. Also leaf spotting/rusting evident on all plants indicating either fungal infection or kept in stressful conditions. Hopefully will pick back up now planted.”

Helpful Report

Posted 8 months ago

Good morning Andrew, Thank you for your valued feedback, I have reached out to you via email to resolve any matters to your satisfaction Kind regards Peter

Posted 8 months ago

“Super plants and great customer service thank you!”

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Posted 8 months ago

Good morning Janet , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“Beautiful plants, exactly as pictured, carefully transported and now flourishing in my garden. Couldn’t fault them.”

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Posted 8 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“We purchased 3 Betula Pendula Youngii, for our back garden. The order was delayed due to bad weather, but we were kept informed. When delivery was arranged, we could track it,and whe I went outside they had been placed safely on our driveway, behind the gates. The trees were planted the same day and loon fab. Can't wait to see them in leaf. Great product and great customer service.”

Paramount Plants 5 star review on 6th March 2024

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Posted 8 months ago

Good morning Karen, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“Pleached trees arrived exactly as ordered in good condition. Website was most useful in calculating how many we needed, also good for viewing the plants at different heights. On delivery the driver carried them all into our garden where they were going to be planted, wish all delivery drivers were as considerate.”

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Posted 8 months ago

Good morning Simon , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“I am very pleased with my trees so far, the evergreen oak is lovely, a good size and hopefully happy in its new location. The greengage is yet to come into bud/leaf being still dormant - hopefully this will be happy too. Delivery was excellent, good communication and secured well on a small pallet.”

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Posted 8 months ago

Good morning Julie, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“Delivered on time and in great condition. Great follow up customer service. Will order from again. Thanks”

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Posted 8 months ago

Good morning Jo , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“The three standard Privet trees arrived safely and in a lovely healthy condition. I was initially concerned about ordering online as I particularly wanted straight stems. The team were very obliging and sent photo's prior to delivery which was reassuring. I was updated regularly on the progress of my order and will have no hesitation in ordering from Paramount Plants in the future”

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Posted 8 months ago

Good morning Sally, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“Ordered some trellis, online, and it was delivered promptly in perfect condition. Well wrapped and so pleased with it. Thank you”

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Posted 8 months ago

Good morning Kim, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“Trees came on time. I did find the root ball a bit on the small side tho.”

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Posted 8 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback, Kind regards Peter

Posted 8 months ago

“Really good choice of hedging plants. Helpful staff. Excellent communication re delivery. Very pleased with my purchase”

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Posted 8 months ago

Good morning Val, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“Tree was delivered on time,excellent quality and substantial packaging”

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Posted 8 months ago

Good morning John , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“Trees turned up on time, the driver was very helpful, the trees already have a lot of growth”

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Posted 8 months ago

Good morning Elaine , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 8 months ago

“I've used Paramount Plants a few times and have been very pleased with their plants and service. On one occasion the plant arrived damaged and they replaced it immediately. An excellent company.”

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Posted 9 months ago

Good afternoon Margaret, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 9 months ago

“Quality Plants. Quality Company.”

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Posted 9 months ago

Good afternoon , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 9 months ago

“Recently I received an order of several different ferns, Al arrived in excellent condition and size. I could not have been happier with the service ice and quality. Thank you”

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Posted 9 months ago

Good afternoon Alex , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 9 months ago

“Had deliveries from 4 different plant nurseries. Paramount was the best for plant health, packaging, delivery and cost. Zero complaints. Just wish I could say the same for the other three.”

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Posted 9 months ago

Good afternoon , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 9 months ago

“The Acer that was delivered really exceeded our expectations. A larger tree than expected and it looks very healthy - lots of new buds. Helpful delivery driver. Many thanks. Keep up the good work.”

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Posted 9 months ago

Good morning Alastair , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 9 months ago

“Always impressed by Paramount plants . I’ve had a number of trees and plants from them over the years and the specimens delivered are always of high quality and well presented . Also impressed how they keep in contact with you in tracking your order .”

Paramount Plants 5 star review on 31st January 2024

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Posted 9 months ago

Good morning Gareth , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 9 months ago

“I am so pleased with our trees I placed a second order. The Customer Service we received from both Peter and Charlie was second to none, they are a credit to the company. They answered my queries and questions very quickly and gave me the advice I needed. Once my trees had arrived they were in excellent condition, and had been dispatched and delivered with care. I wouldn't hesitate to recommend this company to anyone and I will definitely be using them again in the future.”

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Posted 9 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 9 months ago

Paramount Plants is rated 4.8 based on 3,678 reviews