Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,713 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,713 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 28th February 2025

376

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received the six Red Robin compactica at the allotted time and the delivery driver was courteous and helpful. The plants were in lovely condition and looked vigorous and healthy. They have been planted in a row to form a 3 metre hedge at the front of a small front garden. The impact was immediate and wonderful. Thank you for the plants and the service.”

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Posted 1 year ago

Good morning Nicholas, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Before ordering I rang to speak to them about the trees and discuss the best height for my needs. The gentleman was very knowledgeable and was great answering all my questions. The trees arrived on the day that I was emailed by a lovely chap. Email comms were very good to confirm both the order and the expected delivery date. The plants are of good quality and I have contacted Paramount Plants since receiving the trees, to ask for some advice and they have been very helpful and replied the same day. I would not hesitate to buy from them again.”

Paramount Plants 5 star review on 28th November 2023

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Posted 1 year ago

Good morning Sharon, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Plants delivered on time and in good condition”

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Posted 1 year ago

Good morning, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“The delivery guy was brilliant - don't know if he was paramount or a courier, but he was extremely helpful. A super-fit Romanian who speaks about a dozen languages - he worked super-hard to make a very difficult delivery task involving heavy trees seem easy. A real credit to the company.”

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Posted 1 year ago

Good morning Nigel, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Paramount Plants gave me exceptional service. I needed to order some pleached beech trees. I spoke to Tim who was extremely patient and helpful explaining what height trees I should buy (as they were to be planted next to our existing pleached trees). I rang him on numerous occasions with different questions and each time he was very helpful. Tim is very approachable and did not make me feel uncomfortable or that I was being a nuisance keep asking for advice. The delivery team were also very efficient in despatching the trees and the delivery driver was excellent (he was on time and had to deliver the trees in the most appalling weather conditions). I can honestly say Paramount Plants is a very professional and helpful company and I have no hesitation in recommending them whatsoever. The week of delivery saw us with a deluge of rain every day and one of the boxes (bone meal) on the day of delivery was wet - on contacting the delivery team at Paramount they immediately arranged for a replacement box to be sent.”

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Posted 1 year ago

Good morning Evelyn, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Bought 4 trees and each one was in very good condition. Above all else the customer support was first class and Charlie from Paramount was excellent. Gave me some really good advice which was invaluable. The videos on the paramount website also helped with planting and stalking trees. All in all I would buy from Paramount again and would highly recommend them.”

Paramount Plants 5 star review on 15th November 2023

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Posted 1 year ago

Good morning Derrick, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“This is our third order from Paramount Plants and we've found the plants to be top quality and healthy on arrival. This means they transfer to the garden well and grow strongly. Communicating is brilliant and timely and delivery was bang on. Thank you! Will keep buying from you. This time we had grasses and rosemary, your can just see in the photo either side of the steps.”

Paramount Plants 5 star review on 12th November 2023

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Posted 1 year ago

Good morning V.J, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“We are very happy with our pleached hornbeams from Paramount Plants. The ordering process was straightforward, communication was great and delivery excellent. The plants arrived in perfect condition, and we had access to fantastic resources and advice on how to plant the trees and make sure they stay healthy.”

Paramount Plants 5 star review on 7th November 2023

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Posted 1 year ago

Good morning Fiona, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“From start to finish the visit to Paramount Plants was very good. Excellent advice from the young man who helped us. The trees are now in place and they look good.”

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Posted 1 year ago

Good morning Colin, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Great plants and service from PP”

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Posted 1 year ago

Good morning Robert, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Very pleased with my purchase of two Acer Shirasawanum Aureum. Delivery good and very well protected in the box. I would purchase again from Paramount plants. Thank you.”

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Posted 1 year ago

Good morning, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Very happy. Healthy tree. Planted 6 months ago and tree is thriving.”

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Posted 1 year ago

Good morning, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Very good develey despite it pouring down with rain will order again in future max”

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Posted 1 year ago

Good morning, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Excellent company, communication spot on and delivery on time, perfect.”

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Posted 1 year ago

Good afternoon Maxine, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Great service and very healthy trees. Thank you so much.”

Paramount Plants 5 star review on 3rd October 2023

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Posted 1 year ago

Good afternoon Juliette, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Excellent service continuous updates as to delivery.”

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Posted 1 year ago

Good afternoon Tristram, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Kept up to date with status of my order.Trees were very healthy. Palleted and shipped very professionally. Very pleased with overall service. Thanks.”

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Posted 1 year ago

Good afternoon Dave, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“10/10 for communication, customer service and quality of all 12 shrubs. Couldn’t be happier. Highly recommend. Thank you.”

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Posted 1 year ago

Good afternoon Melanie, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Received plants very promptly and in excellent condition.”

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Posted 1 year ago

Good afternoon Marija, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Thank you for the excellent service as always! A beautiful specimen, my client and I are absolutely delighted.”

Paramount Plants 5 star review on 25th September 2023

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Posted 1 year ago

Good afternoon Rainey, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

Paramount Plants is rated 4.8 based on 3,713 reviews