Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,708 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st February 2025

375

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good choice of hedging plants. Helpful staff. Excellent communication re delivery. Very pleased with my purchase”

Helpful Report

Posted 11 months ago

Good morning Val, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 11 months ago

“Tree was delivered on time,excellent quality and substantial packaging”

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Posted 11 months ago

Good morning John , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 11 months ago

“Trees turned up on time, the driver was very helpful, the trees already have a lot of growth”

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Posted 1 year ago

Good morning Elaine , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 11 months ago

“I've used Paramount Plants a few times and have been very pleased with their plants and service. On one occasion the plant arrived damaged and they replaced it immediately. An excellent company.”

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Posted 1 year ago

Good afternoon Margaret, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Quality Plants. Quality Company.”

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Posted 1 year ago

Good afternoon , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Recently I received an order of several different ferns, Al arrived in excellent condition and size. I could not have been happier with the service ice and quality. Thank you”

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Posted 1 year ago

Good afternoon Alex , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Had deliveries from 4 different plant nurseries. Paramount was the best for plant health, packaging, delivery and cost. Zero complaints. Just wish I could say the same for the other three.”

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Posted 1 year ago

Good afternoon , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“The Acer that was delivered really exceeded our expectations. A larger tree than expected and it looks very healthy - lots of new buds. Helpful delivery driver. Many thanks. Keep up the good work.”

Helpful Report

Posted 1 year ago

Good morning Alastair , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Always impressed by Paramount plants . I’ve had a number of trees and plants from them over the years and the specimens delivered are always of high quality and well presented . Also impressed how they keep in contact with you in tracking your order .”

Paramount Plants 5 star review on 31st January 2024

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Posted 1 year ago

Good morning Gareth , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“I am so pleased with our trees I placed a second order. The Customer Service we received from both Peter and Charlie was second to none, they are a credit to the company. They answered my queries and questions very quickly and gave me the advice I needed. Once my trees had arrived they were in excellent condition, and had been dispatched and delivered with care. I wouldn't hesitate to recommend this company to anyone and I will definitely be using them again in the future.”

Helpful Report

Posted 1 year ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Very pleased with my purchase, good quality looking plants, will be buying again!”

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Posted 1 year ago

Good afternoon Fiona, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Bought a myrtle plant as a gift for someone for Christmas! Fantastic quality. Very healthy plant and quick delivery. Will definitely order from them again”

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Posted 1 year ago

Good afternoon Laura, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“We bought 16 pot-grown trees and they all arrived very well-grown and healthy. The delivery driver was extremely helpful and we were kept informed by email all the way through the picking and despatching of the plants. The after-care videos on the website are excellent too.”

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Posted 1 year ago

Good afternoon Amanda, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“I was a bit concerned ordering online, I use various good nurseries but they had nothing available at the size I wanted as they are fragile trees that do not travel well, however Paramount pulled it out of the bag and supplied me a beautiful 5.5m Robinia with no damage.”

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Posted 1 year ago

Good morning Matt , we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Excellent Service, Hedging purchased was very healthy and on Excellent condition. Good communication with regards to delivery of hedging.”

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Posted 1 year ago

Good morning David , we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“A beautiful addition to our garden, thanks. Happy Christmas!”

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Posted 1 year ago

Good morning Frank, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Our order arrived within the specified timefrane, delivered with care and our newly planted pleached trees look great in a London primary school.”

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Posted 1 year ago

Good afternoon Rose , we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Good service easy to deal with great quality trees”

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Posted 1 year ago

Good afternoon David, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Great trees and loads better than last time. Best in this experience will continue to buy from Paramount and we have lots still to do.”

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Posted 1 year ago

Good afternoon Thomas, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Tree looks fine but delivery wasn't very helpful. Dropped the tree outside the house with broken branches and left. It was really heavy and hard to move it to the garden.”

Helpful Report

Posted 1 year ago

Good morning Magda, upon receipt of your valued feedback our stock management team reached out to you via email to resolve any issues you may have had upon delivery of your order.Our stock management team are still awaiting a reply to their email to resolve this matter kind regards Peter

Posted 1 year ago

Paramount Plants is rated 4.8 based on 3,708 reviews