Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,680 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

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“My experience of working with nurseries is limited but Paramount have always delivered my orders on time, and as requested. They aren't great at responding to emails and I don't think that they are particularly cheap but I would use them again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great service and prompt delivery. The trees were in excellent condition and look beautiful in my garden, so pleased with them and the advice from Paramount Plants was spot on. Thank you .”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very helpful, with quick delivery”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“With these days of free postage and next day delivery the prospect of ten working days stretching to a fortnight with two weekends and a hefty delevery charge is a bit disappointing. However we are talking mature container grown trees here not a packet of seeds. We naught this tree as a present to our grandson and his wife who live 6 hours drive away. We expected but did not get an e mail advising imminent delevery so we could not warn them to be in. However it was delivered safely and left as instructed. They sent a photograph and we could see and they agreed it was a fine tree in excellent condition. There were no cultural instructions and the short message we attached was not found. Everyone is satisfied with the purchase . Regards Barbara Johnson.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The small tree purchased is for a friend who will be celebrating one of those 'O' birthdays shortly. It has arrived and looks strong and healthy.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent advice before the purchase and great plants when they arrived.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent quality hydrangeas received. Great service from the online order to the delivery”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The plants were of excellent quality and safely packed for delivery”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Absolutely delighted with my leptospermum damask rose. A large healthy plant arrived which now looks splendid in my garden. Can't wait to see it in bloom next Spring.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“It is only a few weeks since my ‘Satisfaction’ magnolia tree arrived. It arrived beautifully healthy & luxuriant, with some flower buds. It arrived speedily, well packaged, and I was kept well updated with delivery schedules. I’ll order from Paramount again based on this very good experience.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Lovely healthy plants, delivered on time. Very well packaged.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“My trees arrived in good time. They look better on arrival than they did in the online pics. Happy with my purchase . I would buy again. I do think delivery costs are a little on the expensive side . But the trees travelled well and the delivery man was very helpful.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“An excellent company supplying substantially sized plants. All in excellent condition and well packed. Good communication throughout and delivered with good labelling.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very good service. Good updates on when item would be shipped. Plant arrived in very excellent condition, no broken stems as the whole (large) plant was tied down very securely. Would definitely order from Paramount Plants again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Paramount Plants appear to have a very good selection from the website however once the order is placed some of the plants I had ordered were not in stock and substituted. The delivery man refused to turn into my road which is regularly accessed by much larger vehicles. I had to drive to meet him and he scratched my car whilst transferring the plants. The plants were poor quality with many snapped branches and the leaves were covered in white limescale. I have since replaced both £80 buddleias with a larger healthier £6 version from B&Q. They failed to pick up the other items and after 6 weeks of chasing I was asked to dispose of them myself. I understand these are unprecedented times but I did feel the service was very poor and highly overpriced considering the quality of plants received.”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“Great choice of mature shrubs and trees. I've had a number and all have arrived on good condition and do well. The delivery charge on single large items is my only winge.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very satisfied with my Pink Lady Quince, looking forward to next Spring to the beautiful pink blossom, would use Paramount Plants again without question.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Conifer arrived expertly packaged and very promptly. Thank you Paramount Plants.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Bought a 5ft pom pom tree from here and it arrived safely and in beautiful condition. They also gave great advise and were really helpful and efficient, and communication throughout was superb. Would thoroughly recommend. Thank you guys. Keep up the excellent work”

Paramount Plants 5 star review on 29th August 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very happy with Paramount Plants and the customer service I experienced. I was kept informed about delayed delivery date by email and actual delivery was very efficient considering the size of the pallet.”

Paramount Plants 5 star review on 28th August 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,680 reviews