Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,680 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing tree, it looks even better than I had hoped, definitely good value for money. As before excellent service and extremely helpful delivery driver.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plants arrived in excellent condition”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Pleached trees arrived a little late but understandable because of covid. Delivery great and trees were in great condition.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I ordered a climbing hydrangea, which had to be delivered during the recent heatwave. I order quite a lot of plants online, and I was a bit concerned that the plant might have wilted en route. However, it arrived safely in excellent, practical packaging and was as green and fresh as could be, a lovely, well-grown specimen. Well done Paramount Plants!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Fast delivery. Friendly service. Very helpful with info on delivery. My tree arrived in good condition. It is settling in well and looking healthy! Couldn’t be happier. Many thanks to Paramount Plants!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The plants arrived in excellent condition, we were kept inform on how and when they would be delivered I would highly recommend them.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Two of the trees died”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“I am delighted with the quality of my Cotinus Coggygria Royal Purple. It looks really healthy and has a strong root system. Delivery was prompt and it arrived very well wrapped so that all its branches were protected. I am usually reluctant to buy plants online, but I will definitely buy from Paramount Plants again.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great quality plants (pleached trees) delivered right into our back garden and not one branch broken! Have planted using stakes and ties also supplied and they look great and new growth already showing in just two weeks. Highly recommended”

Paramount Plants 5 star review on 28th June 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very pleased with my new tree”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent plants, very reasonable price and trouble free delivery.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I was very pleased with my Pleached Tree when I saw it for the first time, upon delivery to my house. Although we were living in difficult times, staff at Paramount sorted my order as quick as they could when I explained that for personal reasons I needed to take delivery in the following two weeks. Sure enough it arrived within that time scale! Thank you Paramount. Dennis Burgess, Worcestershire.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service. Kept informed constantly with progress of delivery. Tree delivered on the day and at the time stated. Driver polite and helpful as unfortunately had to return tree, which would not have been suitable in the location we wanted. Refund within days. Completely satisfied with Paramount Plants and would not hesitate to order from them again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I ordered 2 plants, they arrived on time and the condition they arrived in was beautiful! Really stunning plants, just exactly how they look like in the pictures! 5 stars!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I was a little concerned about ordering three spiralling conifers because of the long, hot and dry period of weather we had experienced. However, three healthy conifers arrived and they are doing well. I also need to compliment the driver who was very friendly and helpful. Well done.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The size of tree that I originally ordered was not available (£138 inc delivery), so I was offered a slightly smaller one for £33 less, which I accepted. The tree was delivered pretty quickly (given Covid-19 problems) and very efficiently lashed to a small pallet.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The company were very quick in sending helpful responses to my initial email enquiries. The photinia red robin tree I ordered is of a very good quality and condition. It arrived on the date promised and the driver was exceptionally friendly and helpful in carrying the tree through my house into the garden and answering questions about repotting.”

Paramount Plants 5 star review on 27th June 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plants were delivered as promised, all in great health and size.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Only rating Paramount as 2 star at the moment as my delivery of a Tree Peony was very poor, it was packed in a much too large box and the (expensive) plant was in bits,I did complain and Paramount have promised a replacement (good) but as yet I haven't heard or received it - still waiting ,I will amend when replacement arrives”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“Paramount Plants have been fantastic from start to finish. Very grateful for the advise and assistance we received In particularly from Charlie. He was very patient and extremely knowledgable. Our purchase was for 20 pleached hornbeam trees that have totally transformed our garden ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,680 reviews