Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,679 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,679 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

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“Very good service, the plant that I bought has been delivered with good care and very well packed”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very impressed with my purchase. My plant was recieved in good packaging, and condition. Looks great in its new pot”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Brought 2 Ilex Crenata Pom Pom Bonsai. The plants lack definition and need a lot of work and no help provided. They look nothing like the pictures.”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“Very disappointed with the way the item was packaged considering that I had to pay 10 pounds to have it delivered I would have expected a decent pot ,not an old tatty. second hand broken pot & a bin bag in a cheep cardboard box. Plus no instruction as to how to plant and care for the plant.this was not how I expected this plant to arrive & it is the first time I have received a shrub or any plants from any company I have ever used before. I am not too happy”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“As always, Paramount Plants delivered high quality trees at great prices and with quick delivery - a pleasure to deal with”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“This tree is stunning its big leaves shinning in the sun light there shade of green in sun light is stunning, I bought 2, I would highley recommend, it was delivered safely and a very healthy tree that has grow more leaves in the last 2 weeks and stand so proud in my garden, my home is a new build I'm still in the creating of the garden, hope you like the picture.”

Paramount Plants 5 star review on 22nd June 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Camellia and Osmanthus were both nice and healthy, but £20 for delivery of two plants seems very expensive.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Ordered 2 mature pots, not as described. I thought there would be one plant per pot but instead 3 plants grown around a wire basket. As I needed to plant them into a trellis planter it took me 5 hours to dismantle one of the pots from the wire basket frame. Plants also not in great condition, only one of the pots had flowers, yellow leaves, distressed plants. I paid extra for a tall mature plants, however the height was forced to grow back down the length of the baskets which meant I lost a lot of the height whilst untangling from the heavy wire. Not what I expected for the money. I have yet to pot on the other, not looking forward to spending another 5 hours and having to wrestle cutting through wire basket. Disappointed.”

Helpful Report

Posted 3 years ago

Thank you for your review, our stock management team have been in touch via email.I hope they are working to resolve any issues to your satisfaction kind regards Peter

Posted 3 years ago

“Excellent”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Good quality plants, great delivery experience & well packaged. Also good customer service. I would definitely buy from Paramount Plants again & will recommend to anyone.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Lovely trees, we have seen a nice bit of growth on them in just the 1st month, first time I have planted trees and can't believe how well they are doing”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Ordered 3 plants from Paramount Plants. Arrived well packaged healthy plants. Couldn't be happier. Will order from them again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Arrived safely and really perked up after a good drink. Lovely healthy plant of a good size for planting”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Fantastic service and wonderful plants.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Easy to order from the company and they email you when your plants will arrive. No problem with the courier who was very good and arrived on the day they stated”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent quality trees great customer service hassle free from sale to delivery will be a customer in the future could not fault the service.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Lovely plants great service”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great service. Plant well packaged. Speedy despatch. Well recommended.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“As per my previous review on my large Bamboo order all species of Bamboo arrived bone dry and needed a lot of water to revive them..... Regards, Richard. Telephone 01425478302....”

Helpful Report

Posted 3 years ago

Thank you for your review, our stock management team have been in touch via email.I hope they are working to resolve any issues to your satisfaction kind regards Peter

Posted 3 years ago

“Hi Karen, I apologise for not replying to your request at an earlier date BUT I have been observing the selection of Bamboos that I have purchased from you and your company. I have the following observations to make reference the order. 1.For the past weeks since the arrival of the Bamboos have arrived safely at my residence I have indeed been watering and feeding them,in particular the "Golden Bamboo" which was in a terrible state and is now only now showing signs of a very slow recovery.This bamboo arrived looking dead very very dry and was not healthy at all; when depotted to plant out in the garden we found a very large ants nest had infested the pot and literally taken over the Bamboo and the pot.The Bamboo was bone dry although copious amounts of water had been applied since the arrival of said plant.In fact I was shocked at the the quality of each Bamboo by the fact that they were all extremely dry despite considerable watering by me..This in turn made it difficult to remove each Bamboo from its pot and in fact some of the pots had to be cut off. I strongly advise that all plants should be watered before despatched and the quality checked.Also I suggest that each Bamboo be labelled as a "Clumper" or a runner/spreader depending on the type/variety.This in turn will assist the end user as to how much Bamboo barrier material to purchase. Regards Richard. Telephone 01425478302”

Helpful Report

Posted 3 years ago

Thank you for your review, our stock management team have been in touch via email.I hope they are working to resolve any issues to your satisfaction kind regards Peter

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,679 reviews