Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,711 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 28th February 2025

376

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our experience with Paramount Plants has been great from beginning to end. We ordered some pleached Hornbeam and they arrived on the day the company said they would, were delivered into our garden and look absolutely fabulous. I also rang regarding planting advice and the man I spoke to was wonderfully helpful. We are thrilled with our trees and look forward to nurturing them this spring!”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent plants thank you”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Good strong plants.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plant in fine condition, not pot bound and well packaged.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great people to deal with. The guys gave me the advice I needed along the way. and our cork oak is fantastic. Delivery was fast and it arrived it great condition. I will be back next time for sure!”

Paramount Plants 5 star review on 28th January 2021

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Efficient web site and check out. Bought giant sequoia as a present just before Christmas. Immediately informed at time of purchase there may be slight delays due to Christmas period. And should expect delivery in early January. I was kept informed by email and text as to expected date delivery. Delivered on date given. The plant was safely delivered and in very good condition. Would use and recommend Paramount Plants again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Thanks so much Paramount Plants for my lovely large plants , I have waited so long to have my garden sorted out and these plants gave some instant screening. Still got a way to go and will be ordering again ! Excellent quality and condition of plants, with prompt delivery, comprehensive aftercare and planting advise .”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Thank you very much for the lovely Chaenomeles... it arrived very promptly in the time stated and was well packaged, and is a very good and healthy specimen. It is now getting established outside my parents house. One thing please will you investigate biodegradable packaging? I was impressed though by the lack of unnecessary packaging. Many thanks again.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very pleased to receive my plant (an Acer palmatum Inaba Shidare) from Paramount Plants. I was very impressed by the company's ability to keep me informed of the expected delivery, and the supporting information and tips about planting. Thank you Paramount Plants.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The plant arrived on time and in good condition. My only complaint is there were no instructions on how to care for the plant, should I keep it under cover or was it ok to leave outside in bad weather?”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I like the option of buying a mature version, rather than having to wait several years. This comes with an increased cost, but having living abroad for several years, I want to make changes to the garden quickly.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“excellent product”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Charlie was excellent. Outstanding customer service.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I couldn’t be happier with the level of service and the quality of trees we received. From pre order to after sales, cannot fault this company”

Paramount Plants 5 star review on 25th January 2021

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“This came on time and packaged nicely and looks to be a very healthy plant but we’ve not planted it yet but I’m sure it’s going to look great in the summer.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“GOOD SERVICE --HEALTHY PLANT”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Cedrus Atlantica Glauca (Blue Atlas Ceder) Beautiful tree, lovely specimen ! There was a small issue with the delivery which Peter in Customer Services immediately sorted very professionally. As we all know excellent after sales service really strengthens a relationship so I would definitely use Paramount Plants again and recommend them to anyone else.”

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Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“Very pleased with feed back on my enquiries both by email and phone. Plants arrived in very good condition and on day expected.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Impressed with quality of bamboo. As described in size.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Nice easy purchase. All plants delivered promptly on date advised. All healthy and now planted in garden. Looking forward to spring.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,711 reviews