Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,680 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding plants, healthy and really well managed delivery. Could be happier, thank you”

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Posted 4 years ago

“Excellent contactless delivery to home. quality and size of plants as described or as photo.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“So impressed with Paramount Plants. 4 x pleached Photinia Red Robins, delivered quicker than the estimated time. They seem well established and healthy. Delivery on the day under lockdown was smooth, safe and the Driver very polite. Have never ordered plants on line, but 100% would do again from Paramount and would highly recommend.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I'm delighted to say that both my most recent orders (#47047 and #47825) arrived on time and in good condition. I have bought from Paramount Plants several times in the past and have visited the Enfield nurseries twice. It is certainly worth the trip, even from North Wales where I live! At the moment I already have two more orders in the pipeline. Every time the plants arrive they prove to be in excellent health and bigger than expected. (One of the things I'm still waiting for is more Enkianthus perulatus balls. There is only one size left at the moment but I need all three sizes that used to be stocked. Please let me know when you get more.) I'm adding an old photo of the first group of plants I bought from Paramount about 6-7 years ago. The three sizes of Enkianthus perulatus are in the foreground. All the plants have grown bigger now and are doing well.”

Paramount Plants 5 star review on 15th May 2020

Helpful Report

Posted 4 years ago

Thanks Paul good to hear from you and thanks for your review. We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. I will pass your message to our plant centre to email you. Thank you Karen

Posted 4 years ago

“Firstly, I would like to thank you for the quality of the plants which exceeded our expectation. Also, the delivery driver was very charming, happy and is probably one the most likeable persons I have ever met. Keep up the great service and products.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Knowledgeable staff helped me choose, kept me informed of shipping progress. v.g. specimen - healthy, well shaped. Photo attached. Many thanks”

Paramount Plants 5 star review on 14th May 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“We have had trees twice now from paramount. First set are in and growing really well. Second set are only just in, but arrived in good condition with professional delivery service. They are looking good so far.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Occasionally we all need a treat. Normally I grow from immature and wait, but I was replacing a diseased mature shrub and it would have left a horrible gap. This plant gives a fairly instant backdrop to cover an ugly fence- 2 more years and it will be stunning. Healthy- well packaged. Expensive- but sometimes we need a treat!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The laurel plants that I ordered arrived promptly and in rude health. The price was particularly competitive and the customer service exemplary; so good that I ordered again straight away. Paramount is THE place to order mature trees and shrubs, even if Coronavirus is defeated and garden centres and nurseries are open. I have no connections with them, in case you are wondering!”

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Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“Bamboo arrived and is perfect to add to the screening at the bottom of my garden. Brilliant service, fantastic plants, I have brought from Paramount previously, highly recommend. During this difficult time they are still maintaining their high standards and with doubt are one of the best companies I have purchased from. Thank you”

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“Excellent quality and service and arrived on time. Thank you.”

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“I’d like to say how impressed i have been with your service from start to finish. I have been kept up to date regularly with the status of my order right down to the delivery time and date. I will definitely recommend your company and will use you again. Thank you all so much - my tree is now happily insitu!”

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“Fantastic plants”

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“This is the umpteenth delivery I have had from Paramount. This time, as usual, the plant exceeded its specification.”

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“8 beautiful large healthy cherry laurels delivered last week. Size as advertised and delivered by a very lovely delivery man. All planted now and they look fabulous. My one slight criticism is that the delivery slot was 8am to 6pm, which atm is ok as we are home but as my order arrived at 5pm, 9 hours is a long time to wait. A text to advise an AM or PM delivery would be more suitable. 5 stars for the plants and service . Thank you”

Paramount Plants 5 star review on 13th May 2020

Helpful Report

Posted 4 years ago

"We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen"

Posted 4 years ago

“Very pleased with red robins that we ordered. They arrived as scheduled and were in very good condition.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I paid for my trees and was given a delivery date. Trees didn't arrive and I am still waiting for a full refund of £750 Not very happy at all would not recommend”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“Disappointing customer service. Plants dispatched on Wednesday for following day delivery did not arrive until the next Tuesday. OK, so problems with delivery during coronavirus lockdown plausible but never kept informed; had to keep chasing Paramount who sometimes did not get back to me as they suggested they would. Eventually, owner Karen seemed to get involved and matter was resolved.”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“I have ordered plants from a few websites during the current lockdown situation and the Paramount Plants are by far the best option. Very fast delivery, regular email updates and what most importantly, plants arrived in immaculate condition. Fresh, well packaged and well looked after. Thank you”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great communication. Plant looks lovely. Worth the money for good quality and service.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,680 reviews