Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,708 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st February 2025

375

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very helpful service from start to finish; indeed the whole ordering process was completely pain free. I was kept informed of the progress of my order at every turn, and when my tree arrived it was in excellent condition, and better than I expected!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent service, answered all my questions professionally. Tree Fern arrived looking healthy, and with the correct love and care, within a few days, it has already started to Unfurl its lovely Fronds.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I had a couple of concerns about my plants. However, they couldn’t be more helpful when I contacted them and they put my mind at ease. I was told to get in touch again in the future if there was anything else I wished to address. Their customer service was fabulous. Lyn”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“First order and very pleased with product”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The flowers are 100 percent rain repellent. My Amadeus climber has seen several torrential rain storms and passed with flying colours. The plant was immaculate when I received it.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent service. The dicksonia arrived great condition and is looking amazing.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Easy ordering, delivery really helpful, trees look great.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I love my trees! They arrived quickly and in great condition with lots of foliage. Oh and the delivery driver was extra helpful too! Will use again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We absolutely love this tree ! We bought a pinus sylvestris. I thought it was not so big, but actually it was more than I expected from the website. Delivery was on time and always keeping me updating on when to arrive. Delivery guy was very friendly and kindly helped me to put it inside the house. They delivery the tree in excellent shape. This was a birthday present for my husband and I requested a happy birthday note with it, but they Have forgotten it ;( but its ok as I was at home and lucky before my husband, so I managed to add a note myself. I highly recommend this provided.”

Paramount Plants 5 star review on 31st July 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent customer service from start to finish! There were unexpected delays with my order but Paramount Plants kept me updated every step of the way and offered me a refund if I didn’t want to wait. I’m glad I did, as the tree fern that was delivered is looking amazing already, even before the fronds have started to unfurl. Large and very healthy looking trunk, it has made a big impact in my garden. I can’t wait to see it grow! Would highly recommend.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“trees arrived in excellent condition and delivery driver very helpful and knowledgeable. Thanks”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great all-round customer service!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very healthy shrub delivered quickly , great web and informative web site .”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Was a gift and was nice”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I bought this Mahonia for my husband as a surprise. We were delighted - its a fantastic healthy plant at a good size. Delivery was prompt and the plant was well packaged. Looking forward to seeing it settle and grow in the border”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Beautiful tree delivered in perfect condition!”

Paramount Plants 5 star review on 26th July 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very happy with the services and products from paramount plants. Thank you”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I ordered just one plant. It arrived in good,health condition and quickly”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Ordered 2 shrubs which were advertised as coming at height about 80 to 100 cm. On arrival one was over 2 metres tall and looked dreadful like it had been dug up from an abandoned railway line somewhere. We contacted paramount and they just said if we pruned it it would be ok. Rubbish. It’s going to end up in the compost heap. The second shrub didn’t look as bad to start but after a month it is now looking almost dead. We have ordered plants from lots of on line shops and these are the worst by far. Would not recommend and will not use again.”

Helpful Report

Posted 3 years ago

Hello John, I hope you are well, a member of our stock management team are working to resolve your order to your satisfaction. A replacement plant is being transported from our grower kind regards Peter

Posted 3 years ago

“A beautiful plant delivered in very good condition, promptly and with due regards and respect to both the plant and the customer Would happily recommend to all!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,708 reviews