Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,680 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

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“Quick and efficient delivery service and the saplings arrived in good condition. They (20 purchased) all appear to be strong and straight and I look forward to seeing them grow!”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent company to deal with. Very helpful and made some good suggestions as to what plants to choose. Delivery was delayed at our request and when they arrived covered in snow on a bitterly cold day the driver helped us carry them around to the back. Fortunately the weather improved after a week and we began the job of planting 32 shrubs in heavy clay. They are all in and looking good - lots of green shoots already! (apart from the Forest Pansy which looks dead. We are hoping that this is just going to be a bit later). Overall very pleased.”

Paramount Plants 5 star review on 10th March 2021

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent and prompt communication, good quality plants, very pleased!”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Brilliant service. Kept me up to date with my order and the plant arrived well packed and in great condition. I was also very pleased by the size of the plant.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We are very pleased with our new acer. I spent a lot of time looking for the right one and then a friend recommended your site. It arrived well packaged and in very good condition so we’re hoping it will grow well where it’s been planted! Thanks Paramount Plants we will be using you again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Beautiful plant in excellent condition and well packaged. Good updates on delivery too.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Fantastic Service from start to finish, excellent delivery service to Glasgow. I will not hesitate to use again.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Super pleased with my pleached Beech trees. Friendly, responsive service and I am very happy with the quality of the trees.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I thoroughly recommend Paramount Plants. Their selection of plants coupled with customer service was phenomenal. I placed an order for climbing hydrangeas at the end of January with a request to deliver from end of February. It is as if the delivery team was monitoring my local weather as they delivered them in the morning on the perfect day for planting followed by a day of rain, perfect! Oh and yes the plants were well packaged and were not damaged as a result of the delivery journey, I am located in Wales so they travelled a bit. Anyways, I have already placed another order with Paramount and recommended to friends local to London and UK wide to check them out. Thanks again for the service!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very good service ordering online. The Plant was a present delivered to another address. The recipient was very pleased with the rhododendron plant. I will see it when lockdown ends.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I have ordered 10 of the hedges plant to serve as a backdrop and a natural fence from the fence. The plants arrived in perfect condition. I have planted them and hopefully it will grows naturally. After the first order, I have ordered another 5 of the same plant for completion. I’m excited.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We order 7 x Nellie Stevens Holly hedging to form an above wall screen. We were quite concerned about ordering on the internet as I wanted to be able to view the tree and choose which ones we wanted based on size, quality etc. we were spending a lot of money at the end of the day; £1400! I contacted the sales team a number of times to discuss the tree, quality, measurements, sizing section. They were always really helpful, happy to answer all queries we had. The Trees arrived when requested, they were generally in really good condition; one old snapped branch only which I guess isn’t bad out of 7 tree’s, delivery chap was very helpful and skilled at getting the crate on the drive, overall the service was great, really can’t fault other than the £95 delivery charge which I did think was a bit steep considering how much money we were spending. Overall, I would recommend this company.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The ordering was easy, they noted my request for a delayed delivery, the plants came when they said they would, they were packaged very well and are quality specimens. I am most pleased. I have personally backlisted some companies due to really poor specimens, the wrong pants arriving, the website not showing honest descriptions etc etc. These guys, on the other hand, have excelled.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great service, securely packaged plants on delivery and all good quality.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Lovely quality plants, good communication for delivery etc. Takes 2 or so weeks for each delivery but these are tough times and we have all learned to be realistic in our expectations.”

Paramount Plants 5 star review on 8th March 2021

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellet service and top quality plants”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Product 90 litre potted tree. Lovely tree as described. No warning of delivery date. Lucky we was at home. Tree dumped on the outskirts of my property. I emailed day after I placed order to ask if I was able to add to my delivery as paid £60 delivery fee and hought I would benefit by adding additional plants, I didn't get a response. I felt like my business was not important.”

Helpful Report

Posted 3 years ago

“Fantastic customer service I would highly recommend Staff are helpful and delivered on time Excellent company Mrs L Costello”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plants arrived in a large crate laid on top of one another. Some were slightly flattened but they are grasses and now that they are planted have really perked up. I also ordered some larger specimen plants which are great quality and size for the price. Would definitely order from Paramount Plants again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“All trees ordered delivered and very happy with the quality and the service received”

Paramount Plants 5 star review on 6th March 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,680 reviews