Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,679 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,679 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

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“Ordered climbing roses and they are beautiful and Healthy! Very much in love with them 😍”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The trees and shrubs I received were what I expected and the palm was excellent.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Happy with the service. Unfortunately FedEx delivered it a day later than they said so I wasted a day waiting for the delivery”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I bought 7 x Thuja Smaragd - overall excellent service. Trees as described, kept informed & delivered on time. There was an issue with one of the trees but this was quickly resolved. Thank you”

Paramount Plants 5 star review on 10th June 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great customer service, they were very quick yo reply to my emails with enquiries . Trees arrived on time in great condition. I would definitely recommend Paramount Plants and if I had a bigger garden I'd order some more trees from them!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“They were as described and in good condition. They were slightly taller than I expected so well pleased.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent selection of trees and customer service very helpful.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“VERY DISAPPOINTED . I ordered 2.5 knowing that was the size we could manage. The tree you sent is at least 4 which was very difficult to manage with such a thin trunk. We put in a stake but the tree just about bends double in a not very strong wind, don't think it will last much longer----very expensive mistake. I am 84--not 100per cent fit ---very Disappointed”

Helpful Report

Posted 3 years ago

Thank you for your review, our stock management team have been in touch via email.I hope they are working to resolve any issues to your satisfaction kind regards Peter

Posted 3 years ago

“Smaller than expected”

Helpful Report

Posted 3 years ago

Thank you for your review, our stock management team have been in touch via email.I hope they have resolved any issues to your satisfaction kind regards Peter

Posted 3 years ago

“Great Communication, Fast Delivery, Very Healthy & Beautiful condition. Everything perfect! We are very much looking forward to seeing open flowers, and also looking forward to ordering others from you again. Thank you very much!”

Helpful Report

Posted 3 years ago

“Great value and a perfect plant, thank you!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Delivered on time tree doing well many thanks”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The service from Paramount Plants was excellent. The 5 pleached cherry laurels even arrived a day early. They were in good condition and are now looking superb nicely staked against our boundary. Your office team have been excellent throughout and my communications have been dealt with well at every stage. I would have no hesitation in recommending this company and of course would use them again without question.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“A very healthy bushy plant.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Thank you, Excellent service. The driver was very helpful and provided me with tips to help my trees.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plants arrived as stated and in great condition. Thanks”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We were delighted with our cloud tree and the delivery driver was exceptionally helpful getting the (heavy!) plant into position and with initial care tips.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Ordered 4 large pleached olive trees....from point of order, entire process was flawless. Delivery date centred around us, comms from Paramount excellent, delivery 1st class - driver was brilliant and so far, we’re incredibly happy with the trees and results after planting. For such large and established trees, the price (inc delivery) was very good. Thanks to entire team at Paramount”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Wonky trunk and broken branches”

Helpful Report

Posted 3 years ago

“The tree arrived on time and in good health considering it’s long journey. The delivery driver was most helpful in getting the tree as near as possible for planting and even gave a hand. Couldn’t have asked for more.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,679 reviews