Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,680 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

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“My second purchase from Paramount. Couldn’t be more delighted with the communication/service/quality of plants received. Thank you so much!”

Helpful Report

Posted 4 years ago

Hi Cathy Lovely to hear from a returning customer. We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Our hostas arrived in luxuriant condition, and have settled happily into a garden which is being transformed by paramount plants, one plant at a time. Great service and great quality.”

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Posted 4 years ago

Hi Alyson Always great to hear from a returning customer. We're so pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plant arrived as described and looks good. Customer service kept me updated about delivery times.”

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Posted 4 years ago

Hi Kevin We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Unfortunately I was disappointed with my plants, three of them were very small for the big price tag, one of the azaleas wasn’t in a good condition with a lot of snapped branches, I won’t be buying again.”

Helpful Report

Posted 4 years ago

Hi Fiona We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“Plants arrived well - nice and healthy - All well”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great service under unprecedented circumstances. Delivery times were elongated but that was to be expected. I kept well informed throughout the process. Thanks.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Perfect plants, of a good size and very healthy, and delivered quickly. I will certainly be ordering from them again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Our plants arrived in good time and a little earlier than expected. They were in very good condition and I would highly recommend.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Beautiful plants in top condition. Outstanding communication.”

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Posted 4 years ago

Hi Peter We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plants delivered on date as notified. Excellent quality - arrived well packaged/protected. Bought large shrubs but found prices very competitive. Good emails offering advice about aftercare with order. All in all a company/supplier well worth remembering”

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Posted 4 years ago

Hi Philip We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“They are wonderful plants, let’s hope they do well, luckily buds were still closed with the very hard frost we had two days ago, it is so sad to see the new growth on the plants being destroyed in one night, immposable to cover every plant. Many thanks”

Helpful Report

Posted 4 years ago

Hi Jennifer We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Camelia was received in excellent condition and health even after a long distance delivery. Will definitely use paramount plants again. Thanks 😊”

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Posted 4 years ago

Hi Elizabeth We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Hello We are delighted with the purchase of Kojo no mai. It was wellpackaged and in very health condition , Many Thanks”

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Posted 4 years ago

Hi David We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent quality and matched the description and the packaging was absolutely excellent I would not hesitate to buy from them again for two points quality excellent and packaging was superb even down to a bottle of plant feed I definitely would buy from Paramount Plants again”

Paramount Plants 5 star review on 12th May 2020

Helpful Report

Posted 4 years ago

Hi Peter We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Well grown arrived in good condition. No complaints at all”

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Posted 4 years ago

Hi Philippa We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Lovely Hedera delivered from Paramount Plants, healthy and looking good. Thank you.”

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Posted 4 years ago

Hi Amanda We're very pleased you're happy with your Hedera plant order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Late delivery and wrong size shrub”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“What a treat discovering this nursery! I ordered an Acer and a Japonica and both arrived in good shape. Will be buying more.”

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Posted 4 years ago

Hi Annette We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I order 2 star Jasmine tree for my back garden through this lock down days. Delivery was quick. Tree were very well wrapped in a strong box. When I opened it there was a instructions how to care the plants. Tree looks very healthy and beautiful I was very happy with my jasmine. I felt this company do a good costumer after service too forexample If I have any question I feel I can contact them and they will be happy to assist me . I bought quite few trees and plants on line these days but many company doesnt give you this feeling. And its very lovely wen you find one who really seems care their tree and costumer! Thank you so much for beautiful Jasmine tree!I will order more from this company again”

Helpful Report

Posted 4 years ago

Hi Mika We're very pleased you're happy with your Jasmine tree order and with our customer service. Thanks for your very positive comments. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent sized plant. Very healthy and in excellent condition. Very pleased, will use again.”

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Posted 4 years ago

Hi Patricia We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,680 reviews