Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,680 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with quick delivery. I used the stakes to support a semi mature Viburnum Burkwoodii and they are nice an even, strong and strange to say seem to enhance this young shrub as it is being established.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Never ordered plants before online, so was a bit sceptical however, when the plants arrived and I unpacked them they were brilliant plants. Would use them every time and would highly recommend.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very good sized and quality plants”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great service, I was informed every step of the way, from placing my order to delivery. The plants arrived looking healthy and have taken very well. I’m delighted. I have ordered from Paramount before and will happily do so again. Thank you!”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“We are extremely pleased with our Pyracantha. It arrived in perfect condition and in full bloom. The bees love it and it looks fantastic against a trellis against a wall. We can't wait for the berries to turn orange in Autumn!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Beautiful plants in great condition. Delivered to my door at the time promised by a helpful and charming staff member. Highly recommend.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“It took some time but eventually all the elements of our two orders arrived in good condition and seem to be thriving two weeks later.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I am impressed with their helpful knowledge and order was executed with clarity as to availability and timing. Pricing also a plus”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Ligustrum half standard arrived in very good condition even though covid restrictions in place. Very pleased with service and growing well.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Kept informed along every step of the order process from placing order to despatch. Delivered when they said they would be. Paramount send a follow up email in case of problems - excellent. Good quality plants and good service, had to wait for delivery due to Covid, but this explained clearly and kept informed. Well worth the wait.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“A little disappointed in the volume of bush on my Standard bay Trees however they arrived in excellent condition by the Nursery’s own driver (hence the price) who gave fantastic advice on planting this species. Would be nice if they’re allowed to wheel items into garden rather than at the side gate. Delivered a day earlier than expected, although much quicker than advertised, so I suggest you mention if you are tied to a time.”

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Posted 4 years ago

“Excellent choice of plants and information provided on estimated delivery times. Plants in excellent condition on delivery. Very happy with Paramount Plants. Will order again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Two large plants (one hazel tree and a honeysuckle) arrived in excellent condition and are thriving. Time from ordering to delivery is typically around 10 days - Paramount keep you up to date of progress. I would certainly use them again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I was not happy with the plants and contacted paramount to complain that they looked dead and nothing like the photo used on the website to show what you could expect. I was informed that the dead grass was from last year. I do not believe that the grasses should have been sold in this condition. You should have removed the dead grass before selling them.”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“Plants were in fine condition on arrival but the delivery charge was excessive.”

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Posted 4 years ago

“Paramount always have plants of the highest quality and their service is knowledgeable, efficient, and delightful. I would not think to go anywhere else, especially if I was lookin g for a specimen plant or tree”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Good service. Easy to order & plant was delivered efficiently. My e mails were answered courteously & promptly.”

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Posted 4 years ago

“Plants were in perfect condition when they arrived. Good sizes, very healthly.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I have ordered various plants over the years at Paramount Plants and I have been always very happy with the service of the company and quality of the plants. Very healthy big plants that have all survived. Once I have changed my mind and wanted to swap a tree to a smaller one and that was no problem. Communication is good and I know when I get my plants. I will order again and definitely recommend the company.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Our trees were delivered safely on by your very helpful delivery man and we are very pleased with them. They are larger than we dared to hope and planted in their new home and with regular watering, are looking very healthy. Excellent value for quality items.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,680 reviews