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Paramount Plants Reviews

4.8 Rating 3,708 Reviews
95 %
of reviewers recommend Paramount Plants
4.8
Based on 3,708 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Paramount Plants Reviews

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st February 2025
Adrian
Paramount Plants 5 star review on 20th December 2024
Rod
Paramount Plants 5 star review on 27th October 2024
Anonymous
Paramount Plants 5 star review on 27th October 2024
Anonymous
Paramount Plants 5 star review on 24th October 2024
Masoud
Paramount Plants 5 star review on 21st October 2024
Linda
Paramount Plants 5 star review on 2nd October 2024
Isobel
375
Anonymous
Anonymous  // 01/01/2019
My plant arrived beautifully packed and in good condition. Thank you.
Helpful Report
Posted 1 year ago
Good afternoon Judy we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 1 year ago
Top Quality Plants I've used Paramount for most of my landscaping this past 2 years and all plants have been superb. I have struggled with online access following orders - e.g. I've requested top up of an order for which there was insufficient plants at the time of order - these simply vanish in the ether, so I suggest a telephone call rather than relying on their web site. To be clear, online orders are a snap - it's the follow up that's difficult.
Helpful Report
Posted 1 year ago
Good afternoon Graeme we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 1 year ago
Very satisfied with the quality of the Acers and its delivery. I would recommend Paramount Plants to my friends and family.
Helpful Report
Posted 1 year ago
Good afternoon we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 1 year ago
Great service, excellent trees! Thank you, Paramount.
Helpful Report
Posted 1 year ago
Good afternoon Ritva we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 1 year ago
Very efficient and good communication at all stages of the process.
Helpful Report
Posted 1 year ago
Good afternoon Jason we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 1 year ago
A fantastic plant, I've been after one for a few years and I couldn't let this one go at the price it was, a very healthy specimen with many young side shoots,fast delivery and great communication, I would highly recommend paramount plants 🪴
Helpful Report
Posted 1 year ago
Good afternoon Lyndon we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 1 year ago
I ordered a Dicksonia Antarctica - Tasmanian Tree Fern and Taxus baccata hedging plants, about 10 and 1 died within the first 6 months. All others are fine. Unsure of Paramount plants warranty on plants given some plant companies do provide a 12 month warranty so definitely good to check this prior to purchase.
Helpful Report
Posted 1 year ago
Good afternoon Reeshma we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 1 year ago
My order of hedging and trees came on time, were well packaged and the plants the size expected and very healthy.
Helpful Report
Posted 1 year ago
Good afternoon we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 1 year ago
lovely healthy tree, looking forward to the blooms
Helpful Report
Posted 1 year ago
Good afternoon Lorna, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 1 year ago
I am always delighted with the standard and quality of the plants supplied, and this was no exception. A very nice specimen which I will be planting in my front garden this Spring.
Helpful Report
Posted 2 years ago
Good morning Max we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 2 years ago
I am very pleased with the good service,being kept informed about my order and it being delivered on time. Very well packed and arrived in excellent condition,so a good delivery man as well.The plants were well grown and just like the picture,very pleased and have already got another order in,Many thanks
Helpful Report
Posted 2 years ago
Good morning Paul, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 2 years ago
I'd seen an advert for paramount plants on Instagram. They had exactly what we needed, large pleached trees for screening our neighbours windows. We needed 6, and initially looked at cherry laurels but they were about £3,000 - so we opted for Red Photinia at just under £1,600. We don't have a lot of money so I saved for a year and finally brought them. Charlie on the sales team was particularly helpful and a very nice person. Trees arrived, and we got to work planting them straight away. We know nothing about plants, and don't even have any in the house so was expecting some sort of instruction or aftercare on how to best get them growing well. There was nothing, and 5 weeks in we started to notice the trees going really red, we thought that was normal as they are called 'Red Photinia' - then they started to get droopy, so i asked for help and Karolina told me to dig them up, add some drainage into the ground by putting stone in and some top soil, so i did that, yet 2 weeks after that they are all brown and the stems black. I contacted Paramount plants again, which my email read: "Good afternoon all, Just wanted to update on my paramount plants purchase - Pleached Red Photinia. We brought 6 of them just 8 weeks ago (costing over £1,500) and now they are dead. it took us over a year to save and you can see from the photo/video attached that they're completely dead.. Is there anything that can be done to help sort these out, or can replacements be sent? I don't feel like there was enough guidance about caring for them, and being non-gardeners ourselves (we don't have one real plant in the property) we did what we thought we should, by watering them, and now are absolutely devastated to see them shrivel up and die. Thanks" the reply from Karolina at Paramount was simply: "For bigger files we would advise on using wetransfer. This way we can get easy access larger size files Kind Regards Karolina " The most arrogant reply, not even acknowledging my concern or issue with the trees. So there you have it. They're happy to take you money but not happy to help on such an expensive purchase. I'm going to contact consumer rights now for further advice.
Helpful Report
Posted 2 years ago
Hello Shelton, thank you for your valued feedback,we will reach out to you via email to resolve this matter to the best conlusion kind regards Peter
Posted 2 years ago
All worked as promised and a good plant arrived.
Helpful Report
Posted 2 years ago
Good morning Anika, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 2 years ago
I purchased 6 2.5m root ball cedar trees to create a hedge to hide an old shed. They were delivered on time and they are of spectacular quality, very healthy and of similar height and width. They are stunning. I have no reservation in recommending Paramount Plants and I would happily purchasing from them again in the future.
Helpful Report
Posted 2 years ago
Good morning Ben, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 2 years ago
Nicely proportioned, healthy plants. Good value for the size compared to other stockists. Delivered within the stated time frame.
Helpful Report
Posted 2 years ago
Good morning Kathy, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 2 years ago
Beautifully formed trees, such an act of faith ordering online plants. Couldn't have chosen better myself.
Helpful Report
Posted 2 years ago
Good afternoon Andrew, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 2 years ago
The plant is amazing! Massive size! Looks healthy, but let’s wait till spring and see.. The sales team was very helpful and professional! Definitely will but again.
Paramount Plants 5 star review on 6th February 2023 Paramount Plants 5 star review on 6th February 2023 Paramount Plants 5 star review on 6th February 2023 Paramount Plants 5 star review on 6th February 2023 Paramount Plants 5 star review on 6th February 2023 Paramount Plants 5 star review on 6th February 2023
Helpful Report
Posted 2 years ago
Good afternoon Edvardas, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 2 years ago
Fantastic service delivery and plants wld definitely recommend
Helpful Report
Posted 2 years ago
Good afternoon Simone, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 2 years ago
Order was easy to place on website. Estimated delivery specified and shrub delivered in good condition within timeframe. Would not hesitate to use again and have recommended to friend.
Helpful Report
Posted 2 years ago
Good afternoon, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 2 years ago
The plants I received were in very good condition. I ordered 10 fir trees and all are in very good condition. I would recommend paramount plants and use them again. Thank you.
Helpful Report
Posted 2 years ago
Good morning Annemarie, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 2 years ago
Paramount Plants is rated 4.8 based on 3,708 reviews