Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,710 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,710 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 28th February 2025

376

Anonymous

Anonymous // 01/01/2019

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“Excellent service and choice, order went as explained. All very easy, with superb plant delivered.🌴 well recommended.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“It arrived well packaged and it's beautiful. Excellent service and tree”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“So d do at so good. Plant has some black withered leaves but generally looks ok. Some buds and mini lanterns on this mini bush. Interesting that the box it cam in was over twice the height of the plant. Looking forward to finding its best place in our garden and watching it develop.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Have only received 9 rather than 10, - 1 of a decent size others quite small. Have ordered this in past and were of far better quality. Pl see pictures”

Paramount Plants 5 star review on 28th May 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The plants are lovely. I have had several deliveries over the years from paramount, but unfortunately this delivery was left at the edge of my property, (I have a very large private drive) which is on a main road, these plants could have been stolen, and also when I eventually arrived home I had to drag the large pallet in order to get my car on to the pavement. I will not be ordering again”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very considerate and supportive company, who were on hand to give tips and advise with the plant I purchased. Paramount Plants are completely customer focused, with the aim of delivering an excellent service, at the heart of what they do. Companies like this, who actually care about consumers, are hard to find.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Took weeks to come and the sizes were variable. I don’t understand why the garden centre is still closed. It would be so much easier to go and choose them and bring them back the same day.”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“Not worth the effort of buying (order) plants. Really bad quality plants and services.”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“Healthy, well packaged plant. Arrived on time. Good communication from seller.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plants were healthy and as ordered and seem to be doing well.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Havnt yet received plants ordered due to gross error on your behalf, still waiting for reply from yourself and acceptable compensation, you still have our money, dishonest business !”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“Delivered when asked for a particular date.... now happily in the ground.... so far so good Thanks”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“lovely fresh conifer, larger than I expected! service was excellent with regular updates on when to expect delivery, also very well packed for transit.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Reasonable prices, good communication and excellent quality from Paramount. Really good quality mature plant which transitted well.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I am very pleased with my Chaenomeles Pink Lady. It arrived very well packaged and was in excellent condition. Thank you”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Nice plant, good size and condition. Worth the little wait for delivery.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very pleased with my Escallonia Iveyi. It arrived in good time, in very good condition, well-covered with glossy foliage, and of the height advertised.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Fantastic quality plants. Excellent service throughout. Carefully transported and received in excellent condition.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I ordered a plant that was damaged in transit. Paramount plants promptly sent a great replacement. Very good specimen. Great service. Recommended”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Charlie was extremely helpful via email. He answered all of my questions and was very prompt with his replies. I would of preferred to of been able to visit Paramount Plants in person especially as all the other garden centres were open but this wasn't possible. Other than that I would highly recommend them. Thank you”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,710 reviews