Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,678 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

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“The plants arrived looking hstrong and healthy. They have thrived and I am absolutely delighted with both the customer service and the quality of the plants. Would highly recommend.”

Helpful Report

Posted 1 month ago

Good morning Emma , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“All good up to now, good service from paramount, communication on when i wanted delivery was very good and delivered as promised.”

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Posted 1 month ago

Good morning John , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“The customer service received was outstanding throughout the process from ordering online to receiving delivery. Paramount Plants attention to detail, timely communication and care instructions before and after delivery has been superb. The five trees we received were of the highest quality and it is evident that they had been carefully selected as they are very uniform in presentation. The delivery driver was so kind and helpful when he arrived. We were very impressed with how the trees had been so carefully transported. Our house is situated on a corner plot of a busy road and as we are not permitted to raise the height of our garden fence any higher, we wanted to have a little bit of natural screening. The Photinia Red Robin Pleached Trees provide this perfectly. Attached are a few pictures showing the trees as delivered and then planted in our raised beds. We would definitely recommend Paramount Plants to anyone who is looking for quality products, expertise and excellent customer service.”

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Posted 1 month ago

Good morning Isobel , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“our plant arrived well packed and in very good condition”

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Posted 1 month ago

Good morning Keith , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Excellent customer service & communication provided throughout, from providing a quote for sending to Scotland, through to delivery and plant aftercare advice.”

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Posted 1 month ago

Good morning Marianne, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Good health plants all ways”

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Posted 1 month ago

Good morning Tina , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Kept well-informed of delivery. Plants well packed. Healthy plants a couple rather pot-bound but prob due to time of year, and they seem to have settled in with some teasing out of roots. Were used to fill a small border in front of a museum for Cheltenhams WW1 original crosses museum”

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Posted 1 month ago

Good morning Julia , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Bought a mature tree to plant in memory. Maybe it was the time of year but it didn't look in the best condition and arrived dry and totally unprotected. A bit disappointed but I'm sure it will look better by next year.”

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Posted 1 month ago

Good morning , We are very pleased you're happy with your order, our stock management team have reached out to you via email to resolve any issues you may have. We look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“I'm very pleased with the trees. They were in leaf on arrival, looked strong and healthy and are progressing well. Thank you.”

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Posted 1 month ago

Good morning Kenneth , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Excellent size and quality of shrub with secure packing and delivery notifications.”

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Posted 2 months ago

Good afternoon Harry, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“Great plants which were delivered on time. Would definitely buy from Paramount Plants again!”

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Posted 2 months ago

Good afternoon Gareth, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“All of the plants I ordered arrived in great condition and the customer service of Paramount Plants was excellent.”

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Posted 2 months ago

Good morning Steve , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“I’ve used Paramount Plants a few times in the past year, whilst renovating our garden and I can’t recommend them highly enough. The trees I’ve had have all been of a great quality and size as per the website. The sales staff are amazing, they have been so helpful with advice. I’ve emailed several times for advice on suitable trees and always get a reply very quickly.”

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Posted 2 months ago

Good morning Jennie , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“We were thrilled with the standard of our Acer which was a Wedding present, we were informed so efficiently of delivery, a great Company to deal with.”

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Posted 2 months ago

Good afternoon Robert, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“Really good quality mature plants. I have ordered many large trees and shrubs over the past couple of years which have continued establishing themselves really well. Not the cheapest but certainly excellent quality and service. One gets what one pays for, highly recommended.”

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Posted 2 months ago

Good morning Jacqueline, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“I was very pleased with the product and the service is excellent and the delivery was very good would recommend the company”

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Posted 2 months ago

Good morning Nancy , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“I bought 4 different varieties of Lagerstroemia.Very happy with the plants. Larger than I expected, very healthy with lots of new growth and flower buds.”

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Posted 2 months ago

Good morning Andrew, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“Excellent delivery service. We specified a date as we weren't available to receive the tree as soon as Paramount's delivery date, so they held it & delivered on the precise date we requested. Bought a half price Acer & was not disappointed. The tree itself was a good specimen in good condition, albeit some of the leaves were a little dried out (to be expected as the offer is obviously to clear stock towards the end of the growing season). Repotted it looks beautiful is thriving & we know we have a first class tree ready to give a beautiful leaf display next year & beyond.”

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Posted 2 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“I bought Acer, Shirazz as a birthday present, for my sister. She loves it. I was kept informed all the way from ordering to delivery. Very impressed with Paramount plants.”

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Posted 2 months ago

Good morning Angela, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“Received plant from Paramount Plant ,which was in excellent condition, fairly priced and sent as promised. Also received good follow up advice from the Nursery. Excellent service overall.”

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Posted 2 months ago

Good morning Colin, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

Paramount Plants is rated 4.8 based on 3,678 reviews