Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,719 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,719 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 28th February 2025

376

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my Pillar shape cedar trees (4) arrived safely and in good condition, but have unfortunately suffered from the strong winds/gales this year, and now a couple of them look a little drunk! the root ball arrangement for planting them is good but begining of December was my unfortunate choice!”

Helpful Report

Posted 2 months ago

Good morning Elizabeth, thank you for your valued feedback, we hope all is well with the plants you have received for your order. As these are freshly planted you should be able to straighten them up if you have not done so already. I would advise staking the Thujas until their root systems are more established.Should you require any further advice do not hesitate to contact us kind regards Peter

Posted 2 months ago

“Two very good-looking Nandina Domestica - looking forward to them flourishing in the garden.”

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Posted 2 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“I have used Paramount Plants for a few years now and have never had any issues with the plants and the very helpfull customer services that have advised me what plants suits my needs.”

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Posted 2 months ago

Good morning Seyed , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“The plants delivered were of high quality. Communication from ordering to delivery was exceptional”

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Posted 2 months ago

Good morning Susan , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“The plants seem in good condition, but the rootballs are about half the size that your sales team said they’d be, and there are some concerns about whether this will lead to healthy growth. Delivery was also a problem, using a much bigger lorry than specified with no help to unload. These were all things we’d discussed in detail with your sales team and had been given false assurances on.”

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Posted 3 months ago

Good morning Tom, we are sorry for the issues experienced and I will reach out to you via email to resolve kind regards Peter

Posted 2 months ago

“Excellent customer service later applying a discount code I forgot to apply and checkout. Simple online order, tracking and delivery process. Plants in good condition.”

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Posted 3 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Good quality”

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Posted 3 months ago

Good morning Natalia, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued review Kind regards Peter

Posted 3 months ago

“We wanted to buy as mature an apple tree as possible & Paramount Plants were extremely helpful throughout the whole process. They were very informative with regard to the choice, including a photo of our tree & kept us fully informed of the delivery progress at all stages! They also gave very helpful planting advise! An excellent service!”

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Posted 3 months ago

Good morning Rod, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Brilliant service and quality trees. Communication was very good. There was a delay due to two trees in my order not being up to standard but the team let me know and delivered on time. Trees were as described online and of very good quality. Very happy!”

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Posted 3 months ago

Good morning Ethan, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“I purchased Acer Palmatum Dissectum Firecraker from Paramount Plants. They offer excellent value. Plant arrived perfectly packaged. Charlie responded to my query in speedy and professional manner. Highly recommended”

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Posted 3 months ago

Good morning Chinh , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Quality plants delivered with care.”

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Posted 3 months ago

Good morning Karen , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Lovely trees as described, efficient delivery.”

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Posted 3 months ago

Good morning Sophie, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Comms were very clear and consistant since start. Every step of the delivery was explained clearly and regularly. The tree is as described and was delivered as announced. Fantastic experience and really looking forward to spring now”

Helpful Report

Posted 3 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Your people are charmingly helpful and the plants very good. I would have liked a little more 'consultation' on delivery dates but I recognise that deliveries all over the country cannot be scheduled according to the exact requirements of every customer.”

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Posted 3 months ago

Good morning John, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“I was SO pleased when the plant came! It is large, healthy and covered in buds for next spring. I haven't planted it in the garden but the pot is large enough to leave through the winter. I will certainly be looking at Paramount Plants when I have another space to fill!”

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Posted 3 months ago

Good morning Shirley , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Excellent quality every time I have used this company.”

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Posted 3 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Excellent communication and advice/support if needed. Thank you. I’m really happy with the quality of my strawberry tree, we look forward to watching it grow and eating the fruit.”

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Posted 3 months ago

Good afternoon Helen, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“The pleached trees arrived on time and were of good quality. The service provided by Paramount has always been very good.”

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Posted 4 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“all delivered intact and have now been planted”

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Posted 4 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“The 3 standard Photinia Red Robin, I bought are perfect ,each plant is almost identical to the other. They were delivered with care. I was made aware when I purchased the plants delivery would be over a month away.”

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Posted 4 months ago

Good morning Margaret, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

Paramount Plants is rated 4.8 based on 3,719 reviews