Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,711 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 28th February 2025

376

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I placed my order the staff could not have been more courteous and helpful on the telephone. They kept regularly in touch via email once I placed my order to give me updates on when my Picea Pungens would be delivered and it arrived as promised on January 15th despite very snowy conditions. I am delighted with my purchase. THANK YOU Paramount Plants.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Good service, above all they were true to their word and the product looks (so far) to be good quality. I look forward to the spring.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“We are so pleased with our plants. They are very healthy and an excellent size. The delivery was on time and the driver very helpful. Would definitely recommend.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“excellent plants both in condition and quality of plants , delivery and packing thanks to all staff at paramount plants at this difficult time due to covid 19”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Impressed by informative follow up service. Delivery time was rather long but I understand that this was influenced by current conditions. Quality of plant and careful packing very good.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent quality”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service. Plants seem in good condition and a good size.”

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Posted 4 years ago

“we bought our plant in the winter so we could not see what it looks like in its glory ,but it was a good size plant at a reasonable price ,happy with my purchase .”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I was very pleased with the shrub that I received,it was well packed and in great condition thanks.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The trees that were delivered were in excellent condition and look really lovely exactly what we wanted. Your driver was very friendly and efficient. Excellent service all round from emails to delivery. Thank you.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great large hedging!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Took some time for delivery but that's only to be expected given the situation we're in. I liked the transport protection boxes. Can't comment on the plants, they look healthy but wrong time of year. Need to get garden sorted to be able to locate them properly, this summer will tell. Ken. Mansfield Notts.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I have ordered a range of plants from Paramount - each time I received beautiful specimens in excellent condition and very carefully packed for the trip.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“A very healthy plant nicely presented in the pot on a cane trellis and well packed for transit”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Large bare root tree delivered efficiently and in good condition. Planted straight away and looking forward to seeing it settle in and flower.”

Paramount Plants 5 star review on 20th January 2021

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Purchased a tree for my son as a gift. I found the service at Paramount Plants excellent. Efficient and extremely friendly service. They replied extremely quickly to all my questions both on the telephone and by email.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“i would like to thank you for a great service from messages with charlie to pick what i needed to the delivery that was prompt and efficient . regards richard”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I ordered 70 rootball Thuja Occidentalis 'Brabant' for creating two hedging screens in our rear garden. The trees arrived well protected in substantial wooden crates. The trees were all at least as tall as advertised (80-100cm) and substantially bushier than I expected. Very pleased.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“This is the second time I’ve used paramount - pleached magnolia trees, jasmine panels and Laurel. Superb quality plants and really lovely people to deal with, to people on the phone to the delivery driver. Wouldn’t hesitate to recommend. 10/10!!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent, helpful customer service when we called to ask for advice on the trees we wished to order. Very fast delivery and excellent healthy trees delivered. Highly receommend.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,711 reviews