Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,680 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

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“Many Thanks for your excellent service. My daughter now has her wonderful plants. She is delighted. Agnes B x”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“High quality product and solid communication.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“This plant was a gift, and the recipient said it was well packaged and protected. The delivery was later than first promised, but hardly surprising as it was before Christmas plus the problems due to the pandemic. I would use the company again.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Took some time to come but it was Christmas and New Year! Plant in excellent condition and well established in a large pot on arrival. No care instructions included which would have been useful. Also please be careful what you order; we thought it was a standard Flamingo Willow but we got a bush! Then looked at the website again and realised that's what we ordered! We're going to trim it the way we want it, so it will be even better than we expected. Thanks for great product and suer service.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Beautiful healthy plant. Very Happy”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen Delete

Posted 3 years ago

“This was my first order and very pleased. My tree was a nice specimen and packed extremely well. Looking forward to its first flowering year in its new home. Thank you.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Fine looking plant and excellent communication about delivery. Thanks, would use your service again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Paramount did very well. We agreed and confirmed the order which swiftly processed. We had excellent advance warning of delivery. The driver, handler, was well briefed, so he arrived when he said he would,. The plants were well packaged and in good condition. Three of the four were easy to transport and easy to plant but the Scots Pine was relatively mature and needed some serious man handling.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We have bought from this company before and we will return for more purchases. We have always had very healthy plants. But the returns policy was very easy to follow.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Cherry Laurel hedging was delivered as specified and the condition of the Shrubs was excellent, very healthy & perfect for the job! I have ordered before from Paramount and can only recommend highly the excellent standard of the trees and shrubs. The staff are very accommodating and helpful, the website is informative and good offers are to be had !”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We were very impressed by the level of customer care, especially from Charlie who spent a lot of time making sure we were getting the right tree for our garden. And our new tree is lovely!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Trees deliver on time scale agreed and as promised and in good condition.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“A good sturdy large tree delivered safely. Good communications from Paramount Plants through the whole process from ordering to delivery. We are very happy!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great mature plants, good delivery and excellent customer service.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Fabulous service from start to finish, kept me notified for when delivery was happening and low & behold they arrived when expected......would 100% buy from these guys again. Thanks guys”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The buying process was easy and efficient. Delivery of tree was much quicker than expected. Stick levels seemed far better than most companies - Paramount had what we wanted in stock whereas others had very little stock. Base price for the tree was very good compared to others - just remember to take account of delivery, which is quite pricey. Only just planted tree so cannot comment on its survivability, but it looks very good - nice shape and seems healthy. Overall, would be happy to use Paramount again for a mature tree.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Ordered 10 Photinia Red Robin 2m Shrubs - Great price, arrived on time and all looking very healthy. Have now found a supplier i trust and will be ordering again soon.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Quality of plants is excellent as ever. Only slight issue is on both occasions of using Paramount Plants the delivery schedule has been longer than suggested, however the wait was worthwhile. The plants are in and thriving.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Beautiful good sized plant arrived well packaged & in perfect time for Christmas. Very happy with the service and the plant itself. I don’t have a picture to hand as it was a gift.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very good and healthy plants, amazing customer service. Very pleased and would highly recommend.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,680 reviews