Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,703 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,703 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st February 2025

375

Anonymous

Anonymous // 01/01/2019

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“For several years I've relied on Paramount Plants to supply and deliver high-quality specimen plants, trees, and shrubs for my small garden. The quality is outstanding and the service has always been efficient and helpful, as has the delivery service.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Such a superb service from Paramount Plants. I ordered one 2.5m Ilex Aquifolium JC van Tol Holly and I couldn't have wished for a better plant when it arrived. The size just as described and such a beautiful, healthy, mature specimen. Excellent value. Paramount notified me in advance on how to prepare for the planting so that the rootball could go straight into the ground. The delivery was on time also and a friendly service provided. Thank you.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I was advised by a professional gardener to purchase six 2m tall Quercus Ilex Pleached trees. The advice was well placed as the ordering process, advice received and delivery were excellent. The delivery driver particularly was courteous, helpful and left nothing to chance. I have been informed by my gardener the trees are in really good condition. I have no worries in recommending Paramount based on my experience.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very happy with overall experience. Plants are good quality. Very good level of communication from supplier. Will use again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Thank you Paramount plants for the Acer recently received. Your service was prompt and kept me up to date with the transition. Your staff are courteous and knowledgeable. Keep up the good work in this COVID period and stay safe.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We ordered some trees and they were so good, really healthy looking and strong, so we ordered more and if anything they were even better! Brilliant service too, would definitely recommend.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I didn’t realise it was a leylandi plant and should have done more research on the name as photo advertised didn’t look like a leylandi”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“This company is awesome, we had to postpone our delivery twice and they accommodated our requests without question. The plants then arrived in excellent condition. Highly recommend!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Thank you for your help and advice on the order and delivery of our pleached hornbeams and pleached cherry laurels. They have now been planted and transform the space. We are really looking forward to the spring to see the full effect. We really appreciate the care and attention with which Paramount handled our order and look forward to ordering from you again soon.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Used twice recently for mature trees. Little more expensive and costly delivery but get what you pay for. Good quality and service. Shall definitely use again and recommend as so much better han alot.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“A wonderful specimen tree - really good shape and in great health. Really pleased with my purchase. The communication was great and the delivery swift. I would thoroughly recommend Paramount Plants.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Tree arrived in good condition looks very healthy is waiting for weather to warm up in its container and then will be planted and hopefully flowering for my birthday in may”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Really speedy delivery, I was expecting my order to take a few weeks but it was delivered within just a few days, even during lockdown! A good quality 3m Cherry Tree - I am looking forward to when the buds open.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very pleased with the trees that arrived. Good price as well. Plenty of emails keeping me updated with my order.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The plants delivered were better than I had expected in mid winter - full and healthy. Many thanks Phil”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I would just like to say we were absolutely delighted with all the trees/shrubs we received. Fantastic quality and far outwayed our expectations. Will be definately back to you if we need any more and would highly recommend you in fact my daughter has already placed an order with you.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We ordered some pleached photenias from Paramount and they have been really good. Delivery was fast and shorter than the time I was originally quoted, the delivery man was absolutely brilliant. One of the trees was slightly damaged but a quick email and it was all sorted and a replacement sent through really quickly. Great service and great prices, would highly recommend!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Well pleased with the plant excellent condition first class service brilliant Nigel”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very genuine Company with good Customer Service”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“From the initial enquiry to ordering and delivery, I had a hassle free transaction. Speaking to Charlie who answered my questions and re-assured me about any doubts I had. I placed the order for a 5m Standard Cypress Leylandii. Receiving frequent updates about my order until it was delivered by a very obliging gentleman. All well within the specified delivery time. The tree was in excellent condition and looks a treat in our garden. I wouldn’t hesitate to use Paramount Plants in the future.”

Paramount Plants 5 star review on 4th February 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,703 reviews