Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,711 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 28th February 2025

376

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Holly arrived in perfect condition, delivery as scheduled, very well packed and is an excellent and strong looking tree. We are delighted. Unfortunately the rabbits appear to like it too: now protected!”

Paramount Plants 5 star review on 11th February 2021

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Website was navigated and able to choose the plant easily.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very helpful from start with phone call and queries about ordering. Very quick and efficient delivery. Delivery driver most considerate and helpful. Our trees are now in situ and we are delighted with them. Happy with every aspect of service. Would not hesitate to use Paramount Plants again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Trees delivered very rapidly. Extremely well packaged. Delivery driver a true gentleman, very helpful. Trees are in superb condition, equal or better than described. Just waiting for weather improvement to get them planted. Can only imagine that they will only grow into beautiful specimens. Only downside is I need another one. My mistake but I need four trees not three so I am a bit annoyed with myself. In summary will always go to Paramount as first stop when seeking further plants and trees.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very good quick service and quality of plants and very good delivery driver placed them in the perfect place on my drive”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent and first class plants snd first class packaging to keep it safe”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plants look loverly and strong but ever since they arrived it’s not been above freezing , so haven’t put them yet will do once it warms up ! Was told a delivery date and turned up on that day !”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great customer service. Prepared to source a specific requirement not then on their website. Excellent quality mature plants. The delivery merchant went the “extra mile” and brought them up our steep and narrow drive too.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“For several years I've relied on Paramount Plants to supply and deliver high-quality specimen plants, trees, and shrubs for my small garden. The quality is outstanding and the service has always been efficient and helpful, as has the delivery service.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Such a superb service from Paramount Plants. I ordered one 2.5m Ilex Aquifolium JC van Tol Holly and I couldn't have wished for a better plant when it arrived. The size just as described and such a beautiful, healthy, mature specimen. Excellent value. Paramount notified me in advance on how to prepare for the planting so that the rootball could go straight into the ground. The delivery was on time also and a friendly service provided. Thank you.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I was advised by a professional gardener to purchase six 2m tall Quercus Ilex Pleached trees. The advice was well placed as the ordering process, advice received and delivery were excellent. The delivery driver particularly was courteous, helpful and left nothing to chance. I have been informed by my gardener the trees are in really good condition. I have no worries in recommending Paramount based on my experience.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very happy with overall experience. Plants are good quality. Very good level of communication from supplier. Will use again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Thank you Paramount plants for the Acer recently received. Your service was prompt and kept me up to date with the transition. Your staff are courteous and knowledgeable. Keep up the good work in this COVID period and stay safe.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“We ordered some trees and they were so good, really healthy looking and strong, so we ordered more and if anything they were even better! Brilliant service too, would definitely recommend.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I didn’t realise it was a leylandi plant and should have done more research on the name as photo advertised didn’t look like a leylandi”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“This company is awesome, we had to postpone our delivery twice and they accommodated our requests without question. The plants then arrived in excellent condition. Highly recommend!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Thank you for your help and advice on the order and delivery of our pleached hornbeams and pleached cherry laurels. They have now been planted and transform the space. We are really looking forward to the spring to see the full effect. We really appreciate the care and attention with which Paramount handled our order and look forward to ordering from you again soon.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Used twice recently for mature trees. Little more expensive and costly delivery but get what you pay for. Good quality and service. Shall definitely use again and recommend as so much better han alot.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“A wonderful specimen tree - really good shape and in great health. Really pleased with my purchase. The communication was great and the delivery swift. I would thoroughly recommend Paramount Plants.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Tree arrived in good condition looks very healthy is waiting for weather to warm up in its container and then will be planted and hopefully flowering for my birthday in may”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,711 reviews