Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,708 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st February 2025

375

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sincere thanks to Charlie of Paramount Plants for his excellent customer service and plant knowledge provided during my recent purchase of Magnolia Black Beauty. He even supplied a photo of the tree which reassured me about the high standard of its health. The tree was delivered as a special gift in good time and was well-protected during transit. I would recommend your company.”

Paramount Plants 5 star review on 4th September 2021

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“It's the first time we'd visited Paramount and will definitely go again! The guys were really helpful with good knowledge of plants and stock. We bought a bunch of perennials and ordered an Irish Yew for delivery, a beautiful specimen. It arrived earlier than expected (we expected 10 days and it arrived in 5) and in great condition. Communication is good too with email updates from order to delivery and also aftercare and offers.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Fabulous plant. Some trouble getting the shrub offered on the website but a satisfactory alternative size was found. A little more expensive but it made an immediate statement and has flowered all summer.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great service and trees seemed to have settled in well. Many Thanks”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I purchased an Acer Palmatum Bloodgood for my wife’s birthday (she is a very keen gardener). I asked for it to come on her birthday - and it did. Fantastic service and a most beautiful tree. Thank you so much!!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“This is the 1st time I have used Paramount Plants. Whilst I was surprised/disappointed that the 1.5M high skeeters broom acer was delivered without any form of protection (hence just 3 stars) it did appear to have survived its journey unscathed, probably more by good luck than good management. The plant was not cheap and I would have expected some form of protection against all of the dangers faced during its transit would have been a fundamental requirement. Notwithstanding my concerns regarding its transport the plant appears to be healthy and generally complies with the description on the web site in terms of its form and size. I have many years experience of growing acers and only time will tell if the plant is free from any inherent problems and genuinely healthy.”

Paramount Plants 3 star review on 27th August 2021

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Posted 3 years ago

“A++++++++++ highly recommend”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The cones arrived in excellent condition, and are doing well planted in a front gravel garden.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The company seams efficiently managed. Trees arrived to schedule. The driver wasn’t particularly courteous which was made worse as he was driving their liveried lorry. The trees themselves were tall specimens and expensive for us. When unwrapped I would say that I wasn’t stunned by the quality. They looked like they had been stood rootballed for a long length of time as the hessian wrap was green with algae. The wrapping of the branches had damaged some of the stems and branches. Our hope is though that they will recover but I am not sure they will. We did soak them for the three days prior to planting as they were very dry. And leaves were falling. Only after that did I see the mention in an email about reporting any issues within three days. Overall saddened at the condition of the trees.”

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Posted 3 years ago

“plants arrived totally different than picture on the website and two months later!!!!”

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Posted 3 years ago

“The camellia multi stem plants were excellent condition.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“This was our second order from Paramount as we have been so delighted with the large acer ŵe bought from you in the past. The pleached hornbeams are of even height with very sturdy bamboo frames. Very well trained and in great condition on arrival. They look fantastic and are just what we wanted. The hydrangea petiolaris is in mint condition. Lots of new growth and a very healthy specimen. And your delivery man was very friendly and efficient. I highly recommend Paramount Plants!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very happy with my trees nice size very good condition couldn’t ask for any more 5 stars***** Paul”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The plants are always of the highest quality and arrive very quickly if in stock. I have twice bought from Paramount and indeed have recommended them to friends. They deal with queries promptly ( a rarity nowadays) and are both knowledgeable and helpful.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Lovely looking plant. Good service from company who kept me informed on the status of my order”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very happy with the service, although had to wait an extra month for delivery to allow for a bit more growth time. The wisteria is stunning and smells wonderful. The lantern tree will hopefully come on quickly and be as prolific in flower as its predecessor. My husband thought the acer was a little 'rangy' but of good size. Would buy from again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent service, value for money plants & shrubs unlike your average garden centre. Prompt delivery efficient service”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great communication and reasonable prices. The plants have all been very high quality.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Brilliant company to deal with. My tree Fern is growing well after only a week, I have 3 Fronds uncurling already with others appearing. Would not hesitate to purchase from paramount plants again”

Paramount Plants 5 star review on 7th August 2021

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Our Ceanothus arrived in peak condition, you could see your reflection in the leaves! Would recommend.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,708 reviews