Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,680 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

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“Good quality plants and arrived in time”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“First-class condition as I would expect from Paramount”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I have been delighted with the service from Paramount Plants. I ordered a Wisteria Alba which was still at the nursery when I placed the order. The bank holiday meant a slight delay but communication was very efficient and I was given a timely despatch date. Delivery was again well communicated and the plant appeared right on time. The mini pallet ensured that the wisteria travelled well and other than needing a good drink on arrival, all was good. I have been delighted with my purchase and happily recommended Paramount Plants.”

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Posted 4 years ago

“Responsive service delivery was as expected, good plant packaging and the plant arrived in excellent condition.”

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Posted 4 years ago

“Well grown tree and packed very well”

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Posted 4 years ago

“A fantastic plant delivered on time in immaculate condition even in lockdown. Ten out of ten. Thank you Paramount Plants.”

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Posted 4 years ago

“Wonderful plants. Promise delivered.”

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Posted 4 years ago

“I ordered a particular wisteria from paramount plants, the plant was delivered within a reasonable time scale, considering the pressure everyone is under during lockdown, however I had some concerns whether it was actually the correct plant, but after contacting Karen at paramount and being reassured that if it isn't the correct plant they would replace it next year after it flowers and we can tell if it is the right one. So many thanks.”

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Posted 4 years ago

“Excellent service, prompt delivery. Best of all, a lovely, healthy, thriving photinia.”

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Posted 4 years ago

“Excellent service Thank you so much I will order again”

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Posted 4 years ago

“The plants arrived in good condition bc and have thrived since planting. Very pleased with my purchase.”

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Posted 4 years ago

“I had plenty of questions regarding the correct pleached hedging plant I needed. Paramount Plants were extremely helpful and patient with me, overall several emails. With their help, I got the hedging plant I needed and additional support with it's planting instructions. I bought many other plants too after this, including a lovely Perovskia Blue Spire Russian Sage. Thank you Paramount Plants”

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Posted 4 years ago

“The tree arrived on time and was very well packaged and protected. The delivery man was also very helpful (during lockdown) but adhered to all government regulations. The tree is beautiful and is of great quality - it’s thriving. Thank you 👍”

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Posted 4 years ago

“arrived perfectly packaged and in tip top condition”

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Posted 4 years ago

“Unfortunately, I think the Pampas Grass we've had delivered hasn't survived the journey? They both arrived looking very dry and yellow, having not had this type of plant before I assumed it would be ok once planted and watered well. However, despite using good compost and following the directions for planting, 1 weeks later and they're still looking very yellow and very dry. Please advise how I can go about making them healthier. Thank you One of the 12 bamboo plants purchased arrived with loads of maggots in the basket and within the roots. It's the only bamboo plant out of the 12 that doesn't have as many leaves growing anymore and that has purple and black coloured stems. Please advise.”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“Delivery was as specified. Plants were is good condition. Delivery took a long time, this must have been due to the impact of CUVIDr.”

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Posted 4 years ago

“Very good quality Camellia, exactly the size quoted. Very well packed and quick delivery.”

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Posted 4 years ago

“My order was fulfilled perfectly. The tree looks in good health and delivery was spot on (it arrived while we were breakfasting on my Wife's Birthday). The whole process has been great with regular updates on the progress of my order. A first class result; thank you for your care and excellent service.”

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Posted 4 years ago

“Very disappointed with one of the plants, overpriced for such a poor specimen. Have contacted the company but they have done nothing about it.”

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Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“We ordered some palms from Paramount and since the service during lock-down was so good (and we needed an additional palm) we decided to order through Paramount again. Again, we received a larger palm than expected, so we're very pleased! We'd certainly recommend them!!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,680 reviews